[SOLVED] Please help!!! 3600MHz memory stuck at 3000Mhz with XMP enabled ?

[samtheman69yolo420]

I just bought a brand new computer, prebuilt from cyberpower PC....everything is fine except the memory is stuck at 3000Mhz for some reason....anybody can help me with this ?

Also, how do I upload photos so I can show you what I am talking about?

https://www.userbenchmark.com/UserRun/41453259

Thanks
Sam

 

[Roland Of Gilead]

Hi there,

Post a screen shot of the 'Memory' tab and 'SPD' tab from CPU z. You can use an image uploader like imgur. Simply drag a picture and drop it to the field on website. Then copy the code, and past it here.

Whilst userbench is okay as a basic tool, I wouldn't spend too much time worrying what it's displaying. It's not like it's updated that regularly anyway.

 

[samtheman69yolo420]

Thanks Keith! The community in here is really cool that you guys reach out and help people with tech issues....I hope the best for you my friend! however, I was able to figure it out!

All I had to do was re-save the XMP-1 profile and restart the computer and then it started to register at 36000 MHz

Just weird because it was already displaying to begin with....anyway thanks for the post!