[SOLVED] Please help, I am having problems restoring corrupted bios on Predator Helios 300 PH317-54

[drjulan]

My Predator Helios 300 (PH317-54) will not boot. The keyboard lights up and the fans go on but no logo or boot.

My research indicates this is likely a corrupt bios.

I have found instructions (download firmware for this model, unzip it and unzip the exe, get the .fd file and put it alone on a usb stick, press FN+ESC+Power and it should load from the usb).

I have followed these steps but I never get the fast fans or see any blinking on the USB stick.

I assume I have the file name incorrect. The two bios firmware versions available on the support site are 1.04 and 1.06 and the file names are Bios_1.04.fd and Bios_1.06.fd respectively. I have tried them both unsuccessfully on several different USB sticks to ensure it is not a problem with the usb drive.

Can someone please advise me if I have the name of these files incorrect? Or if there is some step I am missing, or is there a different bios file I should be using?

Thank you in advance for any advice.

BTW, I found a youtube video on how to use a hex editor to find the .fd name, but a search of both files does not show and encrypted .fd name, so I assume that does not apply to this version.

 

[Aeacus]

My research indicates this is likely a corrupt bios.

Research? Based on what? 🤔

MoBo BIOS does not get corrupted out of the blue. Heck, i know no PC (desktop or laptop) who's BIOS corrupted just because.

Only way to corrupt BIOS is during BIOS update and when the update, for whatever reason (e.g power failure), is interrupted. Then, yes, BIOS will become corrupt.

The keyboard lights up and the fans go on but no logo or boot.

No POST? If so, then symptoms indicate either: dead CPU, MoBo, RAM or GPU.

Better to haul it to PC repair shop and pay for diagnostics. Could very well be that the GPU is dead. And you dabbling with BIOS update, can lead to BIOS corruption. Where you'll be making your issue even worse.

So, first make sure what the issue is (which component) and then do the fix. Not by assuming what it might be and trying to fix something that isn't broke.

 

[drjulan]

Research? Based on what? 🤔

MoBo BIOS does not get corrupted out of the blue. Heck, i know no PC (desktop or laptop) who's BIOS corrupted just because.

Only way to corrupt BIOS is during BIOS update and when the update, for whatever reason (e.g power failure), is interrupted. Then, yes, BIOS will become corrupt.


No POST? If so, then symptoms indicate either: dead CPU, MoBo, RAM or GPU.

Better to haul it to PC repair shop and pay for diagnostics. Could very well be that the GPU is dead. And you dabbling with BIOS update, can lead to BIOS corruption. Where you'll be making your issue even worse.

So, first make sure what the issue is (which component) and then do the fix. Not by assuming what it might be and trying to fix something that isn't broke.

While I DO appreciate your responding, I DO NOT appreciate the condescending nature of them.

To update the issue: my “research” and “diagnostics” were spot on and I was able to get the correct answer (file name) from a knowledgeable chap on another website who actually KNEW the correct answer. Result: bios restored and computer working properly.

I might also point out that this was not my first rodeo, as you may have figured, and in fact I have been using and customizing computers for (I can safely assume) many decades before you were even born.

Some general advice: If someone asks a question, it is hubris to assume they have no idea what they are talking about. One sign of intelligence is to know when you NEED to ask a question. So, you might give the interrogator the benefit of the doubt in future.

Also, routine answers like: “take it to a repair shop” are usually not helpful. If you do not know the answer to the question asked, as in this case, it is usually to your benefit to not speak at all. As Abe Lincoln paraphrased the bible quote: “it is often better to remain silent and be thought a fool than to speak and to remove all doubt"

Oh, and by the way, regarding corrupted bios: I have experienced, in my 60+ years of working with computers, corrupted or lost bios at least six or seven times, so it is not the rarity you think. But I do understand that conclusion was based on your experience.

Again, thank you for replying, it is unfortunate your comments were not helpful.