Question Please Help - PC Peforming "way below expectations "

[pcnoob64]

According to UserBenchmark, and my fps in games, my pc is performing way below expectations.


"Overall this PC is performing below expectations (27th percentile). This means that out of 100 PCs with exactly the same components, 73 performed better. The overall PC percentile is the average of each of its individual components. Use the charts in the benchmark sections of this report to identify problem areas. "

If anyone could please help me that would be very appreciated.

Link to my benchmark - https://www.userbenchmark.com/UserRun/24687760

 

[pcnoob64]

It means that your PC is running too hot. Among many other issues.

how can i fix it?

 

[USAFRet]

how can i fix it?

Identify the problem before applying a solution.

Why is it running too hot?
Dust, bad thermal paste, poor airflow in the case, something else?

 

[pcnoob64]

Identify the problem before applying a solution.

Why is it running too hot?
Dust, bad thermal paste, poor airflow in the case, something else?

it was working well before and i havent cleaned in a couple of years so ill try dusting it, should i be save and take it back since i have a 3yr warranty cause i dont want to void.

 

[pcnoob64]

Identify the problem before applying a solution.

Why is it running too hot?
Dust, bad thermal paste, poor airflow in the case, something else?

best buy warranty idk if it voids

 

[WildCard999]

While im playing at the moment im getting 74 C for the cpu and gpu.

Which is ok (but could be better) for gaming but when your running the benchmark the temps are far too high causing your lower scores. Anyways your going to want to consider cleaning any dust from the system and possibly a aftermarket cooler for the CPU. Depending on the case you may be limited to a smaller aftermarket cooler but even the Noctua NH-L9i is leagues better then the stock cooler which is more then likely what you have currently.

 

[Karadjgne]

No dusting in couple of years? Cpu/gpu coolers are prolly choked off from adequate cooling. Cleaning would be a good idea, afaik does not void any warranty, if anything then lack of due diligence and regular cleaning causing issues prolly does void any warranty responsibility.

 

[Gam3r01]

Agreed, a simple cleaning would be an easy first step and should not void any warranty.
In my opinion a lack of cleaning for years would be more grounds to void it than cleaning it would be.

 

[pcnoob64]

Agreed, a simple cleaning would be an easy first step and should not void any warranty.
In my opinion a lack of cleaning for years would be more grounds to void it than cleaning it would be.

I just cleaned it, here is the new benchmark on a fresh boot. https://www.userbenchmark.com/UserRun/24696100

 

[pcnoob64]

And even though the benchmarks may not show it. im getting 66 C on the cpu now and 74 on the gpu while gaming, plus my game feels smoother

 

[pcnoob64]

Which is ok (but could be better) for gaming but when your running the benchmark the temps are far too high causing your lower scores. Anyways your going to want to consider cleaning any dust from the system and possibly a aftermarket cooler for the CPU. Depending on the case you may be limited to a smaller aftermarket cooler but even the Noctua NH-L9i is leagues better then the stock cooler which is more then likely what you have currently.

it was once running great as ive had it for 2 years, so i tried dusting first