Question Possible to Identify Components By an ID or Serial Number ?

[xtreme07]

I want to take my pc to a pc service so they can fix a problem i'm dealing with. However i'm concerned they might swap hardware from my pc. Is it possible to somhow keep track of my exact hardware components so i can check they are not swapped ?

 

[USAFRet]

I want to take my pc to a pc service so they can fix a problem i'm dealing with. However i'm concerned they might swap hardware from my pc. Is it possible to somhow keep track of my exact hardware components so i can check they are not swapped ?

This is when you document all the serial numbers before you take it.

GPU, motherboard, storage devices are generally printed prominently.

But if you're concerned about this shop doing that, why are you using this particular shop?

 

[Gam3r01]

What sort of PC are you bringing in? Custom built, prebuilt, laptop, etc?
Serial numbers are a great way to check, many components like RAM or GPUs will have stickers on them.
Alternatively, if you want to be more secretive and secure about it, get a UV reactive paint and put it on each component (only a small amount, only in places it wont impact the component) and check the PC under UV light when you get it back.

Or, dont take your PC to a place you would consider to be that shady.

 

[punkncat]

Are you aware of this being an issue in your area? Do you not have reputable repair options?

 

[xtreme07]

in my country these kind of shady stuff cand happen at any service shop...
is there some software that can show the serial number ?

i've also found an article, but not sure it's exactly what i need ... under device manager > (right click) properties of the device > details > hardware id ...
is this some sort hardware unique identifier ?

 

[Gam3r01]

Software can be tricked if they are skilled enough.
Best bet is to physically ID the hardware (write it down, take pictures, etc)

 

[punkncat]

hardware id ...
is this some sort hardware unique identifier ?

Hardware ID is not specific to individual device but to the family of specific devices. Back before W7 made finding drivers easy and automated this was a great way to find the proper driver.

Personally think that the blacklight pen mentioned above is your best option here. Hate to hear you have to deal with such.

 

[punkncat]

As an aside, what issue are you having and what are your components?

Might be worth trying to get some help here to remedy the issue yourself.

 

[xtreme07]

well, it seems like theres a bios battery issue. i replaced the battery few days ago, yet i'm still getting bios setup window when there's a power shortage. i'm kinda scared a messed up the clip that should touch the battery on the side ( which would hold the battery fixed on other appliances, for example). when i replaced the battery, i pressed that clip to much, and it bent all the way down. Now even though i placed it back, i think it's not making contact with the battery, causing the bios setup window when there's power shortage.

 

[Ralston18]

Update your post to include full system hardware specs and OS information.

Especially the motherboard.

Are you able to take a couple of photographs and post the photographs here via imgur (www.imgur.com).

 

[xtreme07]

in the picture can be seen that the clip (indicated with red arrow) doesn't make contact with the battery. as i suspected. i tried to move the clip inside as much as i could, then placed the battery, but still experiencing the issue with bios setup page when the power is taken off from the unit. didn't take and after picture, as i'm convinced it's not making contact.

however i would like a second opinion before i go to pc service , and also, if you can tell me what should I expect from the pc service to do to fix the issue ?

picture here:

https://imgur.com/a/mIA1tge

View: https://imgur.com/a/mIA1tge

in the picture you can also see the motherboard type

Processors Information:

Spoiler

-------------------------------------------------------------------------

Socket 1 ID = 0
Number of cores 4 (max 4)
Number of threads 4 (max 4)
Manufacturer GenuineIntel
Name Intel Core i5 7400
Codename Kaby Lake
Specification Intel(R) Core(TM) i5-7400 CPU @ 3.00GHz
Package (platform ID) Socket 1151 LGA (0x1)
CPUID 6.E.9
Extended CPUID 6.9E
Core Stepping B0
Technology 14 nm
TDP Limit 65.0 Watts
Tjmax 100.0 °C
Core Speed 998.0 MHz
Multiplier x Bus Speed 10.0 x 99.8 MHz
Base frequency (cores) 99.8 MHz
Base frequency (ext.) 99.8 MHz
Stock frequency 3000 MHz
Max frequency 0 MHz
Instructions sets MMX, SSE, SSE2, SSE3, SSSE3, SSE4.1, SSE4.2, EM64T, AES, AVX, AVX2, FMA3
Microcode Revision 0xB4
L1 Data cache 4 x 32 KBytes, 8-way set associative, 64-byte line size
L1 Instruction cache 4 x 32 KBytes, 8-way set associative, 64-byte line size
L2 cache 4 x 256 KBytes, 4-way set associative, 64-byte line size
L3 cache 6 MBytes, 12-way set associative, 64-byte line size
Max CPUID level 00000016h
Max CPUID ext. level 80000008h
Cache descriptor Level 1, D, 32 KB, 2 thread(s)
Cache descriptor Level 1, I, 32 KB, 2 thread(s)
Cache descriptor Level 2, U, 256 KB, 2 thread(s)
Cache descriptor Level 3, U, 6 MB, 16 thread(s)
FID/VID Control yes


Turbo Mode supported, enabled
Max non-turbo ratio 30x
Max turbo ratio 35x
Max efficiency ratio 8x
Speedshift Autonomous
O/C bins none
Ratio 1 core 35x
Ratio 2 cores 34x
Ratio 3 cores 34x
Ratio 4 cores 33x
IA Voltage Mode PCU adaptive
IA Voltage Offset 0 mV
GT Voltage Mode PCU adaptive
GT Voltage Offset 0 mV
LLC/Ring Voltage Mode PCU adaptive
LLC/Ring Voltage Offset 0 mV
Agent Voltage Mode PCU adaptive
Agent Voltage Offset 0 mV
TDP Level 65.0 W @ 30x

Temperature 0 40 degC (104 degF) (Package)
Temperature 1 39 degC (102 degF) (Core #0)
Temperature 2 39 degC (102 degF) (Core #1)
Temperature 3 42 degC (107 degF) (Core #2)
Temperature 4 42 degC (107 degF) (Core #3)
Voltage 0 0.71 Volts (VID)
Voltage 1 +0.00 Volts (IA Offset)
Voltage 2 +0.00 Volts (GT Offset)
Voltage 3 +0.00 Volts (LLC/Ring Offset)
Voltage 4 +0.00 Volts (System Agent Offset)
Power 00 7.85 W (Package)
Power 01 1.23 W (IA Cores)
Power 02 0.00 W (GT)
Power 03 6.62 W (Uncore)
Power 04 0.72 W (DRAM)
Clock Speed 0 998.05 MHz (Core #0)
Clock Speed 1 1596.88 MHz (Core #1)
Clock Speed 2 1297.46 MHz (Core #2)
Clock Speed 3 1297.46 MHz (Core #3)
Core 0 max ratio 35.0 (effective 34.0)
Core 1 max ratio 35.0 (effective 34.0)
Core 2 max ratio 35.0 (effective 34.0)
Core 3 max ratio 35.0 (effective 34.0)



BIOS
-------------------------------------------------------------------------

UEFI Yes

Chipset
-------------------------------------------------------------------------

Northbridge Intel Kaby Lake rev. 05
Southbridge Intel Skylake PCH rev. 31
Graphic Interface PCI-Express
PCI-E Link Width x8
PCI-E Max Link Width x8
Memory Type DDR4
Memory Size 16 GBytes
Channels Dual
Memory Frequency 1197.4 MHz (1:18)
CAS# latency (CL) 17.0
RAS# to CAS# delay (tRCD) 17
RAS# Precharge (tRP) 17
Cycle Time (tRAS) 39
Row Refresh Cycle Time (tRFC) 420
Command Rate (CR) 2T
Uncore Frequency 798.4 MHz
Host Bridge 0x591F


Memory SPD
-------------------------------------------------------------------------

DIMM # 1
SMBus address 0x50
Memory type DDR4
Module format UDIMM
Module Manufacturer(ID) Kingston (7F980000000000000000000000)
SDRAM Manufacturer (ID) Nanya Technology (7F7F7F0B000000000000000000)
Size 8192 MBytes
Max bandwidth DDR4-2400 (1200 MHz)
Part number 99U5702-094.A00G
Serial number EB9E6479
Manufacturing date Week 42/Year 20
Nominal Voltage 1.20 Volts
EPP no
XMP no
AMP no
JEDEC timings table CL-tRCD-tRP-tRAS-tRC @ frequency
JEDEC #1 10.0-10-10-24-34 @ 727 MHz
JEDEC #2 11.0-11-11-26-37 @ 800 MHz
JEDEC #3 12.0-12-12-28-40 @ 872 MHz
JEDEC #4 13.0-14-14-31-44 @ 945 MHz
JEDEC #5 14.0-14-14-33-47 @ 1018 MHz
JEDEC #6 15.0-15-15-35-50 @ 1090 MHz
JEDEC #7 16.0-16-16-38-54 @ 1163 MHz
JEDEC #8 17.0-17-17-39-55 @ 1200 MHz
JEDEC #9 18.0-17-17-39-55 @ 1200 MHz

DIMM # 2
SMBus address 0x52
Memory type DDR4
Module format UDIMM
Module Manufacturer(ID) Kingston (7F980000000000000000000000)
SDRAM Manufacturer (ID) Nanya Technology (7F7F7F0B000000000000000000)
Size 8192 MBytes
Max bandwidth DDR4-2400 (1200 MHz)
Part number 99U5702-094.A00G
Serial number 03DE64ED
Manufacturing date Week 42/Year 20
Nominal Voltage 1.20 Volts
EPP no
XMP no
AMP no
JEDEC timings table CL-tRCD-tRP-tRAS-tRC @ frequency
JEDEC #1 10.0-10-10-24-34 @ 727 MHz
JEDEC #2 11.0-11-11-26-37 @ 800 MHz
JEDEC #3 12.0-12-12-28-40 @ 872 MHz
JEDEC #4 13.0-14-14-31-44 @ 945 MHz
JEDEC #5 14.0-14-14-33-47 @ 1018 MHz
JEDEC #6 15.0-15-15-35-50 @ 1090 MHz
JEDEC #7 16.0-16-16-38-54 @ 1163 MHz
JEDEC #8 17.0-17-17-39-55 @ 1200 MHz
JEDEC #9 18.0-17-17-39-55 @ 1200 MHz


Monitoring
-------------------------------------------------------------------------

Mainboard Model 0VFD52 (0x00000177 - 0x00593040)


DMI
-------------------------------------------------------------------------

SMBIOS Version 3.0

DMI BIOS
vendor Dell Inc.
version 1.2.1
date 01/06/2017
ROM size 16384 KB

DMI System Information
manufacturer Dell Inc.
product Vostro 3668
version unknown
serial 8NSDXJ2
UUID {4C4C4544-004E-5310-8044-B8C04F584A32}
SKU 0760
family Vostro

DMI Baseboard
vendor Dell Inc.
model 0VFD52
revision A00
serial /8NSDXJ2/CN7016372900U1/

DMI System Enclosure
manufacturer Dell Inc.
chassis type Desktop
chassis serial 8NSDXJ2

DMI OEM Strings
string[0] Dell System
string[1] 1[0760]
string[2] 3[1.0]
string[3] 12[www.dell.com]
string[4] 14[1]
string[5] 15[11]

DMI Physical Memory Array
location Motherboard
usage System Memory
correction None
max capacity 32 GB
max# of devices 2

DMI Memory Device
designation DIMM1
format DIMM
type DDR4
total width 64 bits
data width 64 bits
size 8 GB

DMI Memory Device
designation DIMM2
format DIMM
type DDR4
total width 64 bits
data width 64 bits
size 8 GB

DMI Processor
manufacturer Intel(R) Corporation
model Intel(R) Core(TM) i5-7400 CPU @ 3.00GHz
clock speed 3000.0 MHz
FSB speed 100.0 MHz
multiplier 30.0x


Storage
-------------------------------------------------------------------------

Drive 0
Name ST1000DM003-1SB102
Revision CC43
Serial Z9ABY3K3
Capacity 931.5 GB
Type Fixed
Bus Type SATA (11)
Rotation speed 7200 RPM
Features SMART
Volume c:\, 200.4 GBytes (41.9 percent available)
Volume e:\, 715.9 GBytes (5.6 percent available)


Graphics
-------------------------------------------------------------------------

Number of adapters 2

Graphic APIs
-------------------------------------------------------------------------

API D3D
API NVIDIA I/O
API NVIDIA NVAPI
API Intel I/O

Display Adapters
-------------------------------------------------------------------------

Display adapter 0
ID 0x4000000
Name Intel(R) HD Graphics 630
Board Manufacturer Dell
PCI device bus 0 (0x0), device 2 (0x2), function 0 (0x0)
Vendor ID 0x8086 (0x1028)
Model ID 0x5912 (0x0760)
Revision ID 0x4
Performance Level 0

Display adapter 1
ID 0x1070208
Name NVIDIA GeForce GT 710
Board Manufacturer Dell
Revision B1
Codename GK208
Core family 0xB06 (GK208)
Cores 192
ROP Units 8
Technology 28 nm
Memory size 2 GB
Memory type DDR3
Memory vendor Micron
PCI device bus 1 (0x1), device 0 (0x0), function 0 (0x0)
Vendor ID 0x10DE (0x1028)
Model ID 0x128B (0x118B)
Revision ID 0xA1
Performance Level 0
Core clock 135.0 MHz
Memory clock 405.0 MHz

<Moderator Note: Please use the <spoiler> tags around long listings>

 

[Ralston18]

Regarding:

"however i would like a second opinion before i go to pc service , and also, if you can tell me what should I expect from the pc service to do to fix the issue ?"

Take your photographs to 2 or 3 repair shops. Ask family and friends for recommended repair shops.

Along with just a basic list of the hardware specs:

OS.

Motherboard: Make, model, version)
CPU
GPU
RAM
Disk drive(s): make, model, capacity, how full.
PSU: make, model, wattage, age, condition.
Attached peripherals.

An onsite visit to a repair shop and some chatting with employees/workers can be very informative.

Ask about the cost of diagnostic work, labor, and parts.

It may be that all that is necessary is to get the clip back into working order where it will both make full contact and hold the CMOS battery in place.

No harm in asking questions and if they do not want to really answer or otherwise become vague - then go elsewhere.