Question Power button not working; unable to turn on PC

[JHolderness]

Hello.

I'm building a PC for a family member, using an IONZ KZ21 case and a Gigabyte B450 m/o.

Unfortunately I've hit a snag, the power button isn't working at all, although I can tell that the PC is powered as the rgb on the RAM lights up (after about a minute or so of the power coming on).

I understand that the front panel connectors are the most likely reason for this but I'm fairy confident that I connected them correctly. I even plugged them back in again a few times to no avail.

Any advice?

 

[JohnBonhamsGhost]

the power button isn't working at all, although I can tell that the PC is powered as the rgb on the RAM lights up (after about a minute or so of the power coming on).

if the power button isn't working "at all" what method are you using to power up the system?
just shorting the motherboard power pins?

 

[JHolderness]

if the power button isn't working "at all" what method are you using to power up the system?
just shorting the motherboard power pins?

What I mean is that the power button is unable to turn on the pc, but I can see that the motherboard is powered up. The PSU works and the motherboard is properly connected to it but the PC can't be turned on.

 

[JohnBonhamsGhost]

The PSU works and the motherboard is properly connected to it but the PC can't be turned on.

then try shorting the board's power pins to see if there may be a malfunction of the motherboard rather than the case.

if you've never fiddled with this type of function manually look up a good tutorial of how to.
it's very simple but you still want to be careful.

 

[Dark Lord of Tech]

FULL specs?