Problem as rock h97 anniversary

[riku925]

Hi i have a problem with the motherboard asrock h97 anniversary, this mobo don't read the vga Asus stix 960 gtx 2gb why? Thanks

 

[cin19]

1) What PSU do you use?
2) Do you connect the 6pin pcie power cable to the gtx960?
3) Do you test the gtx960 in other pc to see it works or not?

 

[riku925]

1) What PSU do you use?
2) Do you connect the 6pin pcie power cable to the gtx960?
3) Do you test the gtx960 in other pc to see it works or not?

Yes i have connect the power cable, and i test the vga in other pc and the vga work in other pc, i have a 750 watt power supply.

 

[cin19]

Then try other GPU in the H97 to see the pcie slot works or not. Also if the cpu comes with the igpu, try use it. I guess the MB ( pice slot) maybe have problem.

 

[riku925]

Then try other GPU in the H97 to see the pcie slot works or not. Also if the cpu comes with the igpu, try use it. I guess the MB ( pice slot) maybe have problem.

I changed the motherboard with another h97 and the problem is still there, I can not understand what is the problem.

 

[cin19]

Strange. Which OS do you use? If you use win8/8.1, maybe the BIOS setting, like the secure boot.

And try use the gtx960 with the same PSU , your 750W, in other PC too.

 

[riku925]

Strange. Which OS do you use? If you use win8/8.1, maybe the BIOS setting, like the secure boot.

And try use the gtx960 with the same PSU , your 750W, in other PC too.

I use windows 10, i have tested my vga in other pc and it work, and i tested another vga in my pc and it work, but my vga doesn't work in my pc.

 

[cin19]

I will ask our mod team for help, hold on.

 

[riku925]

I will ask our mod team for help, hold on.

Ok thank you very much.

 

[TechyInAZ]

Since none of the other mods are helping (yet), I'll try my best to see if I can help.

So to make sure I have everything correct, the GTX 960 doesn't work in the main computer, but works on the other two PCs correct?

If so, make sure your BIOS is up to date. Go to ASrock.com and check for a BIOS update. You'll have to go into your own bios to see what bios number it has.

 

[Tradesman1]

Have you tried the on board videoi - if it works try going into BIOS and make sure Primary graphics is set to PCIE/PEG, may be set to onboard

 

[riku925]

Since none of the other mods are helping (yet), I'll try my best to see if I can help.

So to make sure I have everything correct, the GTX 960 doesn't work in the main computer, but works on the other two PCs correct?

If so, make sure your BIOS is up to date. Go to ASrock.com and check for a BIOS update. You'll have to go into your own bios to see what bios number it has.

Thanks for your help the problem was the bios update , now works all, thanks .

 

[TechyInAZ]

Your welcome. I've had a lot of issues that were related to the BIOS, so no surprise there.