Question Problem setting up Microsoft Phone Link ?

[chobe]

I'm having difficulty setting up Microsoft Phone Link in Windows 11.
It's definitely not a Bluetooth issue, I can easily add printers, keyboards, mice, headphones, etc. Same on phone, can add airpods, tablets, and my Windows printer no problem.

I have tried the following:

• Closed and restarted bluetooth,
• Verified phone is not already a device in bluetooth.
• Logged into same Microsoft account on both devices,
• Tried reset and repair in app settings, in bluetooth > mobile devices,
• Made certain Phone Link is enabled.
• Also tried enable/disable for "Allow PC to connect to mobile devices".

Needless to say, all of the above, and rebooting both devices, have been completed numerous times

Any further suggestions would be greatly appreciated

 

[helpstar]

which phone and operating system are you using?

did you follow these instructions?

 

[chobe]

I knew I’d forget something pertinent … it’s an iPhone & Windows 11.

 

[helpstar]

and I forgot to link the how to: (click on iPhone top of the page)
https://www.microsoft.com/en-us/windows/sync-across-your-devices

Microsoft Phone Link allows you to view and dismiss your notifications, make, and receive calls and messages.1 2 With an updated design for Windows 11, Phone Link is reaching customers around the world.

The Phone Link for iOS experience will come preinstalled on your PC with Windows 11, simply search “Phone Link” in Start menu. If you are on Windows 11 and cannot find Phone Link, you may need to update to a later version of Windows 11 or download Phone link directly from the Microsoft Store.

From your PC, you can connect to select iPhone devices with the following app:

• Link to Windows (LTW) app for iPhone.
• You’ll see the name Link to Windows in the Apple® Store. In the Microsoft Store, you’ll see Microsoft Phone Link. This link between your device and PC gives you instant access to everything you love. Read and reply to messages with ease, make and receive calls, and manage your device’s notifications right on your PC.1 2
• Phone Link requires the following to work: Phone Link for iOS requires iPhone® with iOS 14 or higher, Windows 11 device, Bluetooth connection and the latest version of the Phone Link app. Not available for iPad® (iPadOS®) or MacOS®. Device compatibility may vary. Regional restrictions may apply. Trademarks are the property of their respective owners. See full list of compatible devices by clicking here.

 

[chobe]

OK....Did both - clicked on link created when camera scans QR code and scanned QR code from app on iPhone - will not connect. I get to the point where 6 digit code is displayed on link app then fails.
I also click on the link provided which does pretty much the same - anyway No Joy.

iPhone has iOS 17. Note: your compatibility list includes only andriod devices - which worried me at first until I reasoned the link app shows the option for iPhone Whew!