Question Problem when waking PC from sleep mode

[itzNighthawKx]

Sometimes, most of the time when i leave my computer on sleep mode throughout the night, when i go to wake it up in the morning, it doesn't wake. fans start spinning, mouse lights up, but nothing shows on the display. so i hold the power button to force it off, and i get code F9, it shuts itself off and restarts, then it boots up to an error code of 97. if i force it off, reseat the ram, then turn it back on and it works normally.

Is there a way i can escape this cycle? it's time consuming and harmful to my online schooling life. and, yes i have tried leaving it on without putting it into sleep mode, but after a day or 2 my system freezes and i have to force it off. the log in the event viewer claims that my ssd needs to be taken offline to perform a disk check, yet it checks my disk every time i restart or boot up my computer from shutdown. i'm just confused on what my issue is. can anybody help?

 

[Vic 40]

System info?

download hwinfo,
install and open it=click run,
close the top window which is the system summary,
in the main window at the left top click "save report",
at the bottom of the next window check "Summary for Clipboard",
after that you'll see what's in the pc,
copy by clicking "copy to clipboard" and rightclick+paste in your next respons

Also what psu, is maker+model+wattage.

 

[itzNighthawKx]

System info?



Also what psu, is maker+model+wattage.

sorry for the late reply i got caught up in classes
CPU: AMD Ryzen 7 2700X (Pinnacle Ridge, PiR-B2)
3700 MHz (37.00x100.0) @ 4038 MHz (40.50x99.7)
Motherboard: ASUS ROG CROSSHAIR VI HERO (WI-FI AC)
BIOS: 3502, 01/22/2018
Chipset: AMD X370 (Promontory)
Memory: 16384 MBytes @ 1595 MHz, 16-18-18-36
- 8192 MB PC17000 DDR4 SDRAM - Corsair CMK16GX4M2B3200C16
- 8192 MB PC17000 DDR4 SDRAM - Corsair CMK16GX4M2B3200C16
Graphics: MSI RTX 2060 Ventus XS 6G
NVIDIA GeForce RTX 2060, 6144 MB GDDR6 SDRAM
Drive: ADATA SU800, 250.1 GB, Serial ATA 6Gb/s @ 6Gb/s
Drive: ST1000DM010-2EP102, 976.8 GB, Serial ATA 6Gb/s @ 6Gb/s
Sound: NVIDIA TU106 - High Definition Audio Controller
Sound: AMD Zen - HD Audio Controller
Network: Intel I211AT Copper (Pearsonville) Network Adapter
Network: Atheros/Qualcomm QCA6174 802.11ac Wireless Network Adapter
OS: Microsoft Windows 10 Professional (x64) Build 19041.867 (2004/May 2020 Update)

 

[Vic 40]

See a very recent bios update, would flash that first,

Version 8002 from 2021/03/25

 

[itzNighthawKx]

See a very recent bios update, would flash that first,

is there anything specific i should do after that?

 

[Vic 40]

Just see if it will work better, if not let us know. Use th flash tool within the bios to flash. If you use the "usb bios flashback" option do you need to take extra steps.

[Motherboard] How to use USB BIOS FlashBack™? | Official Support | ASUS Global

this is just a tutorial, you would need to rename your motherboard to " C6HWIFI.CAP " if you use the "usb bios flasback" option.

 

[geofelt]

What is the make/model of your monitor?
When using a LG 48"OLED tv, sleep/wake works jsut fine.
But if sleep lasts long enough,(I think >30 minutes) the TV powers off and does not respond to wake.
If I power the TV on before wake, all works well.
A minor inconvenience.

 

[Windows22]

Just see if it will work better, if not let us know. Use th flash tool within the bios to flash. If you use the "usb bios flashback" option do you need to take extra steps.

[Motherboard] How to use USB BIOS FlashBack™? | Official Support | ASUS Global

this is just a tutorial, you would need to rename your motherboard to " C6HWIFI.CAP " if you use the "usb bios flasback" option.

The BIOS helps greatly if it is a software program or point you in the right direction at best.

 

[itzNighthawKx]

Just see if it will work better, if not let us know. Use th flash tool within the bios to flash. If you use the "usb bios flashback" option do you need to take extra steps.

[Motherboard] How to use USB BIOS FlashBack™? | Official Support | ASUS Global

this is just a tutorial, you would need to rename your motherboard to " C6HWIFI.CAP " if you use the "usb bios flasback" option.

also i dont know if i forgot to mention but the q code is 97, which is console output devices connect which i've heard is a gpu error

 

[itzNighthawKx]

What is the make/model of your monitor?
When using a LG 48"OLED tv, sleep/wake works jsut fine.
But if sleep lasts long enough,(I think >30 minutes) the TV powers off and does not respond to wake.
If I power the TV on before wake, all works well.
A minor inconvenience.

its an acer xf270h but its not the monitor because sometimes it wakes from sleep just fine without issue but when it doesn't wake the keyboard doesn't light up nor do the mobo lights but fans do spin and i get a 97 q code on mobo

 

[itzNighthawKx]

The BIOS helps greatly if it is a software program or point you in the right direction at best.

also another issue i had before i was getting a B2 error but i disabled CSM and it worked, but then i started getting 97 after that, almost like it took it's place.

 

[Vic 40]

Already flashed the bios?