Linux/Windows 10 Dual Boot. Ongoing fan issues but after updating BIOS I received fan/chassis id errors and now motherboard fan is reading at 0 RPM ?
I purchased a refurbished Dell Inspiron 620 running Windows 10 in January and installed Manjaro Linux alongside of it as my main OS. The only issues that the PC has had have been concerning the fans.
The CPU temp would sit in the low to mid 30Cs under normal circumstances with PSU/case fan speed around 1200 RPM. If I went onto a website like Reddit, Youtube, Amazon, etc the temp would only climb to the low to mid 40Cs, but the fan speed would get all the way to 3-5k RPM. It would rev up and down constantly as I used the websites.
I purchased an Asus wifi adapter, so when I installed it I cleaned out the case as well. I took apart the PSU, fully cleaned it to the best of my ability using a forced air canister, and did the same for the motherboard, case, etc. Everything seemed fine; there wasn't a ton of dust. After that the fans seemed to improve only slightly but still revved and stayed on pretty high and loud.
Yesterday I needed to use a software that isn't available on Linux so I booted into Windows and decided to try looking at the BIOS and updating them. Before doing so I did the ePSA Dell Diagnostics and it notified me of two error codes:
After downloading and restarting the computer was whisper quiet and I thought the BIOS finally fixed the problem. Before proceeding to try to update it for Manjaro as well, I did the ePSA diagnostics again and it found the same problems. I decided to put it off and proceed to update the BIOS on Linux first.
When I went into to Linux I ran lm-sensors from the command line to see what it would tell me. My temps are now sitting in high 30Cs to low 40Cs and they climb no higher than the mid 50Cs when going on websites as before. The PSU/case fan doesn't seem to be kicking on as before and the temps aren't climbing anywhere near crit level. However, I'm a little concerned that my processor fan is reading at 473 RPM and my "Motherboard fan" at 0 RPM. I don't know what motherboard fan means. Is that the PSU/case fan?
I'm going to guess that this isn't normal... and I'm wondering what to do to troubleshoot this. Does the PSU fan need to be replaced? Is it fine to leave as is if temps aren't reaching high or critical levels? What caused the initial fan problems and why is the Motherboard fan not moving above 0 RPM now?
I purchased a refurbished Dell Inspiron 620 running Windows 10 in January and installed Manjaro Linux alongside of it as my main OS. The only issues that the PC has had have been concerning the fans.
The CPU temp would sit in the low to mid 30Cs under normal circumstances with PSU/case fan speed around 1200 RPM. If I went onto a website like Reddit, Youtube, Amazon, etc the temp would only climb to the low to mid 40Cs, but the fan speed would get all the way to 3-5k RPM. It would rev up and down constantly as I used the websites.
I purchased an Asus wifi adapter, so when I installed it I cleaned out the case as well. I took apart the PSU, fully cleaned it to the best of my ability using a forced air canister, and did the same for the motherboard, case, etc. Everything seemed fine; there wasn't a ton of dust. After that the fans seemed to improve only slightly but still revved and stayed on pretty high and loud.
Yesterday I needed to use a software that isn't available on Linux so I booted into Windows and decided to try looking at the BIOS and updating them. Before doing so I did the ePSA Dell Diagnostics and it notified me of two error codes:
- Error code 2000-0511 - Msg: Fan - The [System Fan] failed to respond properly
- Error code 2000-0415 - Msg: Cables - Check the following cables: Chassis ID
After downloading and restarting the computer was whisper quiet and I thought the BIOS finally fixed the problem. Before proceeding to try to update it for Manjaro as well, I did the ePSA diagnostics again and it found the same problems. I decided to put it off and proceed to update the BIOS on Linux first.
When I went into to Linux I ran lm-sensors from the command line to see what it would tell me. My temps are now sitting in high 30Cs to low 40Cs and they climb no higher than the mid 50Cs when going on websites as before. The PSU/case fan doesn't seem to be kicking on as before and the temps aren't climbing anywhere near crit level. However, I'm a little concerned that my processor fan is reading at 473 RPM and my "Motherboard fan" at 0 RPM. I don't know what motherboard fan means. Is that the PSU/case fan?
I'm going to guess that this isn't normal... and I'm wondering what to do to troubleshoot this. Does the PSU fan need to be replaced? Is it fine to leave as is if temps aren't reaching high or critical levels? What caused the initial fan problems and why is the Motherboard fan not moving above 0 RPM now?