problem with my fx-9590

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SmokezZ

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Jan 1, 2015
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i recently installed a new fx-9590 cpu, crosshair v formula z motherboard and corsair h100i v2 240mm water cooler. initially i had issues with random crashes and cheanged a few things in bios and it all seemed fine. i can play black ops 3 for hours on end on pretty high settings and same with a few other games. my issue first started when i was playing hitman. i was playing fine for most of a day then *boom* hard hang.. i rebooted and everything seemed fine in bios and temps read ok. so i relaunched the game. it periodically hangs seeming to be random but i dont think it is.. a few days later doom was released and i had access to my preorder. i downloaded and played for 10-15 hours of gp with no issue. then again. hard hang. it now does it periodically. sometimes 10 minutes. sometimes 30. sometimes 1-3 hours but innevitably it still does it. i have tried stressing with p95. the first attempt it passed the 640k test then hung. every attempt since has resulted to not seeing all 8 workers hitting the first test successfully. i have tried various settings in bios but nothing works. any help would be appreciated.

specs are:
nzxt phantom full e-atx tower
crosshair v formula z motherboard
amd fx-9590
12gb corsair vengeance 1600 (manually set to 1.5v 9-9-9-24 timings, t2 command)
corsair rm1000 psu
xfx r9 390 8gb card (not oc)
corsair h100i v2 240mm watercooler (fit at the top of chassis below 2x 200mm fans in a push/pul config)
 
Solution
You would get slightly better results at 5.00Ghz but creep up to it slow. Try 4.9GHz first at same settings.
You pic shows Corsair Link at idle. Temps would be in the 65-70C range during the Benchmark.
A screen shot with HWMonitor "open" during the benchmark will give me better info.
HeHe were not done yet my friend.
Well in my opinion, Its best pulling ambient air past the radiator if your CPU temps are high. Extracting that hot air in the case and a good air flow with no restrictions is important cause pockets of hot air can build up. If as you describe your radiator is hot near the DIMMs then yes that could be an issue.
Why your rad is hot at one end concerns me and there may be a restriction cause mine just gets warm evenly.
 


i probably didnt explain correctly. its a 240mm rad. one fan is pulling and the other one was pulling to until i removed the fan on one end of the rad (end closest to dimms) to reseat the ram. when i put it back on i must of put it the wrong way. im assuming its pulling the stupidly hot air coming from the gpu back through the rad and also past the dimms. i was just wondering if that could be a potential issue with freezing. although cpu temps themselves dont get too high.
 
Well your case is different to mine and why you have to remove the fan to get at your DIMMs i don't know.Are your fans for the radiator mounted inside or outside the radiator? I have mine outside and can access my DIMMs no probs. You may be close to resolving this isssue?

Edit: Certainly overhot DIMMs will cause your issue.
 


well after making the bios change i mentioned before still got a crash after exactly 15mins in p95. oddly i couldnt feel anything hot. no hot air.. no hot side panel etc. here are readings from time of crash.
http://i.imgur.com/90mRvWP.jpg

not entirely sure if im closer or not. my radiator is on a bracket and as such hans level with the top of the dimms and top vrm sync along topside of socket. here is a picture so you can see.
http://i.imgur.com/pa0ChPM.jpg

you notice anything odd in the first picture? as it all looks fine to me tbh.
 
i must add the ram timing there are incorrect also.. its 9-9-9-24 1.5v ram yet it seems to want to set up as 11 11 11 28. i have tried manually setting the timings and voltage in bios but that didnt help.
 


is there an example you could give me of them "being outside the case"im not sure i actually understand.
 


Are you confident of the way you are OCing. I have a method that works. If you want to take photos of your Bios settings you can use a USB stick. When in Bios hit F12 and list the photos here for analysis.

You should be able to manually set primary timings and frequency without rejection. Sometimes if they are not acceptable the system will switch of and not restart. If the system does not start, you can use the Bios direct key on the MB.

 


On top of the radiator instead of below. Hang in there will try to find some examples.

 
Outside the radiator when there is little headroom.
qJ7QxXQ.jpg


Inside the case when there is enough headroom.
ZV5np8v.jpg
 


sure i can manage that. means i would have to remove the top 200mm fan which i can place on the side as intake or exhaust (whichever would be more beneficial. if you have an opinion on that? ) i also have another question in addition to the one i put ion brackets. me and my brother had to mod the backplate slightly as for some unknown reason the cooler head wouldnt firmly fit onto the cpu.. when tightened fully the backplate was loowe meaning that the coolers head wasnt fully in contact with the cpu. what we did was stuck some foam in addition to the plastic on the backplate to make it firm. would this have any impact at all??
 
Quote :sure i can manage that. means i would have to remove the top 200mm fan which i can place on the side as intake or exhaust (whichever would be more beneficial. if you have an opinion on that? ) i also have another question in addition to the one i put ion brackets. me and my brother had to mod the backplate slightly as for some unknown reason the cooler head wouldnt firmly fit onto the cpu.. when tightened fully the backplate was loowe meaning that the coolers head wasnt fully in contact with the cpu. what we did was stuck some foam in addition to the plastic on the backplate to make it firm. would this have any impact at all?? End Quote.

You should have your radiator fans for the cooler attached together in the same configuration. The top photo I depicted has the fans on top of the radiator.
So long as your coolers heat transfer plate is held firm to the CPU with a good TIM applied correctly, you shouldn't have a problem.
 


yeah later on i will take out the top 200mm fan and replace that onto the side panel.. likely as an intake rather than exhaust. i will ensure that the 2x120mm rad fans are the correct way round. im also wondering once ive done that and seeing as the bracket wont be needed anymore would i have enough room to fit the spare 2x 120mm on the bottom of the rad too? in push/pull? it probably would mean that the bottom fans are at the same level as the rad is now meaning that it should still sit higher up due to the 200mm+bracket having been removed.

one last thing and im fairly sure it doesnt matter. originally i had the 3x dimm in the first 3 slots but due to my poor jugement on which way to fit the coolers head i forgot about the c-link connection and thus had to move the dimms to the last 3 slots to save the effort of removing/cleaning the cooler head and switching it round. i doubt it has any imnpact but again i am completely unsure as this is my first big build and first time watercooling.
 


See how you go first with what has been suggested. Keep as much space as you can away from your DIMMs.
Dimms are recommended to be mounted as per your MB manual. page 1-9 section 1.2.4.

BTW: Do not mix DIMM kits even of the same spec as they may not work together. I have 16GB as a single kit 2x8 and mounted in slots A2 and B2.
 


tbh i know that 2x are from 8gb kit (2x4) and one is from a single 4gb module pack. worked fine in my last rig and they were only in there for around 1 month if that.
 


Keep an eye on that. It could be the foam you put in there being compressed.

Quote: tbh i know that 2x are from 8gb kit (2x4) and one is from a single 4gb module pack. worked fine in my last rig and they were only in there for around 1 month if that.

You should definitely not mix DIMMs like that. Problems will arise when system has to address the none uniform DIMM. I'm not going into why as that would entail quite a bit of explanation. Get a single kit of 16GB if you need more memory.

 


i just suspected they had rattled loose with the pump. was odd in the first place how the cooler was loose on the board even with the standoff screwed in fully. to top it off one of the standoffs snapped when i was tightening it today.. im going to need to get a replacement from corsair. tomorrow im also going to check my psu fan as i noticed earlier today it was hot. i checked the way the cooler is mounted and oddly i have it mounted correctly.. its actually meant to be exactly where i have it with the fans how i have them. if all fails when i check psu etc i just either going to rma pices individually or possibly take it to someone to have checked over. i also checked my rams model number on the back and i think that this ram isnt supported. the numbers are identical to supported ones except for a letter B at the end and its not listed in support.
 


thats not an option im willing to consider. no point in me having this cpu if im goping to cut its performance by 1/5th
 


Don't get too despondent SmokezZ. Its all part of the learning curve, especially for a first build and you won't learn much taking it to someone to have it checked. Not to mention what they would charge.
If you have to remove the MB to replace the standoff, its best to bench test your system outside the case prior to assy.
Standoffs screws should be available from your local supplier and for free.

Is the PSU fan spinning when hot?
 


i still have to check the psu fan to see if it spins when the pc is under load as it has a zero rpm function and i think the fan doesnt kick in until the pc is under 40% or higher load. as for the standoff. i doubt a local supplier would give them for free. i would also need a new thumb swrec for the cooler as part of the standoff snapped inside the thumbscrew. everytime it freezes now and i hit restart it doesnt post with the FF q-code on mobo display. it didnt do this before. i think i mentioned in an earlier comment that originally it had random freezes and i solved that with turning of turbo. it didnt freeze at all under any loads for a couple of days until it just started happening. its not my first build but it is my first big build and first time with liquid cooling. before i rma anything i will breadboard the system and swap out some ram for 2x8gb modules of something a little faster. possibly some g-skills of the supported kind @ a better speed as i have read that the high frequency of the cpu could possibly be stressing the ram at its current speed (whether thats correct or not im unsure)
 
so just ran it through the small FTTs test on prime95 so that not much ram was used. it actually ran for 30 minutes before freezing. what was interesting was that it passed alot more of the tests than when i had previously run blend tests.
 



I consider P95 as a harsh synthetic tester and to run it for 30 mins on small FFT is pretty good really.
Prime 95 has an algorithm that increases in intensity on each pass. Many systems fail before 30mins and you should also constantly monitor HWMonitor during the test.
I never run P95 for more than 10 mins and consider Realbench the best test for a real world stress tester.

I hope you can fix the standoff issue without too much drama, I suppose you will have to remove the MB to fix that.
Qcode FF is a nasty one as it can be many things and reserved with not much documentation. I suspect it may be due to that broken standoff if its just started happening.
Once you fix that and replace with another DIMM kit, we can get down to some serious Bios Tweaks.
Hang in there.


 


the ff code actually started day before yesterday.. usually i could hit restart and the system would boot up again. now i have to hold power until a full power off occurs otherwise i get the ff code. i cam in today from the garden and my pc had frozen on qcode30. i intend to test just the 8gb set (2x4gb dimms) that i bought as a package. what type of stress test is there that i can use to run for say one hour? just to give myself a good overall confirmation that its not the cpu? i am leaning more towards the ram now though seeing as the small FTTs got a hell of alot further into the test before failure. possibly the bad ram config. later i will test but will need something to test just the cpu on its own.
 

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