problem with opening folders

[dangerdave]

Archived from groups: microsoft.public.windowsxp.perform_maintain (More info?)

i have a major problem with opening folders, as soon as i open any folder
"windows has encountered a problem and needs to close" box comes up, then
just restarts windows, my computer worked fine the last time i used it and
hasnt got any viruses or trogens, also the power toolbar has gone. can anyone
please help me?

 

[Guest]

Archived from groups: microsoft.public.windowsxp.perform_maintain (More info?)

If you are *really* certain that there are no viruses or spyware of any
kind, do the following in the order indicated:

1. Use System Restore to restore your system to a point in time immediately
before the problem started.

If that does not solve your problem:

2. Re-install Windows

"How to perform an in-place upgrade (reinstallation) of Windows XP"
http://support.microsoft.com/default.aspx?scid=kb;en-us;315341

Ted Zieglar

2. "dangerdave" <dangerdave@discussions.microsoft.com> wrote in message
news:A5E83EDE-12D8-411D-A142-8A7F656F8573@microsoft.com...
>i have a major problem with opening folders, as soon as i open any folder
> "windows has encountered a problem and needs to close" box comes up, then
> just restarts windows, my computer worked fine the last time i used it and
> hasnt got any viruses or trogens, also the power toolbar has gone. can
> anyone
> please help me?