Problems with CD and DVD ROM and RW

[igor]

Archived from groups: microsoft.public.windowsxp.hardware (More info?)

As i can see, few persons have the same problem.
I have a few computers in my office, and lately all of them started to act
strangely.
All of CD ROM, CD-RW and Combo devices can not read media.
Receiving message "Insert media", or just showing empty screen in explorer.
Device manager says "This device works properly".
Nero detects media and perform all tests without problems.
If i login with media inserted in CD ROM, it works OK in explorer.
Everyone thinks that there is a problem with Windows update, but i have not
updated my XP for months.
I suspect that there is some new worm or something that creates this problems.
Ad Aware, Trojan hunter and NAV 2003 PRO cannot detect anything.
Somebody knows what is going on?????????????????

 

[Guest]

Archived from groups: microsoft.public.windowsxp.hardware (More info?)

Try:
http://support.microsoft.com/default.aspx?scid=kb;en-us;321641

----
Nathan McNulty


Igor wrote:
> As i can see, few persons have the same problem.
> I have a few computers in my office, and lately all of them started to act
> strangely.
> All of CD ROM, CD-RW and Combo devices can not read media.
> Receiving message "Insert media", or just showing empty screen in explorer.
> Device manager says "This device works properly".
> Nero detects media and perform all tests without problems.
> If i login with media inserted in CD ROM, it works OK in explorer.
> Everyone thinks that there is a problem with Windows update, but i have not
> updated my XP for months.
> I suspect that there is some new worm or something that creates this problems.
> Ad Aware, Trojan hunter and NAV 2003 PRO cannot detect anything.
> Somebody knows what is going on?????????????????