Quality lowered after repair

[silverbee59]

Hi. My laptop three weeks ago was having trouble with frame rates, any game I ran was unplayable because the frame rate was so low. When the laptop was well it ran most games very smoothly on high settings (Overwatch), or even on medium (Witcher 3). I tried everything I could to solve the fps problem but they all pretty much failed.

I ran out of options and sent my laptop in for repair and I just got it back yesterday. The frame rate issue was fixed but the games that I could run before on high settings like Overwatch were only stable and smooth on low settings. Before when games were running my GPU would mostly be below 80% in task manager, now its mostly stays at 90 - 100%. Turns out the people who repaired it replaced the graphics card along with the motherboard. Is there a way to bring it back to how it used to be?

Any help or answer would be greatly appreciated!

My laptop's a lenovo y520-15ikbn and its specs are:
i5-7300HQ
GTX 1050 4 GB
8 GB ram

 

[RobCrezz]

What temperature is the cpu and gpu getting to?

Im thinking maybe they didnt apply the thermal paste well and its throttling.

 

[silverbee59]

From hwmonitor, CPU package:
Value - usually at 55 - 60c, 61 - 65c (when overwatch is on)
Min - 49c
Max - 62 c, 71c (when overwatch is on )

GPU:
Value - 55c
Min - 42
Max - 62

From what Overwatch is displaying (gpu temp) it would start at 55 - 60c but goes up by 1 after 20 - 30 seconds.

 

[RobCrezz]

ok temps are fine then.

When you push the settings higher, what are the CPU and GPU utilizations and clock speeds?

 

[silverbee59]

On high

CPU Utilization:
Value - 32 - 49%
Min - 14%
Max - 100%

GPU utilization:
Value - 48 - 51%
Min - 0%
Max - 78%

CPU clock speed:
Value - 3092 MHz
Min - 797 - 798 MHz
Max - 3492 - 3493 MHz

Haven't tried medium yet. Before doing this I restarted my computer and it seemed to have fixed it for now. Thanks for taking the time to answer btw!

 

[RobCrezz]

Odd, everything seems ok there.

 

[Phillip Corcoran]

Make sure you have configured each game to use the GeForce GPU in Nvidia Control Panel, as otherwise they will use the default Intel HD 630 integrated graphics instead.

 

[RobCrezz]

Make sure you have configured each game to use the GeForce GPU in Nvidia Control Panel, as otherwise they will use the default Intel HD 630 integrated graphics instead.

Thats not the case on mine. Ive got a laptop with both intel and nvidia graphics and the nvidia gpu i used by default for games.