HWinfo64 showed 'CPU DIE - Average' 117c - 125c on two occasions with SOC and other voltages being +2V or higher.
OCCT monitoring software showed 'CPU DIE - Average' at 165c
Yesterday HWinfo64 showed my 'CPU DIE' - at 200+c
it plays games fine and with stress tests like Cinebench and Furmark being okay, but sometimes these crazy values show up on multiple monitoring software showing ridiculous temperatures and voltage spikes on the CPU. This has happened twice in the past few days and I've been trying to replicate these crazy results. I don't know exactly what is doing, sometimes using heavy CPU applications, when I'm playing cs:go and other times when I'm idle on Windows.
Apart from XMP, I have only set CPU max junction temp from 95c to 90c. I had PBO set to 'Enabled' when this first happened, then I put it back to 'Auto' afterward, seeing that's the only change I've done CPU-wise and it still caused this result. Updating the Bios did not seem to help. - I have now switched from XMP to EXPO as the timings are better and set an offset on the CPU -15. Not that this should fix the problem but just because I can so why not do it.
Contact with the Dark Rock Pro 4 and 7700x seem to be ok, as I did it months ago and had no issues in the past. The airflow within the PC is also quite high.
Images down below of the CPU/Motherboard and i-GPU from HW64 (high CPU temp)
https://drive.google.com/file/d/1CAFB2UgNhHyUReRW-MuqiN0i-G98ts7r/view
https://drive.google.com/file/d/1xda43j3OsEk2wYX5HF1xPk9NtpWkZZw4/view
https://drive.google.com/file/d/1UUbfvyELzbP_TR8sJgII0_lQX0sXY339/view
I am at the latest update with both monitoring softwares and generally anything related to my PC - GPU, MOBO, CPU ETC.
I've seen a lot of people talking about this to this day, even with staff members on HWinfo64 claiming it's not a bug within the software and a problem with AMD and the sensors in the CPU supposedly.
"This is clearly an erratum in CPU/SMU and AMD should look at that and fix it."
"Those spikes (which seem to be exactly double of what it should be) are in fact invalid/misreporting. So no damage can happen because of this, it's just a misreporting bug that should be fixed by AMD. It should be possible to fix it a BIOS update once they locate the bug." - (Martin HWiNFO Staff member)
Source:
https://www.hwinfo.com/forum/threads/hwinfo64-cpu-die-average-spike.8044/page-9
I've emailed both Asrock and AMD about this issue.
Asrock supposedly set up a test bench with my mobo and CPU but could not replicate the results I was having, but did agree with what HWinfo said which was a sensor problem, and that the next AGESA / Bios could fix it.
AMD's response was more like a robot talking to me until I showed them some of my information and after a few emails they just told me to claim a warranty as it seemed like a sensor problem:
"I see that your system is up to date with all the drivers and BIOS. This seems like a sensor issue. I suggest you claim warranty for the CPU using the below link."
So to answer your question, I'm just trying to fix the problem myself but I don't know what to do to replicate the issue. I can run Aida64 Extreme for a full hour with everything ticked with no problems and or crazy temperatures or run a similar thing in OCCT with no errors.
It seems impossible to replicate this issue so I thought of lowering the Watts and trying 'eco mode' that people have been doing to their Ryzen 7000 chips but setting it manually rather than using one of the presets from Asrock. Although this should not fix the problem I'm just clutching at straws here. The last thing I want to do I send this CPU or Motherboard back for an RMA/Warranty as no one wants to deal with that.
Sorry for this being so long lol, thank you for reading.