[SOLVED] R7 3700X wont fit in the socket

[Maxitam5]

Today i got my MSI MPG X570 GAMING EDGE board and a r7 3700x chip
The chip is kind of crooked on one side when i place it in the socket , no bent pins and the motherboard socket holes seem okay

 

[rgd1101]

if the cpu is crooked. rma it

 

[Maxitam5]

if the cpu is crooked. rma it

So you think that the CPU is the problem?

 

[SgtScream]

Take a clear picture showing it being crooked so we can see.

 

[Maxitam5]

Take a clear picture showing it being crooked so we can see.

https://imgur.com/a/MuV7SsN

View: https://m.imgur.com/a/MuV7SsN
here

 

[TechyInAZ]

Have you tried placing it in the socket multiple times?

 

[Rogue Leader]

Lever looks like its straight up, can you push it any further back?

 

[Maxitam5]

Lever looks like its straight up, can you push it any further back?

Nope, cant push it up more

 

[SgtScream]

Have you ever installed a processor before? Lay the processor flat on the table on each side. Does it lay flat on both sides? If it looks bent send it back.

 

[Maxitam5]

Have you tried placing it in the socket multiple times?

Yep i did, i even tried to put it in in the wrong direction

 

[Rogue Leader]

I'd flip the processor over and check the pins very closely (use a magnifying glass if available). if all looks ok then your board probably has a defective socket.

 

[digitalgriffin]

After you inspect the pins, and determine they are all striaght, I would try to reinsert.

When inserting the CPU, insert it flat. don't try to insert one side or corner first. The clearances are tight and inserting it at an angle could cause it not to fit. If it doesn't fall right in try wiggling the lock lever back and forth or wiggling the chip a little to see if it will fall in.

If none of the above works, I agree with Rogue Leader. It's likely a bad motherboard socket locking mechanism.