r9 270x freezes pc at around 50 degrees c

[KYLE199922]

r9 270x freezing pc at around low 50 degrees celsius.
It is a msi r9 270x oc edition, which I have had since may of last year. I have used prime 95 on cpu for stress test for 10 mins 100 load on 8 cores and everything was fine. I used Kombuster benchmark it stressed the gpu to around 98% all the way until it inclines to low 50's it causes the pc to freeze but the pc keeps running and so does the peripherals. I get around 20's to 30's when gaming on my fx 8320 and my psu is good quality with enough power. I also have 6 fans not including the cpu. I have tested the ram and it comes out with 0 errors, i also reseated the cpu, gpu, and ram to make sure and re installed the newest drivers making sure to uninstall old ones.

Specs: AMD FX-8320 3.5GHz 8-Core Processor
Cooler Master Hyper 212 EVO
ASRock 970 Pro3 R2.0 ATX AM3+ Motherboard
Corsair Vengeance 8GB (2 x 4GB) DDR3-1600 Memory
Western Digital Caviar Blue 1TB
MSI Radeon R9 270X 2GB TWIN FROZR Video Card OC
Corsair 200R
Rosewill Hive 650W 80+ Bronze Certified Semi-Modular ATX Power Supply
Windows 8.1 64

 

[KYLE199922]

I think when you've cleaned your card you never re-applied thermal compound ?

No i didn't i was thinking about it though.

 

[TopLuca]

Try doing that , I think it might fix your problem if not then contact the customer support and request a RMA.

 

[KYLE199922]

Try doing that , I think it might fix your problem if not then contact the customer support and request a RMA.

It doesn't void your warranty right?

 

[TopLuca]

Try doing that , I think it might fix your problem if not then contact the customer support and request a RMA.

It doesn't void your warranty right?

MSI .

There are usually stickers located over the screws saying, if this is removed warranty is void

 

[KYLE199922]

Try doing that , I think it might fix your problem if not then contact the customer support and request a RMA.

It doesn't void your warranty right?

MSI .

There are usually stickers located over the screws saying, if this is removed warranty is void

Okay I might try it tomorrow I hope it works. Thanks for your help.

 

[TopLuca]

Usually Removing the coolers void warranty so If you've already done that then the warranty is already voided . If not then Request RMA and till u get one run the GPU will 100% fan speed.

No Worries sir , you're always welcome.

 

[KYLE199922]

Usually Removing the coolers void warranty so If you've already done that then the warranty is already voided . If not then Request RMA and till u get one run the GPU will 100% fan speed.

No Worries sir , you're always welcome.

Wait so I haven't touched or unscrewed the graphics card meaning my warranty is still valid, so should i request a RMA or take the risk or reinstalling thermal paste?? Would i be able to get away with saying my gpu is overheating at 50 degrees celsius and get the RMA?

 

[TopLuca]

If it ran perfectly fine at 100% fan speed as you've probably mentioned then it'll be just fine till you get your RMA .

Since you've never opened up I think RMA is your best bet . * Warranty is vaild

Also try a bios update along with the latest catalyst 14.9 Drivers moreover try making all of your case fans run at 100% speed ( if you can withstand the noise ) to provide ample air flow to your card.

Good luck with your RMA

 

[Vic 40]

Also tried a clean driver instal?
Sweep with one of these,
http://www.guru3d.com/files_details/display_driver_uninstaller_download.html
or
http://treexy.com/products/driver-fusion
and reinstall the latest drivers for your card/o.s.
http://support.amd.com/us/gpudownload/Pages/index.aspx

 

[KYLE199922]

Also tried a clean driver instal?
Sweep with one of these,
http://www.guru3d.com/files_details/display_driver_uninstaller_download.html
or
http://treexy.com/products/driver-fusion
and reinstall the latest drivers for your card/o.s.
http://support.amd.com/us/gpudownload/Pages/index.aspx

I will try it

 

[Vic 40]

Okay, let us know how that turns out.

 

[KYLE199922]

Okay, let us know how that turns out.

It did not change anything sady 🙁 i used your first link to uninstall everything and the last one to reninstall the newest catalyst driver. Do i need to go to msi to download my specific gpu driver or what should i do?

 

[Vic 40]

I was hoping that it was a softwarebug,but in this case is TopLuca probably right with the rma option.

 

[TopLuca]

Probably RMA is your best bet sir as previously stated.

 

[KYLE199922]

Have u overclocked it , Please provide more details like PC specs and temps.

We're not magicians here who can read through your thoughts , we need details to fix the issue

Probably RMA is your best bet sir as previously stated.

Im going to RMA it i already wrapped it up in and anti static bag and a ton of bubble wrap going to ship it. I hope they fix it, i also hope that it is just the gpu causing the problem not the mobo or psu.

 

[KYLE199922]

I was hoping that it was a softwarebug,but in this case is TopLuca probably right with the rma option.

Yep im going to RMA it i already got the RMA approved i just hope that it is JUST the gpu causing the problem and they can fix it or replace it.

 

[TopLuca]

Yeah hopefully it is 😉