R9 300 Series Driver/General Issues!

7GLuke

Reputable
Nov 5, 2015
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Hi guys!

My R9 390 is randomly black screening and crashing. The whole computer keeps running but my graphics card just stops pushing any information to the screen. Also, occasionally it will stutter and then completely freeze still.

I don't know why this is happening but any help would be much appreciated, I have had these issues since day one and I really need to get this sorted.
 
Hello try to enter at safe mode in your windows, and check if this happen too. Can be some hardware issue, but first you need to ensure that is not driver issue. Try uninstall all the drivers in safe mode, and install the last one on windows.
Then tell us if you have the same experience by the way what psu do you have and tell us more details of your pc as SO. It will help you with the problem.
 


I will try that if it crashes again. I have already uninstalled and reinstalled the drivers many times and even done a few fresh installs of Windows.

The rest of my specs are as follows: i5 4690k, 8GB Ram, Corsair CX850m PSU, MSI Z97 Gaming 5.

When I was looking around online I seen someone fixed a similar problem by raising the core voltage in MSI Afterburner to 10+ so I have given that a go as well.