Question R9 390 drivers crashing ?

[nismo2003]

i recently just bought a used XFX R9 390 GPU off of ebay. i was trying to install drivers off the amd website and when i was going through with it, my screen turned black and rebooted itself. i was able to see the splash logo screen and was able to go into bios but beyond that, it stays as a black screen instead of the Windows login? I tested the GPU, it works without any drivers installed but as soon as I install them it has that issue.

 

[Aeacus]

i tested the gpu works without any drivers installed but as soon as i install them it has that issue.

Then the GPU driver chip is bad. Essentially, entire GPU is toast.

Return the used GPU and buy brand new instead. Since with new, you get warranty + doesn't have to deal with someone else's junk.

 

[Gaidax]

You can try looking for community drivers. That card is no longer officially supported, but there are community drivers available if you look for it.

 

[triplex1]

i recently just bought this xfx r9 390 used off of ebay. i was trying to install drivers off the amd website and when i was going through with it, my screen turned black and rebooted itself. i was able to see the splash logo screen and was able to go into bios but beyond that, it stays as a black screen instead of the windows login? i tested the gpu works without any drivers installed but as soon as i install them it has that issue.

with my R9 380 and win11 working without problems
https://www.amd.com/en/support/down...5/radeon-r9-300-series/amd-radeon-r9-390.html

 

[artk2219]

You could also try reflashing the firmware, it could be it was used for mining and it's not running with stock firmware.

 

[Joseph_138]

R9 390 is horrible on power consumption, low on features, and performance. It was high end in it's day, but it's day is past. If you bought a used RX 5600 XT, you would have been better off.

 

[Pathogenex]

I ran with an XFX R9 390x for years. The first few weeks where awful, Constant screen tearing, flashing at high loads. I found a thread online that gave an old driver from when the card was first released that worked a charm and it never gave me any problems for the many years i ran it.

Sometimes newer drivers claim to be compatible but alot of the time it seems you are always safer running an older driver that was thoroughly tested before the "next gen" of GPUs left the old development in the dirt.

Without full PC specs it will be hard to help you with your problems. If you can get into windows upload a photo of each panel in CPU-Z and post them here so people can help.

Check inside the BIOS settings and see what is connected to PCIEx16 ports. Can you see the GPU named there? Are there any special settings your Motherboard might be set to? Did you reset your BIOS to factory defaults after the driver install?


Just a few days ago i upgraded from this card and i myself am having teething problems with my new card.
What i might suggest is if possible, check your monitors settings (Using the buttons on the monitor itself) try setting lower Hz values if it lets you or changing the aspect ratio of the monitor.
The reason for this is sometimes AMD gpus seem to guess monitor values instead of just reading the data they get and also it is important to make sure you only have ONE monitor connected to your PC.

With my new card Radeon RX 6750 XT i found that because i had two monitor of different frequencies in windows (Right click on desktop "Display Setting" / Advanced settings) my GPU was ignoring windows settings on Hz rates and just throwing out whatever Hz it liked to each monitor which meant my primary monitor was trying to run at 144Hz but was being restricted to 60Hz by AMD drivers making the first screen unusable.

I hope this is somewhat useful to you.