Radeon R9 270X won't power on

[wfaust]

Hello - I am having problems with a new desktop computer (my first build) that I believe to be related to the video card, an AMD Radeon R9 270X. All the parts in the computer are new; the motherboard is a 970A-D3P, the power supply is 520W, the processor is AMD 6300FX, I have one stick with 8 GB RAM. All parts in the computer except the video card appear to be operating when I turn on the computer - the motherboard beeps, the cpu fan turns on, the case starts up, etc. The monitor, which is also new, gives me an error message saying that it is receiving no signal from the video card. Everything appears to be plugged in properly, and I have made repeated efforts to ensure that all power cords are connected properly, that the cord from the monitor to the video card is connected properly, etc. The reason I believe that the problem lies with the graphics card is that it shows no signs of starting up - its fans don't start, for example. What are the next steps I should take to figure out what this problem is and to resolve it?

Thanks!

 

[Suztera]

Did you plug in the 6+2 PCIE and the 6 pin PCIE into the R9 270X?
Also what power supply you you have? Brand and model?
This is what they look like:
6+2 pin: http://www.playtool.com/pages/psuconnectors/connectors.html#pciexpress6plus2
6 pin: http://www.playtool.com/pages/psuconnectors/connectors.html#pciexpress

 

[wfaust]

Both of the PCIE cords appear to be firmly plugged into the R9 270X, using only 6 pins on the 6+2 PCIE (there does not appear to be a slot for the other two pins). The power supply I am using is a Seasonic S12II "Bronze" 520W.

 

[Suztera]

Which R9 270X did you get?
The power supply should be enough.
If the fans on the gpu doesn't spin when turned on, it is either not getting the power or is faulty.

 

[wfaust]

One thing I noticed that I think I should note - when I turn off the power to my computer, the fans on the graphics card move back slightly. So they may be getting power, but I'm not sure why the fans wouldn't turn on when the machine turns on if that is the case.

 

[wfaust]

Here's the model name from the label: GV-R927XOC-2GD AMD Radeon R9 270X/REV 1.0 2048 MB GDDR5/256 bit/PCI-E 3.0 Dual-Link DVI-I/DVI-D/HDMI DisplayPort

 

[Suztera]

Can you test the gpu with a different pc? Can you also test with a different power supply?
You might have faulty gpu or the power supply might be faulty.
I suspect the gpu since you made you you plug in all the power connectors for the gpu.