Question Radeon RX 560 driver keeps causing a black screen ?

[DevanDrake99]

I've been having problems with my GPU driver for a very long time, and I still can't figure out how to fix it. Whenever my PC was idling, the screen freezes for 20 seconds and it blacks out. It happens in three different ways:
-Screen blacks out and stays like that until I hard reset my PC by pressing the power button.
-Screen freezes, then the system reboots.
-Screen blacks out as usual, but restores back to normal and switches into safe mode.

I used DDU to uninstall the driver and reinstalled the driver, but nothing helped.

If I want to use the PC, I have to run my PC under the Microsoft Basic Display Adapter.

I used TechPowerUp GPU-Z, and checked the log. I noticed that while the PC was idling. The last few seconds, the voltages reached to max and the temperature increases until the screen blacks out.

How do I prevent the GPU driver from blacking out whenever I'm idling?

Specs
MBD: Gigabyte B450M DS3H Micro-ATX
CPU: Ryzen 5 3600
RAM: 8GB
GPU: XFX AMD Radeon RX 560 2GB
PSU: Channel Well Technology GPT500S-A 500W
OS: Windows 11 Pro

 

[Lutfij]

Happy New Year!

PSU: Channel Well Technology GPT500S-A 500W
How old is the PSU?

MBD: Gigabyte B450M DS3H Micro-ATX
BIOS version for your motherboard?

If I want to use the PC, I have to run my PC under the Microsoft Basic Display Adapter.
Looks like your GPU might very well be saying goodbye. Have you tried working with another reliably built 550W PSU, sourced(borrowed, not ought) from a friend or neighbor?

Have you tried using DDU in Safe Mode to remove all GPU drivers(intel, Nvidia and AMD) to later install the latest GPU driver in an elevated command, i.e, Right click installer>Run as Administrator?

For 2024, you're low on system memory, you should be on at least 16GB's of it. For your Ryzen platform a DDR4-3200/3600MHz dual channel would squeeze out more performance from said platform.

 

[rolli59]

Everything points to the GPU being broken. Only works in 2d (basic driver)

 

[DevanDrake99]

Happy New Year!

PSU: Channel Well Technology GPT500S-A 500W
How old is the PSU?

MBD: Gigabyte B450M DS3H Micro-ATX
BIOS version for your motherboard?

If I want to use the PC, I have to run my PC under the Microsoft Basic Display Adapter.
Looks like your GPU might very well be saying goodbye. Have you tried working with another reliably built 550W PSU, sourced(borrowed, not ought) from a friend or neighbor?

Have you tried using DDU in Safe Mode to remove all GPU drivers(intel, Nvidia and AMD) to later install the latest GPU driver in an elevated command, i.e, Right click installer>Run as Administrator?

For 2024, you're low on system memory, you should be on at least 16GB's of it. For your Ryzen platform a DDR4-3200/3600MHz dual channel would squeeze out more performance from said platform.

PSU was made in 2018. I'm running BIOS version F65 dating from 02/15/2024. I have another 8GB RAM stick in my drawer, but I'm not using it at this time. Even then, it would still black out when I'm running 16GB of memory. The RAM is running at the clock speeds of 2133MHz. The sticks are capable of clocking speeds at 3200MHz. I already used DDU in safe mode, nothing helped.