- Dec 25, 2013
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Asking on the behalf of a friend.
My friends system keeps stuttering and then crashing on only Overwatch and Rainbow 6 Seige games. From what I can tell all other games seem to be working without fault.
It almost seems random but inevitable when playing either of those games, it can be within 1 minute to half an hour after booting up and playing the game. The game will stutter for a second and then around 10 seconds later the game will crash without fail, every time.
The specs for the system are:
CPU: I7-7700k
GPU: Asus 1070Ti Cerberus
MoBo: B250m-plus
Ram: Corsair ddr4 2400mhz
Storage: M.2 Samsung 970 EVO PLUS 250gb
SSD Samsung 860 EVO 500gb
Seagate BarraCuda ST2000DM008 2TB
PSU: Corsair TX750M
Fixes attempted by him:
-Checking if windows is updated
-Checking for overheating (temp on both my gpu and cpu dont exceed 65 during gameplay)
-Checking for windows updates
-Making sure my gpu drivers are up to date
-Using a DDU to uninstall and reinstall my drivers
-Reinstalling windows with keeping information
-Reinstalling windows without keeping information
-Deleted Razer Synapse as well as Logitech gaming softares (Reinstalled now since no effect)
-Used memtest86 (came back clean)
-Tested both my ram sticks individually to make 100% sure none were faulty (Still crashed regardless)
-Verified integrity of game files via steam
-Turned off all background startups and relaunched my pc (no effect, all back on)
-Uninstalled and reinstalled the game multiple times
-Uninstalled and reinstalled uplay multiple times
-checked All PC parts for damage
-Allowed ports for uplay and r6
-Flushed DNS
-Disabled firewall
-Refreshed uplay proxy list
-Disabled all startup services and applications
-Reinstalled all c++ files on my pc
-New windows user in admin mode
Still unfortunately the issue continues, any help or ideas is greatly appreciated. He is using the Steam version of R6 Seige, I have let him borrow my account which is the Uplay versionto see if it is Steam causing the issues. Personally I think it could be a hardware issue however after making him check the CPU pins and all parts of his system everything visible seems to be in good condition.
Thanks for reading.
My friends system keeps stuttering and then crashing on only Overwatch and Rainbow 6 Seige games. From what I can tell all other games seem to be working without fault.
It almost seems random but inevitable when playing either of those games, it can be within 1 minute to half an hour after booting up and playing the game. The game will stutter for a second and then around 10 seconds later the game will crash without fail, every time.
The specs for the system are:
CPU: I7-7700k
GPU: Asus 1070Ti Cerberus
MoBo: B250m-plus
Ram: Corsair ddr4 2400mhz
Storage: M.2 Samsung 970 EVO PLUS 250gb
SSD Samsung 860 EVO 500gb
Seagate BarraCuda ST2000DM008 2TB
PSU: Corsair TX750M
Fixes attempted by him:
-Checking if windows is updated
-Checking for overheating (temp on both my gpu and cpu dont exceed 65 during gameplay)
-Checking for windows updates
-Making sure my gpu drivers are up to date
-Using a DDU to uninstall and reinstall my drivers
-Reinstalling windows with keeping information
-Reinstalling windows without keeping information
-Deleted Razer Synapse as well as Logitech gaming softares (Reinstalled now since no effect)
-Used memtest86 (came back clean)
-Tested both my ram sticks individually to make 100% sure none were faulty (Still crashed regardless)
-Verified integrity of game files via steam
-Turned off all background startups and relaunched my pc (no effect, all back on)
-Uninstalled and reinstalled the game multiple times
-Uninstalled and reinstalled uplay multiple times
-checked All PC parts for damage
-Allowed ports for uplay and r6
-Flushed DNS
-Disabled firewall
-Refreshed uplay proxy list
-Disabled all startup services and applications
-Reinstalled all c++ files on my pc
-New windows user in admin mode
Still unfortunately the issue continues, any help or ideas is greatly appreciated. He is using the Steam version of R6 Seige, I have let him borrow my account which is the Uplay versionto see if it is Steam causing the issues. Personally I think it could be a hardware issue however after making him check the CPU pins and all parts of his system everything visible seems to be in good condition.
Thanks for reading.
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