[SOLVED] RAM 3600Mhz with AMD Ryzen 7 5800x

[Sego_55]

Hi i have a Asus ROG STRIX B550-F GAMING (WI-FI) MB updated to lastest Bios version and a AMD Ryzen 7 5800X and Memory
G.Skill Trident Z RGB DIMM Kit 32GB, DDR4-3600, CL16 1.35V.
every time i try to use xmp profile 1 the PC will restart and does not open for while with series of Restart operations then gives me the message in the Video and i cannot use my memory on its rated Freq. 3600
so do you have any idea what to do
video of what is happening

View: https://youtu.be/PxzUt9bmMWo

 

[stefanos50]

Hi i have a Asus ROG STRIX B550-F GAMING (WI-FI) MB updated to lastest Bios version and a AMD Ryzen 7 5800X and Memory
G.Skill Trident Z RGB DIMM Kit 32GB, DDR4-3600, CL16 1.35V.
every time i try to use xmp profile 1 the PC will restart and does not open for while with series of Restart operations then gives me the message in the Video and i cannot use my memory on its rated Freq. 3600
so do you have any idea what to do
video of what is happening

View: https://youtu.be/PxzUt9bmMWo

In which slots out of the 4 are the RAM dimms installed? The video quality is really low (240p) so i cant tell.

 

[Sego_55]

okay Bro
1080p video here
can't overclock g skill trident z neo to 3600 mhz on an asus motherboard with a 5800x ryzen cpu - YouTube
i think in slot 1 and 3

 

[sizzling]

okay Bro
1080p video here
can't overclock g skill trident z neo to 3600 mhz on an asus motherboard with a 5800x ryzen cpu - YouTube
i think in slot 1 and 3

At 57 seconds I can see it says the RAM is in A1 & B1. On page 1-5 of the English instructions it says when using 2 dimms it should be A2 & B2. Try moving the RAM.

 

[Sego_55]

oh so i should but it in 2 and 4 instead i will try

 

[Sego_55]

it worked thanks bro
i feel like so stupid right now LOL 😆

 

[stefanos50]

ASROCK / ASUS motherboards usually have problems if you install the RAM at A1/B1 slots thats why you should always read the motherboard manual for the recommended RAM configuration.

 

[sizzling]

it worked thanks bro
i feel like so stupid right now LOL 😆

It’s a very common mistake when you haven’t come across it before. I’ve made worse mistakes 🤣

 

[andyrp2001]

Thank you!!! Thank you!!!!!! For months I've tried to get my DDR4 3600 to run at 3600 with my Ryzen 7 and ASUS ROG Crosshair VIII motherboard, all without luck and having to resort to 3200. Not once did I think I might have populated the wrong memory slots but saw this post today and thought I'd best check to be sure and hey presto moved from the A1 / B1 to A2 / B2 lots, selected XMP in BIOS and booted no problem at 3600. Thanks you!!!!!!!!!!!!!!!!!!!!