I'm experiencing a stability issue with my build. I believe it has to do with the RAM compatibility with my motherboard. I hope there are a few hardware experts willing to read and respond. I would appreciate it.
Once every 2 to 3 days I am getting a WHEA blue screen hardware error. Most of the time, the code is 0x124 but I have seen a few other memory related errors too. The event viewer occasionally shows a WHEA logger error (hardware error reported by processor core, cache hierarchy).
The error usually occurs when the machine is idle (but not always).
Here are the important facts:
-Machine is a few months old, brand new build
-It has been doing it since the start
-I have replaced the CPU and the issue is still the same
-I have replaced the PSU and the issue is still the same
-RAM passed an 8 hour stress test
-CPU (old one and new one) both passed prime95 and Intel's diagnostic test
-GPU passes furmark test + works great in games
-ALL drivers, chipset driver, and BIOS are up to date
-There are NO overclocks applied on the system
-I have tried using the XMP for supposedly improved memory stability, but the result was the same and I reverted the XMP to off
-I have tried running the RAM at speeds 2166, 2666, and 3200. All yield the same result with no observable difference.
CPU
Intel i9-9900k
MB
MSI MEG Z390 ACE
RAM
Corsair CMW32GX4M2C3200C16
I am using 2 kits. Each kit contains 2 DIMMs of 16gb each, for a total of 64gb.
According to the motherboard manufacturer's website
https://www.msi.com/Motherboard/support/MEG-Z390-ACE#support-mem-3
My specific RAM is not supported by the motherboard. If you do a control-f for "CMW" you will see that there are 6 similar results, but not my exact model number.
I did not notice this when I gathered the parts for this build, unfortunately for me.
My question going forward.........
What does this mean for me? Do I need to get entirely new RAM if I want any chance of system stability?
Is there a hardware reason for why my RAM is not supported by the motherboard, even though very similar models in the same class are supported?
Can I configure my RAM in any way to achieve compatibility with the motherboard?
Thank you for reading.
Once every 2 to 3 days I am getting a WHEA blue screen hardware error. Most of the time, the code is 0x124 but I have seen a few other memory related errors too. The event viewer occasionally shows a WHEA logger error (hardware error reported by processor core, cache hierarchy).
The error usually occurs when the machine is idle (but not always).
Here are the important facts:
-Machine is a few months old, brand new build
-It has been doing it since the start
-I have replaced the CPU and the issue is still the same
-I have replaced the PSU and the issue is still the same
-RAM passed an 8 hour stress test
-CPU (old one and new one) both passed prime95 and Intel's diagnostic test
-GPU passes furmark test + works great in games
-ALL drivers, chipset driver, and BIOS are up to date
-There are NO overclocks applied on the system
-I have tried using the XMP for supposedly improved memory stability, but the result was the same and I reverted the XMP to off
-I have tried running the RAM at speeds 2166, 2666, and 3200. All yield the same result with no observable difference.
CPU
Intel i9-9900k
MB
MSI MEG Z390 ACE
RAM
Corsair CMW32GX4M2C3200C16
I am using 2 kits. Each kit contains 2 DIMMs of 16gb each, for a total of 64gb.
According to the motherboard manufacturer's website
https://www.msi.com/Motherboard/support/MEG-Z390-ACE#support-mem-3
My specific RAM is not supported by the motherboard. If you do a control-f for "CMW" you will see that there are 6 similar results, but not my exact model number.
I did not notice this when I gathered the parts for this build, unfortunately for me.
My question going forward.........
What does this mean for me? Do I need to get entirely new RAM if I want any chance of system stability?
Is there a hardware reason for why my RAM is not supported by the motherboard, even though very similar models in the same class are supported?
Can I configure my RAM in any way to achieve compatibility with the motherboard?
Thank you for reading.