[SOLVED] Random Explorer Restarts ?

ChrisAB

Distinguished
Mar 17, 2017
99
12
18,545
I have a problem which first started with windows 10 and has now started on windows 11 on the same system.

I will be using the PC and all of a sudden my mouse pointer will stutter and explorer will just randomly restart itself. I don't think its hardware related i think its software related.

What's the best way of finding out what the cause of the crash is and what am i looking for?

Thanks.
 
Solution
try running ddu in safe mode and reinstall gpu drivers?

see if this helps:
right click start
choose windows terminal (admin)
if it doesn't open as powershell, choose the down arrow next to the + in top row off app and choose powershell
type SFC /scannow and press enter

once its completed, copy/paste this command into same window:

Repair-WindowsImage -Online -RestoreHealth
and press enter


SFC fixes system files, second command cleans image files, re run SFC if it failed to fix all files and restart PC
try running ddu in safe mode and reinstall gpu drivers?

see if this helps:
right click start
choose windows terminal (admin)
if it doesn't open as powershell, choose the down arrow next to the + in top row off app and choose powershell
type SFC /scannow and press enter

once its completed, copy/paste this command into same window:

Repair-WindowsImage -Online -RestoreHealth
and press enter


SFC fixes system files, second command cleans image files, re run SFC if it failed to fix all files and restart PC
 
Solution