[SOLVED] Random freeze and buzzing sound when gaming or when idle

[jyledee]

MOBO: MSI H310M PRO VH PLUS
CPU: Intel i3 9100F
GPU: MSI RX570 8GB
RAM: Ramsta 16GB 2666mhz
HDD: Barracuda 1TB
SSD: Ramsta 240GB
PSU: DeepCool DE600 V2

Event 41, Kernel Power

- System

- Provider

[ Name] Microsoft-Windows-Kernel-Power
[ Guid] {331c3b3a-2005-44c2-ac5e-77220c37d6b4}

EventID 41

Version 8

Level 1

Task 63

Opcode 0

Keywords 0x8000400000000002

- TimeCreated

[ SystemTime] 2020-08-11T06:43:09.0770352Z

EventRecordID 4177

Correlation

- Execution

[ ProcessID] 4
[ ThreadID] 8

Channel System

Computer DESKTOP-5338GLI

- Security

[ UserID] S-1-5-18


- EventData

BugcheckCode 0
BugcheckParameter1 0x0
BugcheckParameter2 0x0
BugcheckParameter3 0x0
BugcheckParameter4 0x0
SleepInProgress 0
PowerButtonTimestamp 0
BootAppStatus 0
Checkpoint 0
ConnectedStandbyInProgress false
SystemSleepTransitionsToOn 0
CsEntryScenarioInstanceId 0
BugcheckInfoFromEFI false
CheckpointStatus 0
CsEntryScenarioInstanceIdV2 0
LongPowerButtonPressDetected false

 

[Lutfij]

Welcome to the forums, newcomer!

Make and model of the PSU and it's age? Can you check and see what your BIOS version is, currently? In this opportunity, see if you're having issues remaining in BIOS without a reboot.

 

[jyledee]

Welcome to the forums, newcomer!

Make and model of the PSU and it's age? Can you check and see what your BIOS version is, currently? In this opportunity, see if you're having issues remaining in BIOS without a reboot.

The model of my PSU is DeepCool DE600 V2. All my parts are 2 weeks old. How can I check those issues in BIOS. I just recently updated my BIOS and still encountered this issue.

 

[John Chesterfield]

The model of my PSU is DeepCool DE600 V2. All my parts are 2 weeks old. How can I check those issues in BIOS. I just recently updated my BIOS and still encountered this issue.

Effectively only a 408w power supply, do you have another one to test? I'd not trust it as Deepcool are known for poor quality power supplies and they've clearly lied with this one claiming 600W.

Where it matters, i.e. the 12v rail, this unit only delivers 408 watts.

 

[jyledee]

Effectively only a 408w power supply, do you have another one to test? I'd not trust it as Deepcool are known for poor quality power supplies and they've clearly lied with this one claiming 600W.

Where it matters, i.e. the 12v rail, this unit only delivers 408 watts.

The power supply is rated at 450W and its peak is 600W. I’m not sure if it is really a 600W power supply but are there any power supplies that I can use for my build. What brand can you recommend for power supplies?

 

[John Chesterfield]

The power supply is rated at 450W and its peak is 600W. I’m not sure if it is really a 600W power supply but are there any power supplies that I can use for my build. What brand can you recommend for power supplies?

Exactly, any manufacturer who quotes 'peak' is lying. You need to look for 'continuous'. So if it's rated at 450w, that 12v is nearer to 300w.

I'd always go for Corsair (except for CV series and CX green label series) or Seasonic (except for SIII series, they're not made by Seasonic, or older SII / MII Evo 520w or 620w units). Just my personal preference.

 

[John Chesterfield]

You could borrow one to test, but I'd just not bother with the Deepcool and get something of quality either way.

 

[jyledee]

You could borrow one to test, but I'd just not bother with the Deepcool and get something of quality either way.

I am about to get a Seasonic 850W 80+Gold Full Modular, any thoughts on this power supply?

 

[John Chesterfield]

I am about to get a Seasonic 850W 80+Gold Full Modular, any thoughts on this power supply?

You should be good with that, it'll be a decent unit.

 

[jyledee]

You should be good with that, it'll be a decent unit.

I just bought it and still it happened again. The power supply was not cheap at all and yet I still encountered this problem.

 

[jyledee]

-

System

- Provider [ Name] Microsoft-Windows-Kernel-Power [ Guid] {331c3b3a-2005-44c2-ac5e-77220c37d6b4}

EventID 41

Version 8

Level 1

Task 63

Opcode 0

Keywords 0x8000400000000002

- TimeCreated [ SystemTime] 2020-08-17T03:03:00.6683603Z

EventRecordID 5083

Correlation

- Execution [ ProcessID] 4 [ ThreadID] 8

Channel System

Computer DESKTOP-5338GLI

- Security [ UserID] S-1-5-18

-

EventData

BugcheckCode

0

BugcheckParameter1

0x0

BugcheckParameter2

0x0

BugcheckParameter3

0x0

BugcheckParameter4

0x0

SleepInProgress

0

PowerButtonTimestamp

0

BootAppStatus

0

Checkpoint

0

ConnectedStandbyInProgress

false

SystemSleepTransitionsToOn

0

CsEntryScenarioInstanceId

0

BugcheckInfoFromEFI

false

CheckpointStatus

0

CsEntryScenarioInstanceIdV2

0

LongPowerButtonPressDetected

false

 

[John Chesterfield]

I just bought it and still it happened again. The power supply was not cheap at all and yet I still encountered this problem.

I was recommending that you borrow a power supply, but buying one was never a bad idea given that your original one was dumpster fire material. Have you run any memory tests?

 

[jyledee]

I was recommending that you borrow a power supply, but buying one was never a bad idea given that your original one was dumpster fire material. Have you run any memory tests?

A technician told me to get a new power supply and it could be a reason why i get this error. My old power supply is not enough to deliver power to my pc so i had to change it anyway.

 

[John Chesterfield]

Good, and the technician was right. But have you tested the memory yet?

 

[jyledee]

Good, and the technician was right. But have you tested the memory yet?

I did but it didn't find any errors. The error happened 4 or 5 times in just a day.

 

[John Chesterfield]

What about Event Viewer? Anything in there after it's happened?

 

[jyledee]

What about Event Viewer? Anything in there after it's happened?

Not really sure if there is any difference but I can show you the event.

-

System

- Provider [ Name] Microsoft-Windows-Kernel-Power [ Guid] {331c3b3a-2005-44c2-ac5e-77220c37d6b4}

EventID 41

Version 8

Level 1

Task 63

Opcode 0

Keywords 0x8000400000000002

- TimeCreated [ SystemTime] 2020-08-17T14:54:38.3957093Z

EventRecordID 7611

Correlation

- Execution [ ProcessID] 4 [ ThreadID] 8

Channel System

Computer DESKTOP-5338GLI

- Security [ UserID] S-1-5-18

-

EventData

BugcheckCode

234

BugcheckParameter1

0xffffa80dd5eaf100

BugcheckParameter2

0x0

BugcheckParameter3

0x0

BugcheckParameter4

0x0

SleepInProgress

0

PowerButtonTimestamp

0

BootAppStatus

0

Checkpoint

0

ConnectedStandbyInProgress

false

SystemSleepTransitionsToOn

0

CsEntryScenarioInstanceId

0

BugcheckInfoFromEFI

true

CheckpointStatus

0

CsEntryScenarioInstanceIdV2

0

LongPowerButtonPressDetected

false

 

[John Chesterfield]

Two things, do you have antivirus installed? If so, try disabling it for the purpose of troubleshooting. Secondly, is fast startup enabled? If so, disable it.

 

[jyledee]

Two things, do you have antivirus installed? If so, try disabling it for the purpose of troubleshooting. Secondly, is fast startup enabled? If so, disable it.

I do not use any antivirus because I trust windows defender. All my drivers are up to date and I also tried reinstalling my windows 10 pro. Right now I am using the bios version according to my cpu model which is not the latest update of my bios although I have updated my bios before and still encountered this error and now I am waiting if this problem will repeat itself.

 

[John Chesterfield]

Fast startup?

 

[jyledee]

Fast startup?

I also turned that off and still encounter the issue.

 

[John Chesterfield]

Sounds like a piece of software or a driver is causing this, have you refreshed or reinstalled Windows? At this point, I'd do that to rule out your hardware, although it would be helpful for you to list all the steps you have taken so far as that isn't clear from everything you've said above.

 

[jyledee]

Sounds like a piece of software or a driver is causing this, have you refreshed or reinstalled Windows? At this point, I'd do that to rule out your hardware, although it would be helpful for you to list all the steps you have taken so far as that isn't clear from everything you've said above.

I reinstalled windows once, did a ram test, reinstall drivers and still this issue is not fixed yet. I also reinstalled the parts in my pc.

 

[jyledee]

Sounds like a piece of software or a driver is causing this, have you refreshed or reinstalled Windows? At this point, I'd do that to rule out your hardware, although it would be helpful for you to list all the steps you have taken so far as that isn't clear from everything you've said above.

I'll hard reset my pc to make sure everything will be new as hell and I will inform you. I appreciate all your replies and I hope this error will be fixed since I am having a online class this pandemic.

 

[RodroX]

I'll hard reset my pc to make sure everything will be new as hell and I will inform you. I appreciate all your replies and I hope this error will be fixed since I am having a online class this pandemic.

I would really try a diferent GPU driver than the one you used last time, perhaps a previuos one.

I dont know if you did this already, but try some of the drivers from AMD web page instead: https://www.amd.com/en/support/graphics/radeon-500-series/radeon-rx-500-series/radeon-rx-570

And you can use DDU (https://www.guru3d.com/files-details/display-driver-uninstaller-download.html) to mnake sure the old GPU drivers are uninstalled from the system.


When installing Windows, I always go with the chipset drivers first, restart the system, and then the gpu drivers.