Hello,
I have read many articles on here over the years and this is my first time asking question. From reading I can see a few people have this same problem but that it can be caused by many different things. Given that, I will ask my question afresh and hopefully find an answer to my problem in a systematic way. I am a little desperate at the moment.
Ok, my computer has been randomly restarting for the last three months, or so. At first is was every few weeks, then once a week, then twice a week and now, it can be a few times a day.
I have tested the hard drive with Windows and with a program Crystal Disk. So I think it is not that? I have ran the Tron computer cleaner program and it returned no problems, (I can post a screen saver of this) but I did get a message warning saying, "SIVX32.exe - Bad Image... not designed to run on Windows or it contains an error"... etc. (I can post a screen saver of this also)
I have deleted a few Windows updates around the time it started but I'm not sure how many or if should I delete them all from now until the time it started? (I can post a screen saver of the update I have deleted).
I've ran command prompts "Scannow", "checkhealth", etc... all say things are good.
I've changed a few Windows setting like "Turn off Auto restart", etc... from the standard "Googled" answers you find.
I would be very grateful if someone with computer knowledge, (which I am not) can assist me/point me in the right direction so that I can find out for sure if this is software or hardware... or both?
Many thank.
I have read many articles on here over the years and this is my first time asking question. From reading I can see a few people have this same problem but that it can be caused by many different things. Given that, I will ask my question afresh and hopefully find an answer to my problem in a systematic way. I am a little desperate at the moment.
Ok, my computer has been randomly restarting for the last three months, or so. At first is was every few weeks, then once a week, then twice a week and now, it can be a few times a day.
I have tested the hard drive with Windows and with a program Crystal Disk. So I think it is not that? I have ran the Tron computer cleaner program and it returned no problems, (I can post a screen saver of this) but I did get a message warning saying, "SIVX32.exe - Bad Image... not designed to run on Windows or it contains an error"... etc. (I can post a screen saver of this also)
I have deleted a few Windows updates around the time it started but I'm not sure how many or if should I delete them all from now until the time it started? (I can post a screen saver of the update I have deleted).
I've ran command prompts "Scannow", "checkhealth", etc... all say things are good.
I've changed a few Windows setting like "Turn off Auto restart", etc... from the standard "Googled" answers you find.
I would be very grateful if someone with computer knowledge, (which I am not) can assist me/point me in the right direction so that I can find out for sure if this is software or hardware... or both?
Many thank.