Question Random restarts during idle

[Legolas_grnlf]

Hello guys, I've been getting some weird restarts and non-responsive scenarios during the last few days. Only happens when the PC is not under high load - monitor goes black, it says No Display and either stays like that until I do a hard restart or restarts itself. Machine has been stable for the past 5 years, no issues whatsoever and suddenly this happens. I've tried all I can think of without disassembling everything - update BIOS, DDU and fresh install of Nvidia drivers, checking all the cables, temps are absolutely fine, everything is seated properly... Honestly I am at a loss.

Specs:
CPU: i7 11700k
GPU: ASUS TUF RTX 3070
MOBO: ASUS ROG STRIX Z-590
RAM: G-Skill Trident Z RGB 4x8GB 3200 Mt/s
PSU: bequiet! Straight Power 11 850W

 

[Linkedchainz]

What is the Reliability History report showing? problem for awhile?
Event Viewer could help you breakdown to see if its due to a bugcheck (and it would give you a error code)

 

[Misgar]

PSU: bequiet! Straight Power 11 850W

It's a Platinum rated PSU with a 5-year warranty and I wouldn't have expected it to fail yet, but stranger things have happened. Do you have another PSU you can try?

Only happens when the PC is not under high load

I had problems running an RTX 3060 at full power (170W) during long video renders with Topaz Video AI in 2022. The software was flaky at the time, but I fixed it by running MSI Afterburner and reducing the GPU max power to 95%. A few months later Topaz fixed the bug and I disabled Afterburner.

RAM: G-Skill Trident Z RGB 4x8GB 3200 Mt/s

I see you're running 4 DIMMs, which can sometimes be less stable than just 2 DIMMs. The i7 11700k is rated at DDR4-3200, but you might try reducing XMP to 3000MT/s if you're currently running 3200MT/s. Four DIMMs place more load on the CPU's IMC (Integrated Memory Controllers) and can lead to instability when XMP is enabled. I also advise running MemTest86. Any errors, discard the faulty DIMM.
https://www.memtest86.com/

CPU: i7 11700k

If you're manually overvolting the CPU, try disabling this setting in the BIOS. After 5 years, subtle electromigration effects might be creeping in.

 

[Legolas_grnlf]

What is the Reliability History report showing? problem for awhile?
Event Viewer could help you breakdown to see if its due to a bugcheck (and it would give you a error code)

It did it again a few minutes ago - screen went black when I stepped away from the PC for just a second, it stayed like that for 1 minute and then rebooted itself. I see a couple of errors in the Event Viewer more notably:

- "The computer has rebooted from a bugcheck. The bugcheck was: 0x00000116 (0xffffd7048c0ee010, 0xfffff80493650790, 0xffffffffc000009a, 0x0000000000000004). A dump was saved in: C:\WINDOWS\Minidump\022525-11765-01.dmp. Report Id: d6a44081-0bdf-4f6a-9c64-5e4e8bc39209. "

- "The description for Event ID 153 from source nvlddmkm cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer."

Thank you for the replies guys. Please tell me if something stands out to you from this info. I can also upload a dump file.

 

[Ralston18]

Try running the built in Windows troubleshooters. The troubleshooters may find and fix something.

Run "dism" and "sfc /scannow" to further find and fix corrupted or buggy files.

https://www.windowscentral.com/how-use-dism-command-line-utility-repair-windows-10-image

https://www.lifewire.com/how-to-use-sfc-scannow-to-repair-windows-system-files-2626161

Check Update History for any failed or problem updates.