[SOLVED] Random restarts - OCCT output during stress test

Aug 15, 2020
9
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Hi all,

I've been having my gaming PC restart randomly (most often during a video game, e.g. at 30 min-3 hours in, or it could also happen randomly like when I was watching a streaming video) since about a week and a half ago...

I've done an overnight RAM test, and CPU/GPU tests for several hours. All come back fine. The only test that seems to cause the restart that I experience in games happens in the OCCT Power test, so I'm guessing I have a power issue. Current model is the Corsair TX750M.

Looking at the voltage I don't see anything crazy (unless you do), but is my Wattage (2nd screenshot) varying from below 20W to above 80W normal and part of the stress test, or is that an indication that I need a new PSU? Thanks in advance! ! Really scratching my head on this one otherwise - nothing helpful in Windows Event viewer, etc.

p7dbf6.jpg
WOVIMm.jpg
 
Last edited:
Aug 15, 2020
9
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I read your message and have been running one of the CPU tests within OCCT for about 20 minutes, and things are looking pretty similar to the PSU test. Is there anything that would help you determine if that is indeed the case? I'm guessing you'd be leaning towards thinking this is a problem with the motherboard based on that right?
 
Aug 15, 2020
9
0
10
Don't think OCCT is reporting well, above 15V on the +12 rail isn't right. Try Hwinfo,

Here's what I got after a few minutes of logging HWINFO and running OCCT CPU test at the same time.

DateTimeCore 0 VID [V]Core 1 VID [V]Core 2 VID [V]Core 3 VID [V]Total CPU Usage [%]CPU (Tctl) [°C]CPU Package (TSI) [°C]Core Voltage [V]NB Voltage [V]Core Current [A]NB Current [A]Core Power [W]NB Power [W]CPU Total Power [W]
16.8.2020
28:28.1​
1.438​
1.438​
1.438​
1.438​
18.5​
51.6​
100.6​
1.413​
1.2​
18.235​
5.412​
25.757​
6.494​
32.251​
16.8.2020
28:30.3​
1.163​
1.438​
1.438​
1.438​
16.9​
48.3​
97.3​
1.388​
1.188​
37.059​
6.353​
51.419​
7.544​
58.963​
16.8.2020
28:32.5​
1.438​
1.438​
1.438​
1.438​
20.7​
44.8​
93.8​
1.388​
1.2​
26.471​
5.412​
36.728​
6.494​
43.222​
16.8.2020
28:34.7​
1.438​
1.438​
1.438​
1.438​
25.1​
42​
91​
1.388​
1.2​
37.059​
5.412​
51.419​
6.494​
57.913​
16.8.2020
28:37.0​
1.438​
1.438​
1.438​
1.438​
78.8​
53.4​
102.4​
1.381​
1.2​
41.765​
5.412​
57.687​
6.494​
64.182​
16.8.2020
28:39.2​
1.438​
1.438​
1.438​
1.438​
100​
54.8​
103.8​
1.381​
1.2​
37.059​
5.647​
51.188​
6.776​
57.964​
16.8.2020
28:41.4​
1.438​
1.438​
1.438​
1.438​
100​
55.6​
104.6​
1.388​
1.2​
41.176​
5.647​
57.132​
6.776​
63.909​
16.8.2020
28:43.7​
1.438​
1.438​
1.438​
1.438​
100​
56.4​
105.4​
1.369​
1.188​
46.471​
7.059​
63.607​
8.382​
71.989​
16.8.2020
28:45.9​
1.438​
1.438​
1.438​
1.438​
100​
56.6​
105.6​
1.375​
1.2​
41.765​
5.647​
57.426​
6.776​
64.203​
16.8.2020
28:48.1​
1.438​
1.438​
1.438​
1.438​
100​
58.8​
107.8​
1.375​
1.2​
46.471​
5.647​
63.897​
6.776​
70.674​
16.8.2020
28:50.3​
1.438​
1.438​
1.438​
1.438​
100​
60.4​
109.4​
1.375​
1.2​
41.765​
5.647​
57.426​
6.776​
64.203​
16.8.2020
28:52.5​
1.438​
1.438​
1.438​
1.438​
100​
60.3​
109.3​
1.35​
1.2​
56.471​
6.588​
76.235​
7.906​
84.141​
16.8.2020
28:54.7​
1.438​
1.438​
1.438​
1.438​
100​
61.4​
110.4​
1.35​
1.2​
56.471​
5.882​
76.235​
7.059​
83.294​
16.8.2020
28:57.0​
1.438​
1.438​
1.438​
1.438​
100​
62.3​
111.3​
1.369​
1.2​
46.471​
6.588​
63.607​
7.906​
71.512​
16.8.2020
28:59.2​
1.438​
1.438​
1.438​
1.438​
100​
63.4​
112.4​
1.35​
1.2​
56.471​
6.588​
76.235​
7.906​
84.141​
16.8.2020
29:01.4​
1.438​
1.438​
1.438​
1.438​
100​
63​
112​
1.363​
1.2​
47.647​
6.353​
64.919​
7.624​
72.543​
16.8.2020
29:03.6​
1.438​
1.438​
1.438​
1.438​
100​
64​
113​
1.369​
1.2​
52.941​
5.647​
72.463​
6.776​
79.24​
16.8.2020
29:05.9​
1.438​
1.438​
1.438​
1.438​
100​
64.6​
113.6​
1.35​
1.2​
56.471​
6.118​
76.235​
7.341​
83.576​
16.8.2020
29:08.1​
1.425​
1.438​
1.425​
1.425​
100​
64.6​
113.6​
1.375​
1.2​
41.765​
6.588​
57.426​
7.906​
65.332​
16.8.2020
29:10.3​
1.438​
1.425​
1.425​
1.425​
100​
64.9​
113.9​
1.35​
1.2​
46.471​
5.882​
62.735​
7.059​
69.794​
16.8.2020
29:12.5​
1.438​
1.438​
1.388​
1.425​
100​
65.1​
114.1​
1.363​
1.2​
47.059​
6.353​
64.118​
7.624​
71.741​
16.8.2020
29:14.7​
1.438​
1.438​
1.438​
1.438​
100​
65.5​
114.5​
1.35​
1.2​
55.294​
6.118​
74.647​
7.341​
81.988​
16.8.2020
29:17.0​
1.425​
1.438​
1.425​
1.438​
100​
66​
115​
1.35​
1.2​
55.882​
5.882​
75.441​
7.059​
82.5​
16.8.2020
29:19.2​
1.425​
1.438​
1.425​
1.388​
100​
66.4​
115.4​
1.375​
1.2​
42.353​
6.118​
58.235​
7.341​
65.576​
16.8.2020
29:21.4​
1.438​
1.438​
1.425​
1.388​
100​
66.4​
115.4​
1.363​
1.2​
52.941​
5.882​
72.132​
7.059​
79.191​
16.8.2020
29:23.6​
1.425​
1.438​
1.438​
1.388​
100​
67​
116​
1.344​
1.2​
56.471​
6.353​
75.882​
7.624​
83.506​
16.8.2020
29:25.9​
1.425​
1.388​
1.438​
1.425​
100​
67.4​
116.4​
1.325​
1.2​
45.882​
6.588​
60.794​
7.906​
68.7​
16.8.2020
29:28.1​
1.438​
1.438​
1.438​
1.425​
100​
67.4​
116.4​
1.381​
1.2​
41.765​
5.647​
57.687​
6.776​
64.464​
16.8.2020
29:30.3​
1.388​
1.438​
1.438​
1.438​
100​
67.5​
116.5​
1.344​
1.2​
56.471​
6.353​
75.882​
7.624​
83.506​
16.8.2020
29:32.5​
1.438​
1.438​
1.438​
0.938​
100​
67.8​
116.8​
1​
1.194​
18.235​
7.294​
18.235​
8.707​
26.943​
16.8.2020
29:34.7​
0.938​
1.038​
1.163​
1.388​
100​
67.6​
116.6​
1.35​
1.2​
51.765​
6.588​
69.882​
7.906​
77.788​
16.8.2020
29:37.0​
1.388​
1.388​
1.388​
1.438​
100​
67.6​
116.6​
1.3​
1.2​
51.765​
6.353​
67.294​
7.624​
74.918​
16.8.2020
29:39.2​
1.438​
0.938​
1.163​
1.3​
100​
67.6​
116.6​
1.344​
1.2​
56.471​
6.353​
75.882​
7.624​
83.506​
16.8.2020
29:41.4​
0.938​
1.163​
1.3​
1.388​
100​
67.8​
116.8​
1.363​
1.2​
51.176​
6.353​
69.728​
7.624​
77.351​
16.8.2020
29:43.6​
1.388​
1.388​
1.425​
1.438​
100​
67.6​
116.6​
1.319​
1.2​
40.588​
7.294​
53.526​
8.753​
62.279​
16.8.2020
29:45.8​
1.425​
1.438​
1.438​
1.438​
100​
67.5​
116.5​
1.337​
1.188​
40​
6.824​
53.5​
8.103​
61.603​
16.8.2020
29:48.1​
1.388​
1.425​
0.938​
1.038​
100​
67.8​
116.8​
1.238​
1.2​
42.941​
6.353​
53.14​
7.624​
60.763​
16.8.2020
29:50.3​
1.438​
1.388​
1.438​
1.388​
99.8​
68​
117​
1.35​
1.2​
56.471​
6.588​
76.235​
7.906​
84.141​
16.8.2020
29:52.5​
1.438​
1.438​
1.438​
1.388​
100​
68​
117​
1.356​
1.2​
40.588​
6.588​
55.048​
7.906​
62.954​
16.8.2020
29:54.7​
1.388​
1.438​
1.388​
1.388​
100​
68.1​
117.1​
1.35​
1.2​
50​
6.588​
67.5​
7.906​
75.406​
16.8.2020
29:57.0​
1.425​
1.438​
1.438​
0.938​
100​
68.3​
117.3​
1​
1.194​
22.941​
7.294​
22.941​
8.707​
31.649​
16.8.2020
29:59.2​
1.388​
1.388​
1.388​
1.388​
100​
68.6​
117.6​
1.313​
1.2​
46.471​
6.353​
60.993​
7.624​
68.616​
16.8.2020
30:01.4​
1.388​
1.388​
1.388​
1.388​
100​
68.5​
117.5​
1.3​
1.2​
54.118​
6.588​
70.353​
7.906​
78.259​
16.8.2020
30:03.6​
1.438​
0.938​
1.038​
1.3​
100​
68.4​
117.4​
1.325​
1.2​
40.588​
6.588​
53.779​
7.906​
61.685​
16.8.2020
30:05.8​
0.938​
1.163​
1.3​
1.425​
100​
68.4​
117.4​
1.363​
1.188​
46.471​
7.294​
63.316​
8.662​
71.978​
16.8.2020
30:08.1​
0.938​
1.163​
1.388​
1.425​
100​
68.5​
117.5​
1.381​
1.2​
41.765​
7.294​
57.687​
8.753​
66.44​
16.8.2020
30:10.3​
1.425​
1.438​
1.388​
1.388​
100​
68.5​
117.5​
1.325​
1.2​
44.118​
6.588​
58.456​
7.906​
66.362​
16.8.2020
30:12.5​
1.388​
1.388​
1.388​
1.438​
100​
68.9​
117.9​
1.331​
1.2​
37.647​
7.294​
50.118​
8.753​
58.871​
16.8.2020
30:14.8​
1.388​
1.388​
1.425​
1.438​
100​
69​
118​
1.325​
1.2​
37.647​
6.118​
49.882​
7.341​
57.224​
16.8.2020
30:17.0​
1.388​
1.388​
0.938​
1.163​
100​
68.9​
117.9​
1.244​
1.2​
37.059​
6.588​
46.092​
7.906​
53.998​
16.8.2020
30:19.2​
1.388​
1.425​
1.438​
1.388​
100​
68.8​
117.8​
1.35​
1.2​
57.059​
6.588​
77.029​
7.906​
84.935​
16.8.2020
30:21.4​
1.388​
1.388​
1.388​
1.388​
100​
68.6​
117.6​
1.319​
1.2​
51.176​
6.588​
67.489​
7.906​
75.395​
16.8.2020
30:23.7​
1.438​
0.938​
1.038​
1.163​
100​
68.8​
117.8​
1.337​
1.2​
37.059​
6.588​
49.566​
7.906​
57.472​
16.8.2020
30:25.9​
1.438​
1.438​
0.938​
1.163​
100​
68.9​
117.9​
1.313​
1.188​
50​
7.294​
65.625​
8.662​
74.287​
16.8.2020
30:28.1​
1.163​
1.388​
1.425​
1.438​
100​
68.9​
117.9​
0.912​
1.194​
18.235​
6.353​
16.64​
7.584​
24.224​
16.8.2020
30:30.3​
1.038​
1.3​
1.388​
1.438​
100​
69​
118​
1.356​
1.2​
56.471​
6.588​
76.588​
7.906​
84.494​
16.8.2020
30:32.6​
1.438​
1.388​
1.388​
1.388​
100​
68.8​
117.8​
0.912​
1.194​
14.118​
6.588​
12.882​
7.865​
20.747​
16.8.2020
30:34.8​
1.438​
1.388​
1.388​
1.438​
100​
68.6​
117.6​
1.375​
1.2​
41.765​
6.588​
57.426​
7.906​
65.332​
16.8.2020
30:37.0​
1.038​
1.3​
1.388​
1.438​
100​
68.9​
117.9​
0.912​
1.194​
14.118​
6.588​
12.882​
7.865​
20.747​
16.8.2020
30:39.2​
1.388​
1.388​
1.388​
1.388​
100​
69.1​
118.1​
0.906​
1.2​
18.235​
6.588​
16.526​
7.906​
24.432​
16.8.2020
30:41.5​
1.388​
1.425​
1.438​
1.438​
99.8​
68.8​
117.8​
0.912​
1.2​
13.529​
6.588​
12.346​
7.906​
20.251​
16.8.2020
30:43.7​
1.438​
1.438​
1.438​
1.438​
48.2​
66​
115​
1.375​
1.2​
37.647​
6.118​
51.765​
7.341​
59.106​
DateTimeCore 0 VID [V]Core 1 VID [V]Core 2 VID [V]Core 3 VID [V]Total CPU Usage [%]CPU (Tctl) [°C]CPU Package (TSI) [°C]Core Voltage [V]NB Voltage [V]Core Current [A]NB Current [A]Core Power [W]NB Power [W]CPU Total Power [W]
CPU [#0]: AMD Athlon X4 760KCPU [#0]: AMD Athlon X4 760KCPU [#0]: AMD Athlon X4 760KCPU [#0]: AMD Athlon X4 760KCPU [#0]: AMD Athlon X4 760KCPU [#0]: AMD Athlon X4 760K: EnhancedCPU [#0]: AMD Athlon X4 760K: EnhancedCPU [#0]: AMD Athlon X4 760K: EnhancedCPU [#0]: AMD Athlon X4 760K: EnhancedCPU [#0]: AMD Athlon X4 760K: EnhancedCPU [#0]: AMD Athlon X4 760K: EnhancedCPU [#0]: AMD Athlon X4 760K: EnhancedCPU [#0]: AMD Athlon X4 760K: EnhancedCPU [#0]: AMD Athlon X4 760K: Enhanced
 
Aug 15, 2020
9
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Next time just make a screenshot. Nothing in this that has info about the psu voltages. With the old system and pretty new psu (if really TXM) i somehow doubt it's psu, but could be anyway.

When did you buy the psu? Maybe know lotcode? Want to know first 8 nrs from it as in picture,

https://forum.corsair.com/v3/attachment.php?attachmentid=38200&stc=1&d=1590785050

Thanks - will send screenshots next time haha. Much easier anyway xD So.... it's an old build that I've modernized with a new graphics card, RAM, and SSD. And my bad, just the old TX, not the new TXM (box is long gone). But just so everything is out there, here's what we're rocking for the motherboard, CPU, and PSU:

PSU (2012): https://www.newegg.com/corsair-enthusiast-series-cp-9020042-na-750w/p/N82E16817139021
Motherboard (2013): https://www.amazon.com/gp/product/B009HP42HQ/ref=ppx_yo_dt_b_search_asin_title?ie=UTF8&psc=1
Processor (2013): https://www.amazon.com/gp/product/B00D7BYMB2/ref=ppx_yo_dt_b_asin_title_o00_s03?ie=UTF8&psc=1
 
Aug 15, 2020
9
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HW info screenshots under various conditions

Normal conditions:
9dO6VS.jpg


5 minutes under OCCT CPU test:
tX2Un8.jpg


5 min under Power/GPU test (and on this one I included the GPU stats since I realized it's cut off in the other 2):
lWc5YC.jpg
 
Aug 15, 2020
9
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The vcore deviate too much.

According to this thread:

Updating the bios may help.

Thanks Grobe. I did update the BIOS using MSI's software when I first started experiencing instability, but still no luck. The components may be aging out... not sure which one is the culprit that needs to be replaced first though (starting with most likely culprit and upgrading one by one).
 
Aug 15, 2020
9
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The cpu temps seem abit high,tried repasting cpu? Maybe abit better cooler.

Got it - I'll try ordering a new CPU fan, some compressed air (to blow out any and all dust anywhere I can find it), and a good thermal paste. Should get here by Friday. Crossing my fingers :)

If not, 2012-2020 was a decent run for a gaming mainboard IMO. Lol