Question Random WHEA_UNCORRECTABLE_ERROR BSOD on a Lenovo Ideapad 700-15ISK 80UR ?

[PyroVoltaic]

Greetings tech wizs , i have been having this problem for a long time , re installed windows 10 of usb problem disapeared for a while then got back , did alot of different things , the common thing is that problem always returns after Window update , i will list below all important info :

-----------------------------------------------------------------------------------------------------------------------------------------------

this is the frequent dmp file , i did have different ones before but this is the latest most promenant :

WHEA_UNCORRECTABLE_ERROR (124)

A fatal hardware error has occurred. Parameter 1 identifies the type of error

source that reported the error. Parameter 2 holds the address of the

nt!_WHEA_ERROR_RECORD structure that describes the error condition. Try !errrec Address of the nt!_WHEA_ERROR_RECORD structure to get more details.

Arguments:

Arg1: 0000000000000010, Device Driver Error

Arg2: ffffce8c540e2028, Address of the nt!_WHEA_ERROR_RECORD structure.

Arg3: ffffce8c4a462aac

Arg4: ffffce8c4a4ca1a0

Debugging Details:

------------------

*** WARNING: Unable to verify checksum for win32k.sys

KEY_VALUES_STRING: 1

Key : Analysis.CPU.mSec

Value: 6812

Key : Analysis.DebugAnalysisManager

Value: Create

Key : Analysis.Elapsed.mSec

Value: 35749

Key : Analysis.IO.Other.Mb

Value: 4

Key : Analysis.IO.Read.Mb

Value: 0

Key : Analysis.IO.Write.Mb

Value: 9

Key : Analysis.Init.CPU.mSec

Value: 718

Key : Analysis.Init.Elapsed.mSec

Value: 5722

Key : Analysis.Memory.CommitPeak.Mb

Value: 109

Key : Bugcheck.Code.DumpHeader

Value: 0x124

Key : Bugcheck.Code.Register

Value: 0x124

Key : WER.OS.Branch

Value: vb_release

Key : WER.OS.Timestamp

Value: 2019-12-06T14:06:00Z

Key : WER.OS.Version

Value: 10.0.19041.1

FILE_IN_CAB: 052423-32828-01.dmp

BUGCHECK_CODE: 124

BUGCHECK_P1: 10

BUGCHECK_P2: ffffce8c540e2028

BUGCHECK_P3: ffffce8c4a462aac

BUGCHECK_P4: ffffce8c4a4ca1a0

BLACKBOXBSD: 1 (!blackboxbsd)

BLACKBOXNTFS: 1 (!blackboxntfs)

BLACKBOXPNP: 1 (!blackboxpnp)

BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT: 1

PROCESS_NAME: System

STACK_TEXT:

ffffde87`51777388 fffff803`52db9abc : 00000000`00000124 00000000`00000010 ffffce8c`540e2028 ffffce8c`4a462aac : nt!KeBugCheckEx

ffffde87`51777390 fffff803`52dba619 : ffffce8c`56874c90 ffffce8c`56874c90 ffffce8c`4a462a80 ffffce8c`540e1168 : nt!WheaReportHwError+0x3ec

ffffde87`51777470 fffff803`52dba735 : 00000000`00000000 00000000`00000062 ffffce8c`56874c90 00000000`00000000 : nt!WheaHwErrorReportSubmitDeviceDriver+0xe9

ffffde87`517774a0 fffff803`58473721 : 00000000`00000000 ffffde87`517776c0 ffffce8c`4a4ca1a0 ffffce8c`4a4ad0ff : nt!WheaReportFatalHwErrorDeviceDriverEx+0xf5

ffffde87`51777500 fffff803`5846cb00 : 00000000`00000000 ffffce8c`4a4ca1a0 ffffce8c`4a4b11a0 00000000`00000000 : storport!StorpWheaReportError+0x9d

ffffde87`51777590 fffff803`5843f07c : fffff803`58499000 00000000`00000062 00000000`00000000 ffffde87`51777930 : storport!StorpMarkDeviceFailed+0x358

ffffde87`51777820 fffff803`584fc33d : 00000000`00000100 ffffce8c`4a4ad020 00000000`00000000 00000000`00000000 : storport!StorPortNotification+0x91c

ffffde87`517778f0 fffff803`584ff55a : ffffce8c`c1000002 00000000`00000000 ffffce8c`4a4ad020 00000000`00000003 : stornvme!ControllerReset+0x1a1

ffffde87`51777970 fffff803`584fe4af : ffffce8c`4a4ad020 ffffce8c`4a4ca050 ffffce8c`4d298940 80000000`00002000 : stornvme!NVMeControllerReset+0x10a

ffffde87`517779a0 fffff803`5846a1f6 : ffffce8c`4d298940 ffffce8c`4a4ca050 ffffce8c`518c6040 ffffce8c`47475a30 : stornvme!NVMeControllerAsyncResetWorker+0x3f

ffffde87`517779d0 fffff803`52a43f85 : ffffce8c`56dfac50 ffffce8c`56dfac50 ffffce8c`4a4ca050 fffff803`5d085440 : storport!StorPortWorkItemRoutine+0x46

ffffde87`51777a00 fffff803`52a8e5c5 : ffffce8c`52dc8040 ffffce8c`52dc8040 fffff803`52a43e50 fffff803`00000000 : nt!IopProcessWorkItem+0x135

ffffde87`51777a70 fffff803`52b265f5 : ffffce8c`52dc8040 00000000`00000080 ffffce8c`47497040 00007ff8`3abc2600 : nt!ExpWorkerThread+0x105

ffffde87`51777b10 fffff803`52c048d8 : ffff8580`6cbc7180 ffffce8c`52dc8040 fffff803`52b265a0 00007ff8`3abc2680 : nt!PspSystemThreadStartup+0x55

ffffde87`51777b60 00000000`00000000 : ffffde87`51778000 ffffde87`51771000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x28

MODULE_NAME: GenuineIntel

IMAGE_NAME: GenuineIntel.sys

STACK_COMMAND: .cxr; .ecxr ; kb

FAILURE_BUCKET_ID: 0x124_16_GenuineIntel__UNKNOWN_IMAGE_GenuineIntel.sys

OS_VERSION: 10.0.19041.1

BUILDLAB_STR: vb_release

OSPLATFORM_TYPE: x64

OSNAME: Windows 10

FAILURE_ID_HASH: {37af9407-4a3e-0b08-acdd-dadffdc34c3c}

Followup: MachineOwner

--------------------------------------------------------------------------------------------------------------------------------------------

my system is a 80RU lenovo ideapad 700 15isk :

with a 120gb nvme SSD (samsung MZVLV128HCGR-000L2)

with 16 gb of ddr4 RAM

windows 10 pro ( 10.0.19045 Build 19045 )

bios ( LENOVO E5CN63WW, 6/14/2018 )

its a 2017 production have been in use since then

disconnecting the network card solved it for a time then it returned

i run no overclocking or any custom operation conditions

---------------------------------------------------------------------------------------------------------------------------------------------

in event viewer i get the following

41 Kernel-power

17 WHEA-logger ( A corrected hardware error has occurred.Component: PCI Express Root PortError Source: Advanced Error Reporting (PCI Express)Primary Busevice:Function: 0x0:0x1D:0x0Secondary Busevice:Function: 0x0:0x0:0x0Primary Device NameCI\VEN_8086&DEV_A118&SUBSYS_380A17AA&REV_F1 )



5010, 5005, 5002 netwtw04 : Intel(R) Dual Band Wireless-AC 3165 :

The network adapter has returned an invalid value to the driver.
---------------------------------------------------------------------------------------------------------------------------------------------
i did a crystal disk info check and the result for the ssd was as follows

(02) SAMSUNG MZVLV128HCGR-000L2

----------------------------------------------------------------------------

Model : SAMSUNG MZVLV128HCGR-000L2

Firmware : 5L0QBXV7

Serial Number : S27VNX0H604515

Disk Size : 128.0 GB

Interface : NVM Express

Standard : NVM Express 1.0/1.1

Transfer Mode : PCIe 3.0 x4 | PCIe 3.0 x4

Power On Hours : 7639 hours

Power On Count : 3483 count

Host Reads : 16574 GB

Host Writes : 15753 GB

Temperature : 36 C (96 F)

Health Status : Good (89 %)

Features : S.M.A.R.T., TRIM, VolatileWriteCache

Drive Letter : C:

-- S.M.A.R.T. --------------------------------------------------------------

ID RawValues(6) Attribute Name

01 000000000000 Critical Warning

02 000000000137 Composite Temperature

03 000000000064 Available Spare

04 00000000000A Available Spare Threshold

05 00000000000B Percentage Used

06 0000021265FB Data Units Read

07 000001F81BC5 Data Units Written

08 00001F69AAA2 Host Read Commands

09 0000267FFBBD Host Write Commands

0A 000000001793 Controller Busy Time

0B 000000000D9B Power Cycles

0C 000000001DD7 Power On Hours

0D 0000000000A5 Unsafe Shutdowns

0E 000000000000 Media and Data Integrity Errors

0F 0000000038B6 Number of Error Information Log Entries

-- IDENTIFY_DEVICE ---------------------------------------------------------

0 1 2 3 4 5 6 7 8 9

000: 144D 144D 3253 5637 584E 4830 3036 3534 3531 2020

010: 2020 2020 4153 534D 4E55 2047 5A4D 4C56 3156 3832

020: 4348 5247 302D 3030 324C 2020 2020 2020 2020 2020

030: 2020 2020 4C35 5130 5842 3756 3802 0025 0500 0001

040: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000

050: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000

060: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000

070: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000

080: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000

090: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000

100: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000

110: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000

120: 0000 0000 0000 0000 0000 0000 0000 0000 0007 0307

130: 0106 043F 0101 0000 0000 0000 0000 0000 0000 0000

140: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000

150: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000

160: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000

170: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000

180: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000

190: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000

200: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000

210: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000

220: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000

230: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000

240: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000

250: 0000 0000 0000 0000 0000 0000

-- SMART_NVME --------------------------------------------------------------

+0 +1 +2 +3 +4 +5 +6 +7 +8 +9 +A +B +C +D +E +F

000: 00 35 01 64 0A 0B 00 00 00 00 00 00 00 00 00 00

010: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

020: FB 65 12 02 00 00 00 00 00 00 00 00 00 00 00 00

030: F1 1B F8 01 00 00 00 00 00 00 00 00 00 00 00 00

040: AA AA 69 1F 00 00 00 00 00 00 00 00 00 00 00 00

050: 6D 05 80 26 00 00 00 00 00 00 00 00 00 00 00 00

060: 93 17 00 00 00 00 00 00 00 00 00 00 00 00 00 00

070: 9B 0D 00 00 00 00 00 00 00 00 00 00 00 00 00 00

080: D7 1D 00 00 00 00 00 00 00 00 00 00 00 00 00 00

090: A5 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

0A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

0B0: B6 38 00 00 00 00 00 00 00 00 00 00 00 00 00 00

0C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

0D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

0E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

0F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

100: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

110: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

120: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

130: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

140: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

150: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

160: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

170: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

180: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

190: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

1A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

1B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

1C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

1D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

1E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

1F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

---------------------------------------------------------------------------------------------------------------------------------------------

if anymore info is required im happy to provide , thanks in advance

 

[ubuysa]

You'd do better to upload the minidump, it's in C:\Windows\Minidump. There is much more to dump analysis than just analyze -v.

That said, the Ven & Dev identifiers in the event viewer entry (VEN_8086&DEV_A11) is for the Intel Serial I/O GPIO Host Controller - part of the Intel chipset driver.

I would suggest you download the Intel Driver & Support Assistant and use that to look for updated Intel drivers. But do upload the dump so we can have a proper look.

 

[PyroVoltaic]

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hey there , these are a series of dump files , hope it helps

 

[DaleH]

Greetings tech wizs , i have been having this problem for a long time , re installed windows 10 of usb problem disapeared for a while then got back , did alot of different things , the common thing is that problem always returns after window update , i will list below all important info :

-----------------------------------------------------------------------------------------------------------------------------------------------

this is the frequent dmp file , i did have different ones before but this is the latest most promenant :

WHEA_UNCORRECTABLE_ERROR (124)

A fatal hardware error has occurred. Parameter 1 identifies the type of error

source that reported the error. Parameter 2 holds the address of the

nt!_WHEA_ERROR_RECORD structure that describes the error condition. Try !errrec Address of the nt!_WHEA_ERROR_RECORD structure to get more details.

Arguments:

Arg1: 0000000000000010, Device Driver Error

Arg2: ffffce8c540e2028, Address of the nt!_WHEA_ERROR_RECORD structure.

Arg3: ffffce8c4a462aac

Arg4: ffffce8c4a4ca1a0

Debugging Details:

------------------

*** WARNING: Unable to verify checksum for win32k.sys

KEY_VALUES_STRING: 1

Key : Analysis.CPU.mSec

Value: 6812

Key : Analysis.DebugAnalysisManager

Value: Create

Key : Analysis.Elapsed.mSec

Value: 35749

Key : Analysis.IO.Other.Mb

Value: 4

Key : Analysis.IO.Read.Mb

Value: 0

Key : Analysis.IO.Write.Mb

Value: 9

Key : Analysis.Init.CPU.mSec

Value: 718

Key : Analysis.Init.Elapsed.mSec

Value: 5722

Key : Analysis.Memory.CommitPeak.Mb

Value: 109

Key : Bugcheck.Code.DumpHeader

Value: 0x124

Key : Bugcheck.Code.Register

Value: 0x124

Key : WER.OS.Branch

Value: vb_release

Key : WER.OS.Timestamp

Value: 2019-12-06T14:06:00Z

Key : WER.OS.Version

Value: 10.0.19041.1

FILE_IN_CAB: 052423-32828-01.dmp

BUGCHECK_CODE: 124

BUGCHECK_P1: 10

BUGCHECK_P2: ffffce8c540e2028

BUGCHECK_P3: ffffce8c4a462aac

BUGCHECK_P4: ffffce8c4a4ca1a0

BLACKBOXBSD: 1 (!blackboxbsd)

BLACKBOXNTFS: 1 (!blackboxntfs)

BLACKBOXPNP: 1 (!blackboxpnp)

BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT: 1

PROCESS_NAME: System

STACK_TEXT:

ffffde87`51777388 fffff803`52db9abc : 00000000`00000124 00000000`00000010 ffffce8c`540e2028 ffffce8c`4a462aac : nt!KeBugCheckEx

ffffde87`51777390 fffff803`52dba619 : ffffce8c`56874c90 ffffce8c`56874c90 ffffce8c`4a462a80 ffffce8c`540e1168 : nt!WheaReportHwError+0x3ec

ffffde87`51777470 fffff803`52dba735 : 00000000`00000000 00000000`00000062 ffffce8c`56874c90 00000000`00000000 : nt!WheaHwErrorReportSubmitDeviceDriver+0xe9

ffffde87`517774a0 fffff803`58473721 : 00000000`00000000 ffffde87`517776c0 ffffce8c`4a4ca1a0 ffffce8c`4a4ad0ff : nt!WheaReportFatalHwErrorDeviceDriverEx+0xf5

ffffde87`51777500 fffff803`5846cb00 : 00000000`00000000 ffffce8c`4a4ca1a0 ffffce8c`4a4b11a0 00000000`00000000 : storport!StorpWheaReportError+0x9d

ffffde87`51777590 fffff803`5843f07c : fffff803`58499000 00000000`00000062 00000000`00000000 ffffde87`51777930 : storport!StorpMarkDeviceFailed+0x358

ffffde87`51777820 fffff803`584fc33d : 00000000`00000100 ffffce8c`4a4ad020 00000000`00000000 00000000`00000000 : storport!StorPortNotification+0x91c

ffffde87`517778f0 fffff803`584ff55a : ffffce8c`c1000002 00000000`00000000 ffffce8c`4a4ad020 00000000`00000003 : stornvme!ControllerReset+0x1a1

ffffde87`51777970 fffff803`584fe4af : ffffce8c`4a4ad020 ffffce8c`4a4ca050 ffffce8c`4d298940 80000000`00002000 : stornvme!NVMeControllerReset+0x10a

ffffde87`517779a0 fffff803`5846a1f6 : ffffce8c`4d298940 ffffce8c`4a4ca050 ffffce8c`518c6040 ffffce8c`47475a30 : stornvme!NVMeControllerAsyncResetWorker+0x3f

ffffde87`517779d0 fffff803`52a43f85 : ffffce8c`56dfac50 ffffce8c`56dfac50 ffffce8c`4a4ca050 fffff803`5d085440 : storport!StorPortWorkItemRoutine+0x46

ffffde87`51777a00 fffff803`52a8e5c5 : ffffce8c`52dc8040 ffffce8c`52dc8040 fffff803`52a43e50 fffff803`00000000 : nt!IopProcessWorkItem+0x135

ffffde87`51777a70 fffff803`52b265f5 : ffffce8c`52dc8040 00000000`00000080 ffffce8c`47497040 00007ff8`3abc2600 : nt!ExpWorkerThread+0x105

ffffde87`51777b10 fffff803`52c048d8 : ffff8580`6cbc7180 ffffce8c`52dc8040 fffff803`52b265a0 00007ff8`3abc2680 : nt!PspSystemThreadStartup+0x55

ffffde87`51777b60 00000000`00000000 : ffffde87`51778000 ffffde87`51771000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x28

MODULE_NAME: GenuineIntel

IMAGE_NAME: GenuineIntel.sys

STACK_COMMAND: .cxr; .ecxr ; kb

FAILURE_BUCKET_ID: 0x124_16_GenuineIntel__UNKNOWN_IMAGE_GenuineIntel.sys

OS_VERSION: 10.0.19041.1

BUILDLAB_STR: vb_release

OSPLATFORM_TYPE: x64

OSNAME: Windows 10

FAILURE_ID_HASH: {37af9407-4a3e-0b08-acdd-dadffdc34c3c}

Followup: MachineOwner

--------------------------------------------------------------------------------------------------------------------------------------------

my system is a 80RU lenovo ideapad 700 15isk :

with a 120gb nvme SSD (samsung MZVLV128HCGR-000L2)

with 16 gb of ddr4 RAM

windows 10 pro ( 10.0.19045 Build 19045 )

bios ( LENOVO E5CN63WW, 6/14/2018 )

its a 2017 production have been in use since then

disconnecting the network card solved it for a time then it returned

i run no overclocking or any custom operation conditions

---------------------------------------------------------------------------------------------------------------------------------------------

in event viewer i get the following

41 Kernel-power

17 WHEA-logger ( A corrected hardware error has occurred.Component: PCI Express Root PortError Source: Advanced Error Reporting (PCI Express)Primary Busevice:Function: 0x0:0x1D:0x0Secondary Busevice:Function: 0x0:0x0:0x0Primary Device NameCI\VEN_8086&DEV_A118&SUBSYS_380A17AA&REV_F1 )



5010, 5005, 5002 netwtw04 : Intel(R) Dual Band Wireless-AC 3165 :

The network adapter has returned an invalid value to the driver.
---------------------------------------------------------------------------------------------------------------------------------------------
i did a crystal disk info check and the result for the ssd was as follows

(02) SAMSUNG MZVLV128HCGR-000L2

----------------------------------------------------------------------------

Model : SAMSUNG MZVLV128HCGR-000L2

Firmware : 5L0QBXV7

Serial Number : S27VNX0H604515

Disk Size : 128.0 GB

Interface : NVM Express

Standard : NVM Express 1.0/1.1

Transfer Mode : PCIe 3.0 x4 | PCIe 3.0 x4

Power On Hours : 7639 hours

Power On Count : 3483 count

Host Reads : 16574 GB

Host Writes : 15753 GB

Temperature : 36 C (96 F)

Health Status : Good (89 %)

Features : S.M.A.R.T., TRIM, VolatileWriteCache

Drive Letter : C:

-- S.M.A.R.T. --------------------------------------------------------------

ID RawValues(6) Attribute Name

01 000000000000 Critical Warning

02 000000000137 Composite Temperature

03 000000000064 Available Spare

04 00000000000A Available Spare Threshold

05 00000000000B Percentage Used

06 0000021265FB Data Units Read

07 000001F81BC5 Data Units Written

08 00001F69AAA2 Host Read Commands

09 0000267FFBBD Host Write Commands

0A 000000001793 Controller Busy Time

0B 000000000D9B Power Cycles

0C 000000001DD7 Power On Hours

0D 0000000000A5 Unsafe Shutdowns

0E 000000000000 Media and Data Integrity Errors

0F 0000000038B6 Number of Error Information Log Entries

-- IDENTIFY_DEVICE ---------------------------------------------------------

0 1 2 3 4 5 6 7 8 9

000: 144D 144D 3253 5637 584E 4830 3036 3534 3531 2020

010: 2020 2020 4153 534D 4E55 2047 5A4D 4C56 3156 3832

020: 4348 5247 302D 3030 324C 2020 2020 2020 2020 2020

030: 2020 2020 4C35 5130 5842 3756 3802 0025 0500 0001

040: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000

050: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000

060: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000

070: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000

080: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000

090: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000

100: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000

110: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000

120: 0000 0000 0000 0000 0000 0000 0000 0000 0007 0307

130: 0106 043F 0101 0000 0000 0000 0000 0000 0000 0000

140: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000

150: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000

160: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000

170: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000

180: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000

190: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000

200: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000

210: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000

220: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000

230: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000

240: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000

250: 0000 0000 0000 0000 0000 0000

-- SMART_NVME --------------------------------------------------------------

+0 +1 +2 +3 +4 +5 +6 +7 +8 +9 +A +B +C +D +E +F

000: 00 35 01 64 0A 0B 00 00 00 00 00 00 00 00 00 00

010: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

020: FB 65 12 02 00 00 00 00 00 00 00 00 00 00 00 00

030: F1 1B F8 01 00 00 00 00 00 00 00 00 00 00 00 00

040: AA AA 69 1F 00 00 00 00 00 00 00 00 00 00 00 00

050: 6D 05 80 26 00 00 00 00 00 00 00 00 00 00 00 00

060: 93 17 00 00 00 00 00 00 00 00 00 00 00 00 00 00

070: 9B 0D 00 00 00 00 00 00 00 00 00 00 00 00 00 00

080: D7 1D 00 00 00 00 00 00 00 00 00 00 00 00 00 00

090: A5 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

0A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

0B0: B6 38 00 00 00 00 00 00 00 00 00 00 00 00 00 00

0C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

0D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

0E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

0F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

100: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

110: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

120: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

130: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

140: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

150: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

160: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

170: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

180: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

190: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

1A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

1B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

1C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

1D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

1E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

1F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

---------------------------------------------------------------------------------------------------------------------------------------------

if anymore info is required im happy to provide , thanks in advance

How to fix WHEA_UNCORRECTABLE_ERROR - Microsoft Support

How to fix WHEA_UNCORRECTABLE_ERROR

support.microsoft.com

 

[ubuysa]

Well that's interesting, your WHEA BSODs are identical in every respect to another problem on a different forum that I'm assisting with.

Can you open the registry editor and navigate to the key HKLM\System\CurrentControlSet\Services\Disk\TimeoutValue and tell me what value you have in that key? Post a screenshot if you like.

One of your dumps is a DPC_WATCHDOG_TIMEOUT bugcheck, the cause of this BSOD is clear, its the Netwtw04.sys WiFi driver...

0: kd> knL
 # Child-SP          RetAddr               Call Site
00 fffff803`277fde18 fffff803`2223adbe     nt!KeBugCheckEx
01 fffff803`277fde20 fffff803`2206f9a3     nt!KeAccumulateTicks+0x1c8bbe
02 fffff803`277fde80 fffff803`2206f48a     nt!KeClockInterruptNotify+0x453
03 fffff803`277fdf30 fffff803`22127f55     nt!HalpTimerClockIpiRoutine+0x1a
04 fffff803`277fdf60 fffff803`221f78ea     nt!KiCallInterruptServiceRoutine+0xa5
05 fffff803`277fdfb0 fffff803`221f7e57     nt!KiInterruptSubDispatchNoLockNoEtw+0xfa
06 fffff803`277f5930 fffff803`220f1f1a     nt!KiInterruptDispatchNoLockNoEtw+0x37
07 fffff803`277f5ac0 fffff803`220ac256     nt!MiClearNonPagedPtes+0x14e
08 fffff803`277f5cf0 fffff803`220ac07a     nt!MmFreePoolMemory+0x1aa
09 fffff803`277f5d70 fffff803`220ab5c6     nt!RtlpHpEnvFreeVA+0x12
0a fffff803`277f5da0 fffff803`220b0d33     nt!RtlpHpFreeVA+0x3a
0b fffff803`277f5de0 fffff803`220b09de     nt!RtlpHpSegMgrCommit+0x1e3
0c fffff803`277f5eb0 fffff803`220af467     nt!RtlpHpSegPageRangeCommit+0x1ee
0d fffff803`277f5f50 fffff803`2215eadf     nt!RtlpHpSegLfhVsDecommit+0xd7
0e fffff803`277f5fa0 fffff803`2204e623     nt!RtlpHpVsSubsegmentCommitPages+0xef
0f fffff803`277f6040 fffff803`2204cc64     nt!RtlpHpVsContextFree+0x4d3
10 fffff803`277f60e0 fffff803`227b1019     nt!ExFreeHeapPool+0x4d4
11 fffff803`277f61c0 fffff803`26ce7f80     nt!ExFreePool+0x9
12 fffff803`277f61f0 fffff803`26ce542d     ndis!ndisFreeNblToNPagedPool+0x70
13 fffff803`277f6220 fffff803`2dd914da     ndis!NdisFreeNetBufferList+0x11d
14 fffff803`277f6260 fffff803`2dffe8b8     Netwtw04+0xc14da
15 fffff803`277f6268 ffff928a`4da81780     Netwtw04+0x32e8b8
16 fffff803`277f6270 ffff928a`4da81780     0xffff928a`4da81780
17 fffff803`277f6278 fffff803`2dd5c622     0xffff928a`4da81780
18 fffff803`277f6280 00000000`00000000     Netwtw04+0x8c622

If we look in detail at that Netwtw04.sys entry...

0: kd> .frame /r 18
18 fffff803`277f6280 00000000`00000000     Netwtw04+0x8c622
rax=ffffef494526dff8 rbx=ffff928a4da81780 rcx=ffffef77bbdde928
rdx=fffff803277f5ae0 rsi=fffff8032dffe8b8 rdi=ffff928a4da81780
rip=fffff8032dd5c622 rsp=fffff803277f6280 rbp=fffff803277f6359
 r8=ffffef0000000000  r9=0000007ffffffff8 r10=0000000000000000
r11=ffffef7780000000 r12=0000000000000000 r13=0000000000000000
r14=ffff9286bee15b20 r15=ffff928a4da59f10
iopl=0         nv up ei pl zr na po nc
cs=0010  ss=0000  ds=002b  es=002b  fs=0053  gs=002b             efl=00000246
Netwtw04+0x8c622:
fffff803`2dd5c622 ??              ???

You can see that the call to Netwtw04.sys, at address 0xfffff803`2dd5c622 resolves to an invalid address (the ???), so this driver is the cause of this BSOD at least.

The version of Netwtw04.sys that you have installed is ancient, dating from 2016...

0: kd> lmDvmNetwtw04
Browse full module list
start             end                 module name
fffff803`2dcd0000 fffff803`2e3ef000   Netwtw04 T (no symbols)         
    Loaded symbol image file: Netwtw04.sys
    Image path: Netwtw04.sys
    Image name: Netwtw04.sys
    Browse all global symbols  functions  data
    Timestamp:        Wed Jun 15 15:04:00 2016 (57614430)
    CheckSum:         006EC7F9
    ImageSize:        0071F000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Information from resource tables:

You certainly need to update this driver - it's the Intel wireless adapter driver, and that begs the question about what other out of date drivers you have installed?

Your ELAN SMart-pad drivers also date from 2016
Some of your Intel chipset drivers date from as far back as 2015
Your Realtek LAN driver and Realtek audio drivers date from 2015 and 2016
You have a Samsung serial port driver dating from 2005!
The Intel MEI driver dates from 2017

And those are only the drivers that are loaded....!

You appear not to have installed the latest version of a whole host of drivers, so it's no wonder you're having problems. When you reinstalled Windows from where did you source all the drivers?

 

[ubuysa]

Could you also please download the V2 log collector from here and upload the zip file it produces. No user-identifiable data is collected.

 

[PyroVoltaic]

Could you also please download the V2 log collector from here and upload the zip file it produces. No user-identifiable data is collected.

Hi there , apologies for replying after a while , i sourced my drivers from (the drivers that came with the laptop , windows update , but mainly from lenovo service bridge) and did a couple of manual driver installs from lenovo website, knowing they are combatible.

Anyway, after your reply i did a full driver update using DriverPack, now all the drivers are 2019-2023 except ssd, hdd, processor and other things.

the BSOD stopped since then, but now a freeze is happening , and its only solvable by turning the laptop off, and of cource no minidump is generated

i sent you the v2 zip file you asked for privatly if you dont mind

 

[ubuysa]

Unfortunately there are indications that your copy of Windows is not properly licensed....

ActiveSkuDescription    : Windows(R) Operating System, VOLUME_KMSCLIENT channel

 

[PyroVoltaic]

Unfortunately there are indications that your copy of Windows is not properly licensed....

ActiveSkuDescription    : Windows(R) Operating System, VOLUME_KMSCLIENT channel

Well, its true, yet this copy of the OS works fine on other laptops it was installed on, with no similar issues.

 

[ubuysa]

I appreciate that, unfortunately we are bound by the rules of this forum, which prohibit us from assisting someone who we believe to be violating Microsoft's intellectual property rights...

You agree that when using the Website or any other Future Site or Server you will not: (a) Upload, post or otherwise transmit Content which violates the rights (including, without limitation, the intellectual property rights) of a third party...

 

[PyroVoltaic]

I appreciate that, unfortunately we are bound by the rules of this forum, which prohibit us from assisting someone who we believe to be violating Microsoft's intellectual property rights...

I understand, and i apologise i was not aware these terms existed , thank you for assisting me this much though , i hope you have a wonderfull day.

 

[ubuysa]

I'm sorry I can't help more. FWIW you'll find that all fora have the same policy regarding Windows licenses.