Question Randomly screen freeze then no signal

wdgann

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Sep 12, 2013
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Hi everyone, I just come back here and look like a nice community!

I have bought a new 24" 2k monitor around half year ago and I used to use 1080p monitor. I used to use hdmi cable with this monitor and this freeze screen and then no signal happened sometimes but not always so I didnt pay attention.

My display card is rx460 2gb ram

Recently I bought and start to use a new display port cable which is same brand as the hdmi cable.

This problem didnt happen right after I use displayport cable. The problem generally appears more and more high frequency. It finally becomes the screen would just freeze even in Windows 10 start up loading screen.

After the problem happens, sometimes the windows seem like still running and I can just press power button once to turn off computer as normal. Sometimes I need to press and hold the power button to force shut down.

I download a program to totally uninstall all display drivers related stuff then only use windows update display driver. Then problem happenes not high frequency anymore, but still happen once in around every 2 hours. I have also turned off the Autosync option in monitor.

It never happens while I play CSGO, it always happens while I use Windows now, like browsing websites or checking files with file explorer.

I cannot tell it is a windows problem, display card problem, displayport cable problem, or even PSU problem.

Any suggestion? Thanks!
 
When posting a thread of troubleshooting nature, it's customary to include your full system's specs. Please list your specs like so:
CPU:
Motherboard:
Ram:
SSD/HDD:
GPU:
PSU: include the age as well as make and model
Chassis:
OS: include OS version

I download a program to totally uninstall all display drivers related stuff
You mean DDU?

then only use windows update display driver
You're advised to reboot after using DDU into safe mode and manually reinstall the latest drivers for your GPU, in an elevated command, i.e, Right click installer>Run as Administrator.
 
When posting a thread of troubleshooting nature, it's customary to include your full system's specs. Please list your specs like so:
CPU:
Motherboard:
Ram:
SSD/HDD:
GPU:
PSU: include the age as well as make and model
Chassis:
OS: include OS version

I download a program to totally uninstall all display drivers related stuff
You mean DDU?

then only use windows update display driver
You're advised to reboot after using DDU into safe mode and manually reinstall the latest drivers for your GPU, in an elevated command, i.e, Right click installer>Run as Administrator.

Display card rx460 sapphire 2gb ram
Acer 24" 2k monitors 60hz
 
When posting a thread of troubleshooting nature, it's customary to include your full system's specs. Please list your specs like so:
CPU:
Motherboard:
Ram:
SSD/HDD:
GPU:
PSU: include the age as well as make and model
Chassis:
OS: include OS version

I download a program to totally uninstall all display drivers related stuff
You mean DDU?

then only use windows update display driver
You're advised to reboot after using DDU into safe mode and manually reinstall the latest drivers for your GPU, in an elevated command, i.e, Right click installer>Run as Administrator.

Displayport 1.2 cable
 
When posting a thread of troubleshooting nature, it's customary to include your full system's specs. Please list your specs like so:
CPU:
Motherboard:
Ram:
SSD/HDD:
GPU:
PSU: include the age as well as make and model
Chassis:
OS: include OS version

I download a program to totally uninstall all display drivers related stuff
You mean DDU?

then only use windows update display driver
You're advised to reboot after using DDU into safe mode and manually reinstall the latest drivers for your GPU, in an elevated command, i.e, Right click installer>Run as Administrator.

Updated windows 11
 
When posting a thread of troubleshooting nature, it's customary to include your full system's specs. Please list your specs like so:
CPU:
Motherboard:
Ram:
SSD/HDD:
GPU:
PSU: include the age as well as make and model
Chassis:
OS: include OS version

I download a program to totally uninstall all display drivers related stuff
You mean DDU?

then only use windows update display driver
You're advised to reboot after using DDU into safe mode and manually reinstall the latest drivers for your GPU, in an elevated command, i.e, Right click installer>Run as Administrator.

1tb bx500 as OS drive, few hdd for storage
 
When posting a thread of troubleshooting nature, it's customary to include your full system's specs. Please list your specs like so:
CPU:
Motherboard:
Ram:
SSD/HDD:
GPU:
PSU: include the age as well as make and model
Chassis:
OS: include OS version

I download a program to totally uninstall all display drivers related stuff
You mean DDU?

then only use windows update display driver
You're advised to reboot after using DDU into safe mode and manually reinstall the latest drivers for your GPU, in an elevated command, i.e, Right click installer>Run as Administrator.

B150M Pro4V motherboard
 
When posting a thread of troubleshooting nature, it's customary to include your full system's specs. Please list your specs like so:
CPU:
Motherboard:
Ram:
SSD/HDD:
GPU:
PSU: include the age as well as make and model
Chassis:
OS: include OS version

I download a program to totally uninstall all display drivers related stuff
You mean DDU?

then only use windows update display driver
You're advised to reboot after using DDU into safe mode and manually reinstall the latest drivers for your GPU, in an elevated command, i.e, Right click installer>Run as Administrator.

i3 cpu