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Question Razer synapse 3 equalizer problem

palo112

Prominent
Sep 23, 2019
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hello!!! any razer software expert here?? i dont wanna to start analyzing the fault with razer support as i dont trust any support but i trust people on forums!!!
The problem is that i just bought Razer Blackshark v2 headset that has possibility of THX Spartial sound. i installed it without any problem. i even turned on THX spartial sound which is built in synapse for my headset but ingame sound is so flat on default. i am on correct playback device THX Spartial Sound. so i tried to customize my equalizer but it keeps resetting over and over again. i apply some chnages to EQ go back to the game...for 3 seconds it is showing true sound i just set but after 3 seconds it goes back to i guess default ,,flat,, sound. i even tried applying changes and then restarting pc but no luck

any ideas where is the problem?
 

palo112

Prominent
Sep 23, 2019
84
1
535
0
it tends to work for one gaming session if i check some enchancements like bass boost or sound normalization but after i quit the game or maybe even altabing the game it goes straight back to default

+ right now i guess for THX to work i am on THX Spatial audio playback device, yet sound is like listenning through the cheapest headset on the market. when i switch to usb sound card playback device sound is waaaay better but i guess i dont have THX anymore
 
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