Question Realtek Drivers not installing

[dtxmo]

So i just recently got this new pc but i can't use my headphones bc realtek driver is not installed i've tried installing it many times but whenever i restart there's nothing there the only i have in my sound, video and game controllers is nvidia high definition audio i need help pls.

Windows 10 enterprise
Nvidia GTX 1050
CPU i7 920
Rampage II Extreme
12gb ram

 

[rickypicky5]

I can't find any Windows 10 drivers on your motherboard's support web page, just a Windows 8 driver? If the manual I found for the "Rampage II Extreme" is correct, the motherboard comes with a "SupremeFX X-Fi Audio Card"?

 

[dtxmo]

I can't find any Windows 10 drivers on your motherboard's support web page, just a Windows 8 driver? If the manual I found for the "Rampage II Extreme" is correct, the motherboard comes with a "SupremeFX X-Fi Audio Card"?

i don't really know about the SupremeFX X-Fi Audio Card but yes on the support page there's no windows 10 driverss im also confused about that

 

[rickypicky5]

So i just recently got this new pc but i can't use my headphones bc realtek driver is not installed i've tried installing it many times..

What driver did you try to install and where did you get it from?

 

[rickypicky5]

Here is a review of your motherboard. It looks like there is a lot of good information in the review, so you should read it. You might want to have a look at this and this too.

 

[dtxmo]

Here is a review of your motherboard. It looks like there is a lot of good information in the review, so you should read it. You might want to have a look at this and this too.

so are u suggesting that it doesnt have a audio card if so what do u suggest i do?

 

[dtxmo]

What driver did you try to install and where did you get it from?

realtek audio/ high definition audio tried the official realtek site then tried third party also tried to use the windows 8 driver offered for my motherboard by asus as solution but still no outcome

 

[rickypicky5]

so are u suggesting that it doesnt have a audio card if so what do u suggest i do?

Are there any colored audio ports on the rear of the PC? If there are, then it's likely the audio card is installed and you can try plugging in your headphones to the appropriate audio ports in the rear. If that doesn't work, looking at the manual for your motherboard, it looks like you need the front panel audio connector on your case to be connected to the back of the audio card (page 2-37). You'd have to open up the case to do that.

If your don't have any colored audio ports on the rear of the PC, then the audio card isn't installed, and if you want audio you'd likely need to purchase a sound card (PCI Express x1) and install it.

 

[dtxmo]

Are there any colored audio ports on the rear of the PC? If there are, then it's likely the audio card is installed and you can try plugging in your headphones to the appropriate audio ports in the rear. If that doesn't work, looking at the manual for your motherboard, it looks like you need the front panel audio connector on your case to be connected to the back of the audio card (page 2-37). You'd have to open up the case to do that.

If your don't have any colored audio ports on the rear of the PC, then the audio card isn't installed, and if you want audio you'd likely need to purchase a sound card (PCI Express x1) and install it.

i can't tell but should take a pic for u?

 

[rickypicky5]

i can't tell but should take a pic for u?

Sure. Or you could Google "pc audio jacks" and select images.

 

[dtxmo]

Sure. Or you could Google "pc audio jacks" and select images.

https://imgur.com/a/v38AD2s

View: https://imgur.com/a/v38AD2s


i have some jacks near the bottom but i plugged in my headphones and didn't receive anything from them

 

[rickypicky5]

Did you match the color of your headphone connectors to the jacks colors? Does anything happen on your monitor (screen), like a notification popup window, when you plug them in?

 

[SkyNetRising]

i have some jacks near the bottom but i plugged in my headphones and didn't receive anything from them

It's a separate discrete audio card.
Try drivers From Asus support site for windows 7 64bit.
SoundMAX Audio Driver V6.10.1.6600 for Windows 7 32bit & V6.10.2.6600 for Windows 7 64bit (WHQL).

RAMPAGE II EXTREME - Support

www.asus.com

 

[dtxmo]

yes and no

 

[dtxmo]

It's a separate discrete audio card.
Try drivers From Asus support site for windows 7 64bit.
SoundMAX Audio Driver V6.10.1.6600 for Windows 7 32bit & V6.10.2.6600 for Windows 7 64bit (WHQL).

RAMPAGE II EXTREME - Support

www.asus.com

can u send me the link pls?

 

[rickypicky5]

Can you bring up Device Manager, select Sound, video, and game controllers, and post what is displayed?

 

[dtxmo]

Can you bring up Device Manager, select Sound, video, and game controllers, and post what is displayed?

https://imgur.com/a/n3xRepS

View: https://imgur.com/a/n3xRepS

 

[rickypicky5]

can u send me the link pls?

SkyNetRising gave you the link. Select it then click on the box after "Please select OS" and select "Windows 7 64 bit". After the page refreshes, scroll down to Audio and then DOWNLOAD.

 

[dtxmo]

oh sorry didn't notice

https://imgur.com/a/Vs0pJ5U

View: https://imgur.com/a/Vs0pJ5U

 

[rgd1101]

is your Windows 10 enterprise legit?

 

[dtxmo]

is your Windows 10 enterprise legit?

yes i think

 

[rgd1101]

yes i think

what do you mean i think? where did you bought it from?

 

[rickypicky5]

Can you open up your PC case and take a picture of the sound card?

 

[Corwin65]

yes i think

I find that highly improbable.

 

[dtxmo]

I find that highly improbable.

it was used but but it's probably real