[SOLVED] Realtek not communicating with Logitech Z906

[Jhonnygpg]

Hi everybody!

So, my logitech z906 always worked fine on my computer, but suddenly it stopped.
It seems that Realtek doesn't recognize it as a speaker, but it does appear that it is connected on the back of the computer (Screenshot_1).

And when i reconnect the cables from z906, it even asks me if it's a sound speaker or a headset, and it still not working.
Before, it would appear 2 realtek speaker devices (my headset and the logitech z906), now it's only appearing the headset (Screenshot_2).

i've tried reinstalling realtek like 3 times. And i noticed that when i unninstalled it, it would appear another sound device at the sound manager(btw it wasn't working - Screenshot_3). But when i installed it again, it disappeared. And yes, both ends are safely plugged.

PS.: Sorry for my bad english, i'm from Brazil.

Screenshot_1:

Screenshot_2:

Screenshot_3:

Is there a way i can fix this?

Thank You All!

 

[Vic 40]

Is the Z906 recognized at the front?

 

[Jhonnygpg]

Is the Z906 recognized at the front?

This is what happens when connected at front.
Since it's only the green jack at front, i think it won't work.

 

[Vic 40]

The Portugees is throwing me off,but it seems to be recognized?

Thought the green was all you need since the other speakers are connected to the subwoofer.

What motherboard btw? Seems you have a digital output as well which can be tried. If you have that cable.

 

[Jhonnygpg]

The Portugees is throwing me off,but it seems to be recognized?

Thought the green was all you need since the other speakers are connected to the subwoofer.

What motherboard btw? Seems you have a digital output as well which can be tried. If you have that cable.

Yes, it seems to be recognizing it, but it's not working.

I have a MSI X470.
I just plugged the optic cable, realtek recognizes it, but it's still not working.

I'm beginning to think that the problem it's on the hardware of the sound system.

 

[Vic 40]

You still have your headphones connected when testing?

What does it show in the windows settings like picture 2 in the first post?

 

[Jhonnygpg]

You still have your headphones connected when testing?

Yes, i do.
But when i'll test it, i disable the headphones and set the z906 as default.

 

[Vic 40]

What if you take the plug out?

 

[Jhonnygpg]

What if you take the plug out?

Just took it out. Same.

The windows sound settings with the headphones out look like this :

Ignore the other "Fones de Ouvido(Headphones)", it's my Oculus Rift headset.

 

[Vic 40]

So if you rightclick either and click test you get no sound?

 

[Jhonnygpg]

So if you rightclick either and click test you get no sound?

No, i don't get a sound.
But i can see the green bars going up and down.

 

[Vic 40]

Might be a weird question,but can you plug in headphones to the Z906 control box and test again?

 

[Jhonnygpg]

Might be a weird question,but can you plug in headphones to the Z906 control box and test again?

Ok, i plugged the green cable from the headphones to the z906 subwoofer(central box).
Should i be able to hear any sound on the headphone?

 

[Vic 40]

Might be, only know if you test. had a Logitech 2.1 set where that happened. Still don't know why it didn't switch back to the speakers when taking the headphones out.

 

[Jhonnygpg]

Might be, only know if you test. had a Logitech 2.1 set where that happened. Still don't know why it didn't switch back to the speakers when taking the headphones out.

Just tested it, didn't hear a sound.
That's strange.

 

[Jhonnygpg]

Just tested it, didn't hear a sound.
That's strange.

Damn! I just figured it out!!
Turns out that it has 5 inputs options on the z906 controller, it was selected at 5. I just switched to 3 and it worked. Lol i feel so dumb now.

Anyways, thank you for your effort on helping me Vic 40!

 

[Vic 40]

Well didn't think of that one too. Since recognized i thought it was some setting or something,but good you looked at that.

Enjoy. 😄