Receive fax problem

[Guest]

Archived from groups: microsoft.public.windowsxp.print_fax (More info?)

I am rnning Windows Server 2003, and I have a Fiber connection for web, and
an internal fax modem. I have run the Fax Configration Wizard, and I am able
to send faxes, but am unable to recieve them. I have upgraded to the latest
drivers, and still it will not pick up the incoming faxes. Can anyone give
me some advice on how to overcome this problem?

 

[Chuck]

Archived from groups: microsoft.public.windowsxp.print_fax (More info?)

The first thing I would do is to enable the modem log, and see if the modem
even sees the incoming fax call.
"RxAdmin" <RxAdmin@discussions.microsoft.com> wrote in message
newsDC361FB-39BF-43F3-807C-85F3B44FBBA5@microsoft.com...
>I am rnning Windows Server 2003, and I have a Fiber connection for web, and
> an internal fax modem. I have run the Fax Configration Wizard, and I am
> able
> to send faxes, but am unable to recieve them. I have upgraded to the
> latest
> drivers, and still it will not pick up the incoming faxes. Can anyone
> give
> me some advice on how to overcome this problem?

 

[Guest]

Archived from groups: microsoft.public.windowsxp.print_fax (More info?)

You might also want to make sure make sure you're using a Fax modem listed
in the Hardware Compatibility List; Microsoft's current Fax services can
have all sorts of strange difficulties with modems not on the list:

Windows XP Hardware Compatibility
http://www.microsoft.com/whdc/hcl/default.mspx

Hal
--
Hal Hostetler, CPBE -- hhh@kvoa.com
Senior Engineer/MIS -- MS MVP-S/U -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Still Cadillacin' - www.badnewsbluesband.com

"RxAdmin" <RxAdmin@discussions.microsoft.com> wrote in message
newsDC361FB-39BF-43F3-807C-85F3B44FBBA5@microsoft.com...
> I am rnning Windows Server 2003, and I have a Fiber connection for web,
and
> an internal fax modem. I have run the Fax Configration Wizard, and I am
able
> to send faxes, but am unable to recieve them. I have upgraded to the
latest
> drivers, and still it will not pick up the incoming faxes. Can anyone
give
> me some advice on how to overcome this problem?

 

[Guest]

Archived from groups: microsoft.public.windowsxp.print_fax (More info?)

I got some new drivers from the company. Now it picks up the call. still
working on getting it to print to the priner.

"Hal Hostetler [MVP S/U]" wrote:

> You might also want to make sure make sure you're using a Fax modem listed
> in the Hardware Compatibility List; Microsoft's current Fax services can
> have all sorts of strange difficulties with modems not on the list:
>
> Windows XP Hardware Compatibility
> http://www.microsoft.com/whdc/hcl/default.mspx
>
> Hal
> --
> Hal Hostetler, CPBE -- hhh@kvoa.com
> Senior Engineer/MIS -- MS MVP-S/U -- WA7BGX
> http://www.kvoa.com -- "When News breaks, we fix it!"
> KVOA Television, Tucson, AZ. NBC Channel 4
> Still Cadillacin' - www.badnewsbluesband.com
>
> "RxAdmin" <RxAdmin@discussions.microsoft.com> wrote in message
> newsDC361FB-39BF-43F3-807C-85F3B44FBBA5@microsoft.com...
> > I am rnning Windows Server 2003, and I have a Fiber connection for web,
> and
> > an internal fax modem. I have run the Fax Configration Wizard, and I am
> able
> > to send faxes, but am unable to recieve them. I have upgraded to the
> latest
> > drivers, and still it will not pick up the incoming faxes. Can anyone
> give
> > me some advice on how to overcome this problem?
>
>
>