Recurring BSOD caused by ntfs.sys

[Tim_9949]

Hi.. I keep getting BSOD's and cannot find any pattern of usage that may lend towards any culprit. The issues started about a week after a fresh install of Windows 10.

System Information:
Windows version: Windows 10 , 10.0, build: 10586
Windows dir: C:\Windows
Hardware: ASUSTeK COMPUTER INC., M5A99FX PRO R2.0
CPU: AuthenticAMD AMD FX(tm)-8320 Eight-Core Processor AMD586, level: 21
8 logical processors, active mask: 255
RAM: 6337961984 bytes total

What I have tried:
MemTest86 - 3 full passes with no errors
Windows Defender - full virus scan with no threats detected
Updated Motherboard BIOS
Updated Nvidia Graphics drivers

Below are the .dmp files since the crashes began 2 weeks ago.
http://sabercathost.com/1SOn/080716-9906-01.dmp
http://sabercathost.com/1SOp/080916-8859-01.dmp
http://sabercathost.com/2iPk/080916-8921-01.dmp
http://sabercathost.com/2iPl/081916-10781-01.dmp
http://sabercathost.com/2iPm/081916-10812-01.dmp
http://sabercathost.com/2iPn/082016-9875-01.dmp
http://sabercathost.com/1SOu/082316-11968-01.dmp
http://sabercathost.com/1SOo/080716-13046-01.dmp

What can I do to remedy this?

Thanks.

 

[Paul NZ]

Put them on onedrive. I'm not waiting 30 secs for each file

If its a 0x24 stop error this can mean its corrupt. It can also mean replace it

 

[Tim_9949]

Put them on onedrive. I'm not waiting 30 secs for each file

If its a 0x24 stop error this can mean its corrupt. It can also mean replace it

Sorry about that Paul NZ.
Here is a supplementary download link for the files
http://drive.google.com/dumpfiles

 

[Shaun o]

And the simple answer is !

Use back up and restore of windows 10

And use it.

Or choose a restore point before you stated it began to go wrong Tim dated about a week ago.


As it will also state what was installed, or what bit of software might of caused the problem for it to start giving you BSOD.

I`m not interested in the dump file, because if you use backup and restore it will fix the problem, but also as said if after the system restore is done Tim then you know what bit of software, or windows update caused the problem based on what the restore point information tells you why a backup was made.

And after all it`s exactly why windows Backup and restore was created.
For just such a situation.

 

[Paul NZ]

I would update these drivers theyre 6 yrs old SaiK0CCC.sys. This driver maybe part of Saitek HDD Filter Driver

Hmm you're getting a 0xa0 stop error in hal.ddl. Which may relate to the CPU

What BIOS is on this?? And what version of windows 10 is installed?? It's up to 14393.82 now

This file is also ancient CAM_Client_V3.sys 8 yrs old. Either uninstall it or update it. Looks like it's for a cam

Your logitech drivers lvuvc64.sys are 4 yrs old

 

[Tim_9949]

I would update these drivers theyre 6 yrs old SaiK0CCC.sys. This driver maybe part of Saitek HDD Filter Driver

Hmm you're getting a 0xa0 stop error in hal.ddl. Which may relate to the CPU

What BIOS is on this?? And what version of windows 10 is installed?? It's up to 14393.82 now

This file is also ancient CAM_Client_V3.sys 8 yrs old. Either uninstall it or update it. Looks like it's for a cam

Your logitech drivers lvuvc64.sys are 4 yrs old

Windows version is 10.0.10586 Build 10586
BIOS Version/Date is American Megatrends Inc. 2501, 4/7/2014
SMBIOS Version 2.7

I have uninstalled CAM client and updated the logitech drivers and updated the drivers for my Cyborg RAT 3 mouse that I found the Saitek driver update link leading to.

Today i got BSOD again.
Below is the link to the dump file that created.
https://drive.google.com/open?id=0B9Ctb2N4flMWekM5Z2xtcnh2UTA

 

[Paul NZ]

Update windows it's up to 14393.82 now. Yours is out of date

 

[johnbl]

if you do the updates and still have bugchecks, you will want to start cmd.exe as an admin then run
sfc.exe /scannow
dism.exe /online /cleanup-image /restorehealth

if nothing is detected you might need to run verifier to find out what overwrote the stack.
you would start cmd.exe as an admin, then run
verifier.exe /standard /all
then reboot.
verifier will call a bughceck if a driver overwrites its memory area.
(be sure to know how to get into safe mode so you can turn off verifier if your system bugchecks on the next boot up.)

to turn off verifier you run
verifier.exe /reset
be sure to do this after you are done testing or your machine will run slowly until you do.

when you get a bugcheck with verifier on it should name the driver that corrupted memory, it will name it in the memory dump file.

my best guess is that it will turn out to be bugs in the saitek drivers dated in 2010. you might just remove them and see if the problem goes away.




your bios version is current but your motherboard drivers need to be updated
https://www.asus.com/us/Motherboards/M5A99FX_PRO_R20/HelpDesk_Download/


the last bugcheck just showed a corrupted stack while running chrome.exe
I would disable any chrome extensions to see if they are causing the problem.

old drivers installed:
Asus PCProbe Utility (should be updated with the motherboard utilities)
\SystemRoot\SysWow64\drivers\AsIO.sys Wed Aug 22 02:54:47 2012

Logitech Camera driver
http://support.logitech.com/en_us/home
\SystemRoot\system32\DRIVERS\lvrs64.sys Mon Oct 22 19:11:24 2012
Logitech USB Video Class Driver (WebCam)
\SystemRoot\system32\DRIVERS\lvuvc64.sys Mon Oct 22 19:12:08 2012

old saitek drivers ( I would remove them or look for a update)
http://www.saitek.com/uk/down/drivers.php
\SystemRoot\system32\DRIVERS\SaiK0CCC.sys Fri Apr 23 03:59:33 2010
SystemRoot\System32\drivers\SaiU0CCC.sys Fri Apr 23 03:59:27 2010

old Toshiba Bluetooth Port Emulation Driver and Toshiba Bluetooth Driver maybe look here:
http://support.toshiba.com/# (not sure)
\SystemRoot\system32\DRIVERS\tosporte.sys Fri Jul 27 00:34:04 2012
\SystemRoot\System32\Drivers\tosrfcom.sys Tue Jun 12 05:21:05 2012

machine info:

BIOS Version 2501
BIOS Starting Address Segment f000
BIOS Release Date 04/07/2014
Manufacturer ASUSTeK COMPUTER INC.
Product M5A99FX PRO R2.0
Version Rev 1.xx
Processor Version AMD FX(tm)-8320 Eight-Core Processor
Processor Voltage 8dh - 1.3V
External Clock 200MHz
Max Speed 3500MHz
Current Speed 3500MHz

 

[Tim_9949]

if you do the updates and still have bugchecks, you will want to start cmd.exe as an admin then run
sfc.exe /scannow
dism.exe /online /cleanup-image /restorehealth

if nothing is detected you might need to run verifier to find out what overwrote the stack.
you would start cmd.exe as an admin, then run
verifier.exe /standard /all
then reboot.
verifier will call a bughceck if a driver overwrites its memory area.
(be sure to know how to get into safe mode so you can turn off verifier if your system bugchecks on the next boot up.)

to turn off verifier you run
verifier.exe /reset
be sure to do this after you are done testing or your machine will run slowly until you do.

when you get a bugcheck with verifier on it should name the driver that corrupted memory, it will name it in the memory dump file.

my best guess is that it will turn out to be bugs in the saitek drivers dated in 2010. you might just remove them and see if the problem goes away.




your bios version is current but your motherboard drivers need to be updated
https://www.asus.com/us/Motherboards/M5A99FX_PRO_R20/HelpDesk_Download/


the last bugcheck just showed a corrupted stack while running chrome.exe
I would disable any chrome extensions to see if they are causing the problem.

old drivers installed:
Asus PCProbe Utility (should be updated with the motherboard utilities)
\SystemRoot\SysWow64\drivers\AsIO.sys Wed Aug 22 02:54:47 2012

Logitech Camera driver
http://support.logitech.com/en_us/home
\SystemRoot\system32\DRIVERS\lvrs64.sys Mon Oct 22 19:11:24 2012
Logitech USB Video Class Driver (WebCam)
\SystemRoot\system32\DRIVERS\lvuvc64.sys Mon Oct 22 19:12:08 2012

old saitek drivers ( I would remove them or look for a update)
http://www.saitek.com/uk/down/drivers.php
\SystemRoot\system32\DRIVERS\SaiK0CCC.sys Fri Apr 23 03:59:33 2010
SystemRoot\System32\drivers\SaiU0CCC.sys Fri Apr 23 03:59:27 2010

old Toshiba Bluetooth Port Emulation Driver and Toshiba Bluetooth Driver maybe look here:
http://support.toshiba.com/# (not sure)
\SystemRoot\system32\DRIVERS\tosporte.sys Fri Jul 27 00:34:04 2012
\SystemRoot\System32\Drivers\tosrfcom.sys Tue Jun 12 05:21:05 2012

machine info:

BIOS Version 2501
BIOS Starting Address Segment f000
BIOS Release Date 04/07/2014
Manufacturer ASUSTeK COMPUTER INC.
Product M5A99FX PRO R2.0
Version Rev 1.xx
Processor Version AMD FX(tm)-8320 Eight-Core Processor
Processor Voltage 8dh - 1.3V
External Clock 200MHz
Max Speed 3500MHz
Current Speed 3500MHz

I did the
sfc.exe /scannow
dism.exe /online /cleanup-image /restorehealth
and it found no errors.

I was unsure about how to test the machine with verifier.exe running.

I updated all of the drivers that I could, but could not find motherboard drivers. Are those packaged with the motherboard utility programs?

Thanks

 

[johnbl]

this link has all of the current motherboard drivers.
https://www.asus.com/us/Motherboards/M5A99FX_PRO_R20/HelpDesk_Download/
audio, lan , usb, and sata drivers

if you do the updates and still have bugchecks, you will want to start cmd.exe as an admin then run
sfc.exe /scannow
dism.exe /online /cleanup-image /restorehealth

if nothing is detected you might need to run verifier to find out what overwrote the stack.
you would start cmd.exe as an admin, then run
verifier.exe /standard /all
then reboot.
verifier will call a bughceck if a driver overwrites its memory area.
(be sure to know how to get into safe mode so you can turn off verifier if your system bugchecks on the next boot up.)

to turn off verifier you run
verifier.exe /reset
be sure to do this after you are done testing or your machine will run slowly until you do.

when you get a bugcheck with verifier on it should name the driver that corrupted memory, it will name it in the memory dump file.

my best guess is that it will turn out to be bugs in the saitek drivers dated in 2010. you might just remove them and see if the problem goes away.




your bios version is current but your motherboard drivers need to be updated
https://www.asus.com/us/Motherboards/M5A99FX_PRO_R20/HelpDesk_Download/


the last bugcheck just showed a corrupted stack while running chrome.exe
I would disable any chrome extensions to see if they are causing the problem.

old drivers installed:
Asus PCProbe Utility (should be updated with the motherboard utilities)
\SystemRoot\SysWow64\drivers\AsIO.sys Wed Aug 22 02:54:47 2012

Logitech Camera driver
http://support.logitech.com/en_us/home
\SystemRoot\system32\DRIVERS\lvrs64.sys Mon Oct 22 19:11:24 2012
Logitech USB Video Class Driver (WebCam)
\SystemRoot\system32\DRIVERS\lvuvc64.sys Mon Oct 22 19:12:08 2012

old saitek drivers ( I would remove them or look for a update)
http://www.saitek.com/uk/down/drivers.php
\SystemRoot\system32\DRIVERS\SaiK0CCC.sys Fri Apr 23 03:59:33 2010
SystemRoot\System32\drivers\SaiU0CCC.sys Fri Apr 23 03:59:27 2010

old Toshiba Bluetooth Port Emulation Driver and Toshiba Bluetooth Driver maybe look here:
http://support.toshiba.com/# (not sure)
\SystemRoot\system32\DRIVERS\tosporte.sys Fri Jul 27 00:34:04 2012
\SystemRoot\System32\Drivers\tosrfcom.sys Tue Jun 12 05:21:05 2012

machine info:

BIOS Version 2501
BIOS Starting Address Segment f000
BIOS Release Date 04/07/2014
Manufacturer ASUSTeK COMPUTER INC.
Product M5A99FX PRO R2.0
Version Rev 1.xx
Processor Version AMD FX(tm)-8320 Eight-Core Processor
Processor Voltage 8dh - 1.3V
External Clock 200MHz
Max Speed 3500MHz
Current Speed 3500MHz

I did the
sfc.exe /scannow
dism.exe /online /cleanup-image /restorehealth
and it found no errors.

I was unsure about how to test the machine with verifier.exe running.

I updated all of the drivers that I could, but could not find motherboard drivers. Are those packaged with the motherboard utility programs?

Thanks

 

[Tim_9949]

I updated all of those. After updating Windows, it had seemed to be resolved but the machine began to freeze and not push a BSOD. I don't know where to go next.

this link has all of the current motherboard drivers.
https://www.asus.com/us/Motherboards/M5A99FX_PRO_R20/HelpDesk_Download/
audio, lan , usb, and sata drivers

 

[Tim_9949]

I updated all of those. After updating Windows, it had seemed to be resolved but the machine began to freeze and not push a BSOD.
Dump files from the most recent crashes are in the google drive
I don't know where to go next.

this link has all of the current motherboard drivers.
https://www.asus.com/us/Motherboards/M5A99FX_PRO_R20/HelpDesk_Download/
audio, lan , usb, and sata drivers