Hey there
So, my father is having a very odd issue. It probably has a simple solution but I haven't been able to find it. (I'm not sure if this is the right place to post it, but considering I've heard of something called the Search Redirect Virus, I figured it's better to be safe then sorry)
The issue is: Google Chrome keeps redirecting to yahoo whenever he does a search in a new blank tab.
And here's the twist: It ONLY happens when he's signed in/synced to Google Chrome. If he unsyncs/signs out, the problem stops. It also doesn't happen with any other browser. It is also a multi-computer issue (both his Mac and PC are having it. They are on the same internet/wifi though).
Other things we've tried/checked with no change:
Reformatted his PC (He tried it before asking for my help)
Browser Extensions (All were disabled except Google Docs)
Google Chrome's Search Engine (both default, what happens when he opens a new tab and have even deleted every other search engine except Google. Even with Yahoo being inactive, it still is used)
Anti-Virus/Malware Checker (As I also mentioned, he reformatted the computer and it's happening on multiple)
Resetting Google Chrome's Settings
Installing a fresh copy of Google Chrome (as I mentioned, he reformatted)
On top of all that, here's some other things we've discovered he can go to Google.com and search there just fine. It only happens when he opens a new tab and tries to perform a search on the blank tab
I recommended a temporary solution of using an extension that allows you to customize the new tab screen so you can go to a specific website (in this case, Google.com).
We'd still like to get to the bottom of this though.
Thanks in advance,
Jeff
So, my father is having a very odd issue. It probably has a simple solution but I haven't been able to find it. (I'm not sure if this is the right place to post it, but considering I've heard of something called the Search Redirect Virus, I figured it's better to be safe then sorry)
The issue is: Google Chrome keeps redirecting to yahoo whenever he does a search in a new blank tab.
And here's the twist: It ONLY happens when he's signed in/synced to Google Chrome. If he unsyncs/signs out, the problem stops. It also doesn't happen with any other browser. It is also a multi-computer issue (both his Mac and PC are having it. They are on the same internet/wifi though).
Other things we've tried/checked with no change:
Reformatted his PC (He tried it before asking for my help)
Browser Extensions (All were disabled except Google Docs)
Google Chrome's Search Engine (both default, what happens when he opens a new tab and have even deleted every other search engine except Google. Even with Yahoo being inactive, it still is used)
Anti-Virus/Malware Checker (As I also mentioned, he reformatted the computer and it's happening on multiple)
Resetting Google Chrome's Settings
Installing a fresh copy of Google Chrome (as I mentioned, he reformatted)
On top of all that, here's some other things we've discovered he can go to Google.com and search there just fine. It only happens when he opens a new tab and tries to perform a search on the blank tab
I recommended a temporary solution of using an extension that allows you to customize the new tab screen so you can go to a specific website (in this case, Google.com).
We'd still like to get to the bottom of this though.
Thanks in advance,
Jeff
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