Remote assistance does not see Messenger

[Guest]

Archived from groups: microsoft.public.windowsxp.messenger (More info?)

I am trying to use the remote assistance feature of XP. I can not send
invite through Messenger because it says "Windows Messenger not
installed". Messenger is installed. How do I get remote assistance to
see that messenger is installed?


--
gregt812

 

[Guest]

Archived from groups: microsoft.public.windowsxp.messenger (More info?)

Greetings,

Actually you're using MSN Messenger; Remote Assistance in Windows XP requires Windows
Messenger to be installed (these are two separate products!). You'll need to reinstall
Windows Messenger from here:
http://microsoft.com/downloads/details.aspx?familyid=b475d2d1-6266-4d82-bf78-14597545a6b4
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2004 Jonathan Kay.
You *must* contact me for redistribution rights.

"gregt812" <gregt812.1gaxh0@pcbanter.net> wrote in message
news:gregt812.1gaxh0@pcbanter.net...
>
> I am trying to use the remote assistance feature of XP. I can not send
> invite through Messenger because it says "Windows Messenger not
> installed". Messenger is installed. How do I get remote assistance to
> see that messenger is installed?
>
>
> --
> gregt812