Archived from groups: microsoft.public.windowsxp.help_and_support (More info?)
After a failed attempt to do a system restore on my computer today (an
hourglass appeared on my screen, but none of the ussual signs of a system
restore took place; the reasons for the failure of today's system restore
are probably not relevant here), I came to this newsgroup and found some
information about repairing system restore. I have done the following, as
quoted from a previous post by Rick Rogers:
Start/run services.msc, locate the SR service and doubleclick it. Click the
stop button, then set the startup type dropdown to disabled. Click apply/ok,
then reboot.
Then, check the "System Volume Information folder" on each drive (you may
need to set folder options/view tab to see hidden and system folders for
this) and delete any contents. Reverse the steps to restart it.
I couldn't access the System Volume Information folder referenced above, so
I checked the Microsoft support web site for information on how to do that.
The suggestions there didn't solve the prolem for me, so I went on to the
next part of Rick's post:
Go to the Control Panel/Folder Options/View tab, set it to "Show hidden
files and folders" and "Show the contents of system folders", then uncheck
"Hide protected operating system files [recommended]". Also uncheck "Hide
extensions for known file types".
Then, open Windows Explorer from Start/All Programs and go to the
C:\Windows\Inf folder. Locate the sr.inf file, right-click it and choose
install.
You may need to either insert your WinXP CD or know where your I386 folder
is located on the hard drive. You may also need to know where the
\ServicePackFiles folder is (usually under the Windows directory).
I found the I386 and ServicePackFiles folders successfully, then started the
reinstall process from the sr.inf file. When this process began, the
install prompted me for the location of a file not mentioned above, that
being sr.sys. I stopped the install and did a search for this file. I
found not one, but four copies of sr.sys on my computer in the following
locations:
C:\WINDOWS\$NtServicePackUninstall$
C:\WINDOWS\ServicePackFiles\i386
C:\WINDOWS\system32\drivers
:\WINDOWS\SoftwareDistribution\Download\9ded4ee34a35fced0033d3e152a36e0e
I need to know which one of these to select in order to continue with the
reinstall. Thanks for any advice.
After a failed attempt to do a system restore on my computer today (an
hourglass appeared on my screen, but none of the ussual signs of a system
restore took place; the reasons for the failure of today's system restore
are probably not relevant here), I came to this newsgroup and found some
information about repairing system restore. I have done the following, as
quoted from a previous post by Rick Rogers:
Start/run services.msc, locate the SR service and doubleclick it. Click the
stop button, then set the startup type dropdown to disabled. Click apply/ok,
then reboot.
Then, check the "System Volume Information folder" on each drive (you may
need to set folder options/view tab to see hidden and system folders for
this) and delete any contents. Reverse the steps to restart it.
I couldn't access the System Volume Information folder referenced above, so
I checked the Microsoft support web site for information on how to do that.
The suggestions there didn't solve the prolem for me, so I went on to the
next part of Rick's post:
Go to the Control Panel/Folder Options/View tab, set it to "Show hidden
files and folders" and "Show the contents of system folders", then uncheck
"Hide protected operating system files [recommended]". Also uncheck "Hide
extensions for known file types".
Then, open Windows Explorer from Start/All Programs and go to the
C:\Windows\Inf folder. Locate the sr.inf file, right-click it and choose
install.
You may need to either insert your WinXP CD or know where your I386 folder
is located on the hard drive. You may also need to know where the
\ServicePackFiles folder is (usually under the Windows directory).
I found the I386 and ServicePackFiles folders successfully, then started the
reinstall process from the sr.inf file. When this process began, the
install prompted me for the location of a file not mentioned above, that
being sr.sys. I stopped the install and did a search for this file. I
found not one, but four copies of sr.sys on my computer in the following
locations:
C:\WINDOWS\$NtServicePackUninstall$
C:\WINDOWS\ServicePackFiles\i386
C:\WINDOWS\system32\drivers
:\WINDOWS\SoftwareDistribution\Download\9ded4ee34a35fced0033d3e152a36e0e
I need to know which one of these to select in order to continue with the
reinstall. Thanks for any advice.
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