Question Replaced DDR5 RAM but still not working properly - - - is it motherboard or RAM issue ?

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Harsh0824

Harsh0824

Feb 4, 2024
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PC specs:
CPU: Ryzen 5 7600X
GPU: MSI RTX 3080
MB: MSI MAG B650 Tomahawk
Memory: XPG Lancer Blade 32gb 6000
PSU: Corsair 750W

I recently was having issues with a set of G.skill trident z5 ram, the issue was that at 6000 speed my pc would crash every 10 minutes and then at 4000 speed it would crash once every hour. With a occasional memory management BSOD, and sometimes my monitors would just go black with my PC still running requiring a manually power down or reset. After asking about online I took my ram back to get a replacement kit, then they gave me the kit mentioned above. The tech at the computer store said that XPG kit they had worked so I could just take that. After installing it and enabling AMD expo, my pc ran fine until about a day later it randomly restarted and then a day later it happened again, but it only happened once a day. Now randomly today just while surfing I got another memory management BSOD with another crash soon after. Is it a chance I got another faulty kit or at this point is it the motherboard???

Thanks for reading any help would be greatly appreciated.
 
Harsh0824 said:
PC specs:
CPU: Ryzen 5 7600X
GPU: MSI RTX 3080
MB: MSI MAG B650 Tomahawk
Memory: XPG Lancer Blade 32gb 6000
PSU: Corsair 750W

I recently was having issues with a set of G.skill trident z5 ram, the issue was that at 6000 speed my pc would crash every 10 minutes and then at 4000 speed it would crash once every hour. With a occasional memory management BSOD, and sometimes my monitors would just go black with my PC still running requiring a manually power down or reset. After asking about online I took my ram back to get a replacement kit, then they gave me the kit mentioned above. The tech at the computer store said that XPG kit they had worked so I could just take that. After installing it and enabling AMD expo, my pc ran fine until about a day later it randomly restarted and then a day later it happened again, but it only happened once a day. Now randomly today just while surfing I got another memory management BSOD with another crash soon after. Is it a chance I got another faulty kit or at this point is it the motherboard???

Thanks for reading any help would be greatly appreciated.
Click to expand...
Had a similar experience like yours...
it all started after the first installation and the first ever boot of the setup, just because of a misread information about the cpu being able to handle max ram frequencies.
After enabling EXPO for my patriot viper venom 6000 rams i started having problems and thus getting the BSOD on my monitor, but after some restarts and some more BSODs stating MEMORY_MANAGEMENT as the error code, the pc booted up, but i still decided to check the bios, and my rams were set back to 4800 instead of 6000, and in the end that was a good thing, but i still decided to go back to 6000, and after a manual shutdown, my system decided that it was time to let go of the ram sticks, so, as of today i bought some corsair vengeance and i decided to keep them at 4800 instead of the 5600 they were intended to be used.
After reading so many forums online because i was so frustrated and panicked at the same time i would suggest trying with another kit, but since the tech told you that they were good, it could be a memory bus or memory controller related problem, so i guess mobo and not ram, cause if the ram sticks work on other motherboards then yeah, it's the mobo.

TLDR
if i had to guess it could be a memory controller or ram bus related problem if the rams work on other devices but yours.
You could also try to flash the mobo to a recent version and see if that helps
(now keep in mind that your cpu such as other am5 cpus has it's limits in terms of ram speeds, and you can check those frequencies on the AMD page about your cpu specifically)
 
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ChilllPhilll said:
Had a similar experience like yours...
it all started after the first installation and the first ever boot of the setup, just because of a misread information about the cpu being able to handle max ram frequencies.
After enabling EXPO for my patriot viper venom 6000 rams i started having problems and thus getting the BSOD on my monitor, but after some restarts and some more BSODs stating MEMORY_MANAGEMENT as the error code, the pc booted up, but i still decided to check the bios, and my rams were set back to 4800 instead of 6000, and in the end that was a good thing, but i still decided to go back to 6000, and after a manual shutdown, my system decided that it was time to let go of the ram sticks, so, as of today i bought some corsair vengeance and i decided to keep them at 4800 instead of the 5600 they were intended to be used.
After reading so many forums online because i was so frustrated and panicked at the same time i would suggest trying with another kit, but since the tech told you that they were good, it could be a memory bus or memory controller related problem, so i guess mobo and not ram, cause if the ram sticks work on other motherboards then yeah, it's the mobo.

TLDR
if i had to guess it could be a memory controller or ram bus related problem if the rams work on other devices but yours.
You could also try to flash the mobo to a recent version and see if that helps
(now keep in mind that your cpu such as other am5 cpus has it's limits in terms of ram speeds, and you can check those frequencies on the AMD page about your cpu specifically)
Click to expand...
Wow this may be it on AMD's official website it max memory speed is 5200, thank you so much! That would probably explain why memtest86 didn't find any errors in the ram itself. Would manually changing the speed to 5200 do the trick?
 
Harsh0824 said:
Wow this may be it on AMD's official website it max memory speed is 5200, thank you so much! That would probably explain why memtest86 didn't find any errors in the ram itself. Would manually changing the speed to 5200 do the trick?
Click to expand...
Yeah, that’s probably why you didn’t find any software related problems with memtest, because the ram itself is good but the cpu can’t handle those frequencies such as 6000.
I suggest to keep the frequencies set to default, like when you place them in the sockets themselves, cause they usually run at lower frequencies out of the box, such as 4800 instead of trying to manually overclock them if you don’t have any Expo profiles and having to go through the hassle of finding the right settings.
on the other side, if you like to fiddle with the knobs and sliders in the bios go for it but if I was you I would keep them as is.
But in the end, as I already said, since you had already overclocked them and started having problems then and there with other ram sticks too, and because you had surpassed the threshold of the cpu max frequency handling capabilities it could well be a motherboard problem related to the memory controller (I hope not, because I know how frustrating and time consuming that can get).
I hope everything I wrote is readable cause I’m Italian and English is not my first language ahah, but in the end I hope to have opened your mind a bit to check for the source of the problem :)
Let me know if you solve it
 
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