Hello. I'm very new to all this and recently completed my first pc build using an EVGA GeForce GTX 1660 6 GB SC ULTRA GAMING Video Card. The card never got detected by Windows 10 or the BIOS. I've uninstalled and reinstalled it multiple times. It's been seated correctly and plugged in correctly. The fans spin so it gets power, but it never showed up in Device Manager (yes, even with hidden items enabled). The monitor says the HDMI connection is inactive if I plug into the GPU. I've tried to download drivers and GeForce Experience, but neither work because they need a card to recognize and mine never reads as installed. It's like it doesn't exist to anything but the PSU.
So I RMA'd it, and got a replacement. Same problems. Nothing changed except for one instance where after a reinstall, a hidden item in the Device Manager was "Basic Windows Display Adapter", and it said it wasn't installed properly/fully (Code 45). Then I checked Windows updates, and a Nvidia driver was auto-installed. But that was it. I couldn't find anyone else with this specific scenario, so I ended up uninstalling the "basic adapter" and continuing to see if I had just seated the card incorrectly.
At this point I'm utterly baffled and frustrated. I don't know if it's a giant coincidence that my replacement card is also defective, if the motherboard is defective (Everything else runs smoothly, btw. The internal graphics, cooling, usb's... Everything else works like a dream.), or if this specific card type isn't compatible. Can anyone provide some clarity for me? Thanks.
Here's the rest of my build:
So I RMA'd it, and got a replacement. Same problems. Nothing changed except for one instance where after a reinstall, a hidden item in the Device Manager was "Basic Windows Display Adapter", and it said it wasn't installed properly/fully (Code 45). Then I checked Windows updates, and a Nvidia driver was auto-installed. But that was it. I couldn't find anyone else with this specific scenario, so I ended up uninstalling the "basic adapter" and continuing to see if I had just seated the card incorrectly.
At this point I'm utterly baffled and frustrated. I don't know if it's a giant coincidence that my replacement card is also defective, if the motherboard is defective (Everything else runs smoothly, btw. The internal graphics, cooling, usb's... Everything else works like a dream.), or if this specific card type isn't compatible. Can anyone provide some clarity for me? Thanks.
Here's the rest of my build:
- Intel Core i7-8700K 3.7 GHz 6-Core OEM/Tray Processor
- Gigabyte Z390 Aorus Pro Wifi ATX LGA1151
- Crucial Ballistix 32 GB (2 x 16 GB) DDR4-3200 CL16 Memory
- Western Digital Blue 500 GB 2.5" Solid State Drive
- Western Digital Black 1 TB 2.5" 7200RPM Internal Hard Drive
- SeaSonic FOCUS 550 W 80+ Platinum Certified Fully Modular ATX Power Supply
- Windows 10 (64-bit)