Question Requesting help diagnosing random BSOD issue - Have Minidump file listed below

redteamrocks

Honorable
Feb 16, 2018
4
0
10,510
TL;DR: My PC is BSODing while playing games. It shows a whea uncorrectable error. I'm aware that this is usually a hardware issue, but can also be due to corrupted drivers. So far I've done the following to troubleshoot (nothing has worked):
  • Run error and stress tests on parts individually (All passed, no errors and did not get too hot)
  • Updated drivers
  • Reset Windows back to default (Local reinstall)
  • Removed GPU driver with DDU and reinstalled it

I was able to locate the Minidump files and I understand some of it, but not enough to really know what's going on. I'm going to paste it below, can someone please help me decipher this? Thank you!!

*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

CRITICAL_PROCESS_DIED (ef)
A critical system process died
Arguments:
Arg1: ffff8e8b6f5c4300, Process object or thread object
Arg2: 0000000000000000, If this is 0, a process died. If this is 1, a thread died.
Arg3: 0000000000000000, The process object that initiated the termination.
Arg4: 0000000000000000

Debugging Details:
------------------


KEY_VALUES_STRING: 1

Key : Analysis.CPU.mSec
Value: 1796

Key : Analysis.Elapsed.mSec
Value: 1792

Key : Analysis.IO.Other.Mb
Value: 0

Key : Analysis.IO.Read.Mb
Value: 1

Key : Analysis.IO.Write.Mb
Value: 0

Key : Analysis.Init.CPU.mSec
Value: 296

Key : Analysis.Init.Elapsed.mSec
Value: 9332

Key : Analysis.Memory.CommitPeak.Mb
Value: 83

Key : Analysis.Version.DbgEng
Value: 10.0.27725.1000

Key : Analysis.Version.Description
Value: 10.2408.27.01 amd64fre

Key : Analysis.Version.Ext
Value: 1.2408.27.1

Key : Bugcheck.Code.LegacyAPI
Value: 0xef

Key : Bugcheck.Code.TargetModel
Value: 0xef

Key : CriticalProcessDied.ExceptionCode
Value: 72488080

Key : CriticalProcessDied.ImageName
Value: ntdll.dll

Key : CriticalProcessDied.ImageOffset
Value: 9a0dc

Key : CriticalProcessDied.ImageSize
Value: 1f8000

Key : CriticalProcessDied.ImageTimestamp
Value: 688f8c4b

Key : CriticalProcessDied.Process
Value: svchost.exe

Key : CriticalProcessDied.Symbol
Value: ntdll.dll!_woutput_s

Key : CriticalProcessDied.WERReportId
Value: af78e019-03e7-4228-a537-d3a84fc9daf4

Key : Dump.Attributes.AsUlong
Value: 8

Key : Dump.Attributes.KernelGeneratedTriageDump
Value: 1

Key : Failure.Bucket
Value: 0xEF_svchost.exe_BUGCHECK_CRITICAL_PROCESS_72488080_ntdll.dll!_woutput_s_IMAGE_ntdll.dll

Key : Failure.Hash
Value: {1682f81f-cc2c-471c-da1b-ea66fa4ccbbf}


BUGCHECK_CODE: ef

BUGCHECK_P1: ffff8e8b6f5c4300

BUGCHECK_P2: 0

BUGCHECK_P3: 0

BUGCHECK_P4: 0

FILE_IN_CAB: 011925-7156-01.dmp

DUMP_FILE_ATTRIBUTES: 0x8
Kernel Generated Triage Dump

FAULTING_THREAD: ffff8e8b72488080

PROCESS_NAME: svchost.exe

CRITICAL_PROCESS: svchost.exe

ERROR_CODE: (NTSTATUS) 0x72488080 - <Unable to get error code text>

CRITICAL_PROCESS_REPORTGUID: {af78e019-03e7-4228-a537-d3a84fc9daf4}

IMAGE_NAME: ntdll.dll

MODULE_NAME: ntdll

FAULTING_MODULE: 0000000000000000

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXNTFS: 1 (!blackboxntfs)


BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT: 1

STACK_TEXT:
ffffe387`c534d938 fffff801`7e10ed12 : 00000000`000000ef ffff8e8b`6f5c4300 00000000`00000000 00000000`00000000 : nt!KeBugCheckEx
ffffe387`c534d940 fffff801`7e016e13 : 00000000`00000000 fffff801`7db167fd 00000000`00000002 fffff801`7db16727 : nt!PspCatchCriticalBreak+0x10e
ffffe387`c534d9e0 fffff801`7deb0c10 : ffff8e8b`00000000 00000000`00000000 ffff8e8b`6f5c4300 ffff8e8b`6f5c4738 : nt!PspTerminateAllThreads+0x15ab73
ffffe387`c534da50 fffff801`7deb0a0c : ffff8e8b`6f5c4300 00000000`00000000 00000000`00000000 ffffe387`c534dae8 : nt!PspTerminateProcess+0xe0
ffffe387`c534da90 fffff801`7dc12908 : ffff8e8b`6f5c4300 ffff8e8b`72488080 ffffe387`c534db80 ffffffff`f70f2e80 : nt!NtTerminateProcess+0x9c
ffffe387`c534db00 00007ff9`1724da74 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x28
00000085`2e9f3db8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007ff9`1724da74


STACK_COMMAND: .process /r /p 0xffff8e8b6f5c4300; .thread 0xffff8e8b72488080 ; kb

FAILURE_BUCKET_ID: 0xEF_svchost.exe_BUGCHECK_CRITICAL_PROCESS_72488080_ntdll.dll!_woutput_s_IMAGE_ntdll.dll

OSPLATFORM_TYPE: x64

OSNAME: Windows 10

FAILURE_ID_HASH: {1682f81f-cc2c-471c-da1b-ea66fa4ccbbf}

Followup: MachineOwner
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