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I would also think most Apple user's would stay with Apple for problems.
Judging by the Apple forums I would say they have their own set of problems with certain computers. Their 27" iMac has had issues and their older MacBooks are having some hard drive failures. What is intersting to me is that buying more expensive computers does not really mean less problems. I still say heat is more of a issue and companies that sell mostly laptops will have more issues. Laptops are definately not as realiable as desktops.
Judging by the Apple forums I would say they have their own set of problems with certain computers. Their 27" iMac has had issues and their older MacBooks are having some hard drive failures. What is intersting to me is that buying more expensive computers does not really mean less problems. I still say heat is more of a issue and companies that sell mostly laptops will have more issues. Laptops are definately not as realiable as desktops.
[citation][nom]ossie[/nom]Wintarded micro$uxx fankiddies having HW problems with the ranking? It's not a windblow$, or osx issue - if you like it or not, the metric referred in the classification is a mixed one: "Reliability is attributed to a combination of two areas: quality of components used by a manufacturer, and the success of after sale support provided by the manufacturer."From this point of view apple's top reliability is valid - it offers a great lu$er experience, by having reliable HW, and/or great in-house support services, so an apple lu$er feels less need to go to third parties (rescuecom, in this case). Explained in laymen terms: even if the HW is crappy, the support is excellent, or vice versa, or somewhere in between.As for the windumbed comments that a mac is not a pc, all are pcs - newer ones even use identical HW - just that the one you're considering to be a pc, is actually one from the ibm (compatible) bunch...ps: No dell crap fanboys complaining?[/citation]
Whoa, buddy. It's not about fans here, it's about selection bias.
If Apple would release such a study, their own computers would be on the last position because they would have the most service calls. It goes to show you also the reason they don't ever release such a study, because they can't.
Also, this is one article where Marcus has called it correctly "foul".
Whoa, buddy. It's not about fans here, it's about selection bias.
If Apple would release such a study, their own computers would be on the last position because they would have the most service calls. It goes to show you also the reason they don't ever release such a study, because they can't.
Also, this is one article where Marcus has called it correctly "foul".
[citation][nom]shoelessinsight[/nom]In the last two years I have closely followed six Apple computers. One is the Macbook Pro that I use on a daily basis, two are iMacs owned by close friends, and three are also Macbook Pros owned by two other close friends. In the two years we have owned these computers, all six have had countless problems.Every single one of the Macbooks had faulty DVD drives that stopped functioning after a year. Two of the Macbooks and both iMacs had critical failures of their video cards, preventing them from working until they were repaired. One had a defective battery that had to be replaced at full cost. My Macbook has several bad pixels and the screen bleeds severely on the left side. Every one of these computers have issues with overheating to the point that they are extremely uncomfortable to use in any application that puts the computer under load.Having used my Macbook Pro exclusively as a personal computer for the last 18 months, I consider it to be the most miserable computer I have ever owned. I have had endless problems with it, and yet it cost $1,000 more than the Asus notebook I was considering of equal (and in some aspects, better) technical specs. I will never choose to own an Apple computer again after my experience, and it baffles me that some of my friends continue to buy from them in light of their own experiences.Having said that, I will admit that Apple makes itself very available for tech support and repair. In almost every major metro area, Apple has at least one Genius bar in a local Apple store. In each case of trouble with our Macs, my friends and I (until my warranty ran out) turned to Apple for our support. From what I know of them, everyone I know that owns an iPhone, iPod, Macbook, or other Apple product goes to Apple when they have a problem, not a third-party tech support group.In other words? I call foul on Rescuecom's claim of "Factual, unbiased data."[/citation]
You must be unlucky. I have a current MacBook Pro, my mother has a previous edition about 3 years old. I have an iMac 24", so does my father. We've also owned 12 other Macs since 1984. Counting a couple of very close business associates and personal friends, over the last 10 years, I can add another 16 Macs. Then there's the Macs i supported for my clients for years.
Out of all the Macs my family has owned, we've had a power supply recall on one MacBook Pro, 1 "stuck" dvd drive (turned out the be a shattered disk), a couple bad HDDs, and 1 blown motherboard (due to power surge through cable modem). A few other macs in the family out of the 16 did in fact die, but none were less than 7 years old when they did. The bulk of our 16 Macs (13) were sold either at tag sale or on ebay for not less than 40% of their original purchase price, and not less than 4 years after purchase.
Of the 16 Macs I have otherwise been around, they've had the occasional minor issue with a HDD, aging battery (though maybe 3 out of ALL the mac notebooks I've used required a new battery, compared to EVERY SINGLE other machine I've ever owned needing one about every 18-24 months), and there were a few effected by the motherboard recall, but they all got free repairs. I've never seen a bad pixel on a Mac display unless someone admitted to their kid getting a hold of it and damaging it, or it having been dropped.
Out of all the Macs we've ever owned, and all the ones I serviced, not one required an out-of-warranty repair before it's 4th year of operation. The most expensive repair I've ever seen was a $320 motherboard replacement (not bad for an $1800 machine).
As far as software, My father had one virus, after a "friend" of his installed iWork 09 which turned out the be an illegally downloaded copy with a worm. We've had our share of OS issues as well, but 8 in 10 an overwrite repair fixed all issues, and we've never had a single instance of data loss ever (5 users in one family since 1984, not once ever, and we really only got Dad and mom doing backups about 2 years ago when i gave them a used external HDD).
The bulk of calls to Apple have been 1) user knowledge issues (Dad tries to do stuff he doesn't know how to do, gets frustrated, screws something up, then calls apple and gets it fixed), 2) printer issues (HP drivers for Mac suck ass), 3) failure to upgrade appropriately (Dad NEVER buys more RAM until i make him, but also never buys software updates, and has a lot of issues moving off legacy software), and 4) common mechanical failures, which more than 20% of PCs have in a 3 year lifespan. We've actually never blown a power supply ever.
I supported about 400 commercial networks, working for various resellers and consulting firms over 13 of my 17 years in IT thus far. During that time, the only Macs I've ever taken service calls on were routine tasks (add a Mac to an AD network, install an upgrade, configure peripherals, etc). About 30% of my customers had at least one mac, a few of them had as much as 50% macs (photography studios, local news stations, publishers, printing houses, newspapers, schools, etc, all common to have large numbers of Macs). i can't speak to in-warranty repairs, but I can say for certain, fewer of my customers had IBM than Apple, and I serviced a LOT of IBM, and almost exclusively compaq/HP and Dell otherwise. I've serviced Apple systems less than corporate servers...
In my current employ, half of our operations department and most of our system support area folks have Macs. We're a good mix of Linux, unix, AIX, and Windows here, so most of them have strong Linux skills and take the OS X very well, but if you ask any of them why they have a mac, they'll tell you the same I will; They're more reliable overall (less maintenance, less downtime), are quicker and easier to diagnose and repair when there's a software issue, and you can't buy a PC with the same components, the power to run multiple OSs on native virtualization 64 bit hardware with a good GPU in a notebook form factor, for less money. We have over 3,000 server images we care for here, and a staff of 1200 people across IS (from the top executive to the grunts pulling cable, with about 350 of the 1200 having hands-on access to systems or working in on or another application support area, and more than half the rest are programmers). About 75% carry an iPhone, and about 30% have a Mac. These numbers are increasing, as everyone with enough exposure clearly can see, a Mac is expensive, a good PC is more expensive.
You must be unlucky. I have a current MacBook Pro, my mother has a previous edition about 3 years old. I have an iMac 24", so does my father. We've also owned 12 other Macs since 1984. Counting a couple of very close business associates and personal friends, over the last 10 years, I can add another 16 Macs. Then there's the Macs i supported for my clients for years.
Out of all the Macs my family has owned, we've had a power supply recall on one MacBook Pro, 1 "stuck" dvd drive (turned out the be a shattered disk), a couple bad HDDs, and 1 blown motherboard (due to power surge through cable modem). A few other macs in the family out of the 16 did in fact die, but none were less than 7 years old when they did. The bulk of our 16 Macs (13) were sold either at tag sale or on ebay for not less than 40% of their original purchase price, and not less than 4 years after purchase.
Of the 16 Macs I have otherwise been around, they've had the occasional minor issue with a HDD, aging battery (though maybe 3 out of ALL the mac notebooks I've used required a new battery, compared to EVERY SINGLE other machine I've ever owned needing one about every 18-24 months), and there were a few effected by the motherboard recall, but they all got free repairs. I've never seen a bad pixel on a Mac display unless someone admitted to their kid getting a hold of it and damaging it, or it having been dropped.
Out of all the Macs we've ever owned, and all the ones I serviced, not one required an out-of-warranty repair before it's 4th year of operation. The most expensive repair I've ever seen was a $320 motherboard replacement (not bad for an $1800 machine).
As far as software, My father had one virus, after a "friend" of his installed iWork 09 which turned out the be an illegally downloaded copy with a worm. We've had our share of OS issues as well, but 8 in 10 an overwrite repair fixed all issues, and we've never had a single instance of data loss ever (5 users in one family since 1984, not once ever, and we really only got Dad and mom doing backups about 2 years ago when i gave them a used external HDD).
The bulk of calls to Apple have been 1) user knowledge issues (Dad tries to do stuff he doesn't know how to do, gets frustrated, screws something up, then calls apple and gets it fixed), 2) printer issues (HP drivers for Mac suck ass), 3) failure to upgrade appropriately (Dad NEVER buys more RAM until i make him, but also never buys software updates, and has a lot of issues moving off legacy software), and 4) common mechanical failures, which more than 20% of PCs have in a 3 year lifespan. We've actually never blown a power supply ever.
I supported about 400 commercial networks, working for various resellers and consulting firms over 13 of my 17 years in IT thus far. During that time, the only Macs I've ever taken service calls on were routine tasks (add a Mac to an AD network, install an upgrade, configure peripherals, etc). About 30% of my customers had at least one mac, a few of them had as much as 50% macs (photography studios, local news stations, publishers, printing houses, newspapers, schools, etc, all common to have large numbers of Macs). i can't speak to in-warranty repairs, but I can say for certain, fewer of my customers had IBM than Apple, and I serviced a LOT of IBM, and almost exclusively compaq/HP and Dell otherwise. I've serviced Apple systems less than corporate servers...
In my current employ, half of our operations department and most of our system support area folks have Macs. We're a good mix of Linux, unix, AIX, and Windows here, so most of them have strong Linux skills and take the OS X very well, but if you ask any of them why they have a mac, they'll tell you the same I will; They're more reliable overall (less maintenance, less downtime), are quicker and easier to diagnose and repair when there's a software issue, and you can't buy a PC with the same components, the power to run multiple OSs on native virtualization 64 bit hardware with a good GPU in a notebook form factor, for less money. We have over 3,000 server images we care for here, and a staff of 1200 people across IS (from the top executive to the grunts pulling cable, with about 350 of the 1200 having hands-on access to systems or working in on or another application support area, and more than half the rest are programmers). About 75% carry an iPhone, and about 30% have a Mac. These numbers are increasing, as everyone with enough exposure clearly can see, a Mac is expensive, a good PC is more expensive.
[citation][nom]rantoc[/nom]Its fun that apple can't blow the reliability scores of the roof considering that their os is made only for certain configurations while windows is made for them all. Then add apples weak marketshare wich result in fewer attempts to make malware ect its truly low levels imo[/citation]
Only certain configurations? i don;t get it... First of all, Components are commodity. Any IDE drive, and SATA drive, all the common ethernet devices, anything supporting the USB spec, virtually any card from ATI or nVidia (it's a universal driver base now across their entire line), there's not a whole lot, outside of device specific drivers, that OS X doesn't support.
Further, here's some news for you:
Apple CONCURRENTLY develops their entire software line, and has since 4 years before the release of OS X, on PPC, Intel, AMD, and at least 2 other undisclosed hardware platforms. EVERY LINE of code released under OS 10.6 runs on ALL those platforms when compiled. Microsoft supports intel, AMD, and Itanium, that's IT.
Apple works with dozens of chipsets, and constantly tests against all available components. Their testing lab contains one of the largest component selections in the world. just because they choose ot only release preconfigured solutions on limited sets of components has NO BEARING on whether or not it runs on alternate sets (as is easily proven by the hackintosh community). Yes, working with EFI is a roadblock, since very few boards have support for it, but that's NOT a proprietary Apple technology, and it is the future of mainboards, and it is getting easier to find compatible boards.
Finally, Windows is NOT "made for all configurations" nor does it even support the majority of them. Microsoft publishes a hardware compatibility list same as anyone else, and only "Win 7 certified" components are Windows compatible. For example, here's the very short list of supported 1394 controllers for Win732bit: http://winqual.microsoft.com/HCL/ProductList.aspx?m=7&g=d&cid=101&aqid=&f=86win7
Only certain configurations? i don;t get it... First of all, Components are commodity. Any IDE drive, and SATA drive, all the common ethernet devices, anything supporting the USB spec, virtually any card from ATI or nVidia (it's a universal driver base now across their entire line), there's not a whole lot, outside of device specific drivers, that OS X doesn't support.
Further, here's some news for you:
Apple CONCURRENTLY develops their entire software line, and has since 4 years before the release of OS X, on PPC, Intel, AMD, and at least 2 other undisclosed hardware platforms. EVERY LINE of code released under OS 10.6 runs on ALL those platforms when compiled. Microsoft supports intel, AMD, and Itanium, that's IT.
Apple works with dozens of chipsets, and constantly tests against all available components. Their testing lab contains one of the largest component selections in the world. just because they choose ot only release preconfigured solutions on limited sets of components has NO BEARING on whether or not it runs on alternate sets (as is easily proven by the hackintosh community). Yes, working with EFI is a roadblock, since very few boards have support for it, but that's NOT a proprietary Apple technology, and it is the future of mainboards, and it is getting easier to find compatible boards.
Finally, Windows is NOT "made for all configurations" nor does it even support the majority of them. Microsoft publishes a hardware compatibility list same as anyone else, and only "Win 7 certified" components are Windows compatible. For example, here's the very short list of supported 1394 controllers for Win732bit: http://winqual.microsoft.com/HCL/ProductList.aspx?m=7&g=d&cid=101&aqid=&f=86win7
coldmast
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Their isn't enough taken out of this marketing equation to determine things like type of problem "including data recovery, virus removal, wired and wireless networking", how many people choose the virus removal on a mac, and for that matter Apple does have snazzy wireless configuration software (unlike some other wireless manufacturers).
There is no benchmark for hardware reliability that I would use to determine actual longevity of a product. And again it could also be argued that most people would contact Apple for repairs for their computers first; though I'm sure some of the calls that Rescuecom would receive consist of people trying to install windows programs for Apple computers (unless they are running Windows {or WINE} on there Apple computer, trying to install windows software on a mac would be considered humorous).
Also take demographics into consideration, people who are less technically knowledgeable would be less likely to spend a lot on a computer and specific manufacturers (hp, dell, acer) cater better then others for this crowd; would these consumers be more likely to make support calls regarding their purchases when they experience issues like BSODs, spam, malware.
There is no benchmark for hardware reliability that I would use to determine actual longevity of a product. And again it could also be argued that most people would contact Apple for repairs for their computers first; though I'm sure some of the calls that Rescuecom would receive consist of people trying to install windows programs for Apple computers (unless they are running Windows {or WINE} on there Apple computer, trying to install windows software on a mac would be considered humorous).
Also take demographics into consideration, people who are less technically knowledgeable would be less likely to spend a lot on a computer and specific manufacturers (hp, dell, acer) cater better then others for this crowd; would these consumers be more likely to make support calls regarding their purchases when they experience issues like BSODs, spam, malware.
It is biased because Apple's come with a care plan, and no one with a Mac would call Rescuecom, its a PC mostly service.
Also where is Dell? I work in an industry full of Dell's and they have a larger market share than any of those companies.
Rescuecom is aloud to report there statistics, but don't pretend for 1 second that this has much to do with real world scenario
Also where is Dell? I work in an industry full of Dell's and they have a larger market share than any of those companies.
Rescuecom is aloud to report there statistics, but don't pretend for 1 second that this has much to do with real world scenario
[citation][nom]eddieroolz[/nom]You are hilarious, entertain us more. Your whine is music to my ears.[/citation]
No cozy windblow$ new$ to drool about?
[citation][nom]tapnick[/nom]If HP sells 5 times more products then [SIC] any of the the other brands then wouldnt [SIC] it make sense that they have 5 times the repair rate?[/citation]
Difficulties comprehending what is meant by weighed? Seems to be a problem for more fankiddies around...
[citation][nom]doc70[/nom]Whoa, buddy. It's not about fans here, it's about selection bias.If Apple would release such a study, their own computers would be on the last position because they would have the most service calls. It goes to show you also the reason they don't ever release such a study, because they can't.Also, this is one article where Marcus has called it correctly "foul".[/citation]
Sadly it is about fankiddies - just hear the roar they make every time an apple product is better in some metric, than their beloved idol: the windblow$ (ibm compatible) pc.
If you would've read more attentively you'll notice that:
- the chosen metric is clearly explained
- the ranking is exclusively referring to rescuecom in house data statistics, i.e. problems that their customers brought up
- nowhere do they claim that it's representative for the whole pc (not exclusively the ibm compatible flavor) market, nor that it includes problems raised to the manufacturer, or (other) third parties
Just wintarded micro$uxx fankiddies have the impression to be the smartest, all knowing, and in possession of the absolute truth.
No cozy windblow$ new$ to drool about?
[citation][nom]tapnick[/nom]If HP sells 5 times more products then [SIC] any of the the other brands then wouldnt [SIC] it make sense that they have 5 times the repair rate?[/citation]
Difficulties comprehending what is meant by weighed? Seems to be a problem for more fankiddies around...
[citation][nom]doc70[/nom]Whoa, buddy. It's not about fans here, it's about selection bias.If Apple would release such a study, their own computers would be on the last position because they would have the most service calls. It goes to show you also the reason they don't ever release such a study, because they can't.Also, this is one article where Marcus has called it correctly "foul".[/citation]
Sadly it is about fankiddies - just hear the roar they make every time an apple product is better in some metric, than their beloved idol: the windblow$ (ibm compatible) pc.
If you would've read more attentively you'll notice that:
- the chosen metric is clearly explained
- the ranking is exclusively referring to rescuecom in house data statistics, i.e. problems that their customers brought up
- nowhere do they claim that it's representative for the whole pc (not exclusively the ibm compatible flavor) market, nor that it includes problems raised to the manufacturer, or (other) third parties
Just wintarded micro$uxx fankiddies have the impression to be the smartest, all knowing, and in possession of the absolute truth.
from my experience in the computer sales/service industry for the past 15 years this report is pretty close. Although MSI is better than apple, as is Asus in terms of quality. Sony/toshiba/apple would be third behind asus, and msi, 4th is dell, next acer, and finally HP is the shit of all shit laptops sold. Built with recycled pork and bean cans held together with burnt fryer grease.
phoenixhawk
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Apple = Failed Drive (HDD/CD/DVD) or LCD problems
Dell = Failed Power Supply or Motherboard
HP/Compaq = Failed Network Cards / Driver Issues
Sony = No repeating problems known
Asus = Motherboard problems, Product does not meet, what it's sold for.
Toshiba = Heat Issues
IBM/Lenovo = Video issues / CD/DVD Issues
They all have problems, nobody builds the perfect product. Garbage in, Garbage out in most cases. Only one I really have Issue with is Asus, because often their product simply will not do what they represent it as.
Motherboard Voltages often wont handle actually using their ram slots, poor technical support, even their website for getting drivers is dysfunctional on a good day.
About two years ago, ordered a pair of motherboards for myself eVGA 780i and Asus P5NT-Deluxe. Two manufacturers of a nVidia reference board. The Asus took 5 RMA's for one working product. Their Bios update smoked that one, so lucky number seven works, kinda.... $300 Board can't handle the voltage to use all four memory slots, sound is erratic, and has issues running 2-Way or 3-Way SLi, and it's one NIC/Port short on the LAN side. The eVGA version of the same reference board, works flawlessly doing the same exact things. My next laptop I'm paying extra for the name and getting the Sony Vaio.
Dell = Failed Power Supply or Motherboard
HP/Compaq = Failed Network Cards / Driver Issues
Sony = No repeating problems known
Asus = Motherboard problems, Product does not meet, what it's sold for.
Toshiba = Heat Issues
IBM/Lenovo = Video issues / CD/DVD Issues
They all have problems, nobody builds the perfect product. Garbage in, Garbage out in most cases. Only one I really have Issue with is Asus, because often their product simply will not do what they represent it as.
Motherboard Voltages often wont handle actually using their ram slots, poor technical support, even their website for getting drivers is dysfunctional on a good day.
About two years ago, ordered a pair of motherboards for myself eVGA 780i and Asus P5NT-Deluxe. Two manufacturers of a nVidia reference board. The Asus took 5 RMA's for one working product. Their Bios update smoked that one, so lucky number seven works, kinda.... $300 Board can't handle the voltage to use all four memory slots, sound is erratic, and has issues running 2-Way or 3-Way SLi, and it's one NIC/Port short on the LAN side. The eVGA version of the same reference board, works flawlessly doing the same exact things. My next laptop I'm paying extra for the name and getting the Sony Vaio.
erikstarcher
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Remove the virus/ ID10T errors and what not, and make it a true stat of reliability (ie hardware failures) and I bet the list changes a lot. Saying a manufacture is unreliable because the user got a virus is wrong.
Sure, it's weighted, but even someone with my (relatively) weak statistics-fu can see the problems here. Selection bias, use of market share (we're not sure what exactly they mean there, market share of sales that they probably used or of hardware currently in the hands of users which is what's going to drive support calls). For all its faults, SquareTrade's study at least picked groups of customers and tracked them over two years.
[citation][nom]zelannii[/nom]Only certain configurations? i don;t get it... First of all, Components are commodity. Any IDE drive, and SATA drive, all the common ethernet devices, anything supporting the USB spec, virtually any card from ATI or nVidia (it's a universal driver base now across their entire line), there's not a whole lot, outside of device specific drivers, that OS X doesn't support.Further, here's some news for you:Apple CONCURRENTLY develops their entire software line, and has since 4 years before the release of OS X, on PPC, Intel, AMD, and at least 2 other undisclosed hardware platforms. EVERY LINE of code released under OS 10.6 runs on ALL those platforms when compiled. Microsoft supports intel, AMD, and Itanium, that's IT. Apple works with dozens of chipsets, and constantly tests against all available components. Their testing lab contains one of the largest component selections in the world. just because they choose ot only release preconfigured solutions on limited sets of components has NO BEARING on whether or not it runs on alternate sets (as is easily proven by the hackintosh community). Yes, working with EFI is a roadblock, since very few boards have support for it, but that's NOT a proprietary Apple technology, and it is the future of mainboards, and it is getting easier to find compatible boards. Finally, Windows is NOT "made for all configurations" nor does it even support the majority of them. Microsoft publishes a hardware compatibility list same as anyone else, and only "Win 7 certified" components are Windows compatible. For example, here's the very short list of supported 1394 controllers for Win732bit: http://winqual.microsoft.com/HCL/P [...] =&f=86win7[/citation]
OS 10.6 does not support PPC. And if you're going to include the ARM platforms for iPhone/iPad, then you have to include the WinMo stuff too (ARM variants).
Apple has never supported AMD hardware. The fact that people have done it merely shows that AMD x86 hardware is (gasp) x86 compatible. The Hackintosh community gets to take advantage of the fact that standards work. You'll find that most of it works on Windows 7 too if the manufacturer still supports it (and often even when they don't). With a few exceptions, most hardware has Win7 x86/x64 drivers. The exceptions either don't work with the new driver model (the manufacturer needs to get on that, and most did), or are pretty much relics.
[citation][nom]zelannii[/nom]Only certain configurations? i don;t get it... First of all, Components are commodity. Any IDE drive, and SATA drive, all the common ethernet devices, anything supporting the USB spec, virtually any card from ATI or nVidia (it's a universal driver base now across their entire line), there's not a whole lot, outside of device specific drivers, that OS X doesn't support.Further, here's some news for you:Apple CONCURRENTLY develops their entire software line, and has since 4 years before the release of OS X, on PPC, Intel, AMD, and at least 2 other undisclosed hardware platforms. EVERY LINE of code released under OS 10.6 runs on ALL those platforms when compiled. Microsoft supports intel, AMD, and Itanium, that's IT. Apple works with dozens of chipsets, and constantly tests against all available components. Their testing lab contains one of the largest component selections in the world. just because they choose ot only release preconfigured solutions on limited sets of components has NO BEARING on whether or not it runs on alternate sets (as is easily proven by the hackintosh community). Yes, working with EFI is a roadblock, since very few boards have support for it, but that's NOT a proprietary Apple technology, and it is the future of mainboards, and it is getting easier to find compatible boards. Finally, Windows is NOT "made for all configurations" nor does it even support the majority of them. Microsoft publishes a hardware compatibility list same as anyone else, and only "Win 7 certified" components are Windows compatible. For example, here's the very short list of supported 1394 controllers for Win732bit: http://winqual.microsoft.com/HCL/P [...] =&f=86win7[/citation]
OS 10.6 does not support PPC. And if you're going to include the ARM platforms for iPhone/iPad, then you have to include the WinMo stuff too (ARM variants).
Apple has never supported AMD hardware. The fact that people have done it merely shows that AMD x86 hardware is (gasp) x86 compatible. The Hackintosh community gets to take advantage of the fact that standards work. You'll find that most of it works on Windows 7 too if the manufacturer still supports it (and often even when they don't). With a few exceptions, most hardware has Win7 x86/x64 drivers. The exceptions either don't work with the new driver model (the manufacturer needs to get on that, and most did), or are pretty much relics.
michaelahess
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The vast majority of apple support is handled by apple which will severely affect these numbers. Apple would be more like 8 or 9 I bet if apple support tickets were factored in.
If there were 8 BMWs on the road, 3 Volvos and 27 Chevys, what are the odds that Joe's Service station is going to have many BMWs or Volvos stop by especially considering most people that buy a BMW or Volvo are going to have their car fixed at their dealership.
[citation][nom]stupified[/nom]If there were 8 BMWs on the road, 3 Volvos and 27 Chevys, what are the odds that Joe's Service station is going to have many BMWs or Volvos stop by especially considering most people that buy a BMW or Volvo are going to have their car fixed at their dealership.[/citation]
Because they had bad service at their dealership. That's why they go elsewhere and that is exactly what this reflects - NOT the reliability, but the quality of tech support. HP simply can't keep up with their huge volume of sales, but the little guys can.
Because they had bad service at their dealership. That's why they go elsewhere and that is exactly what this reflects - NOT the reliability, but the quality of tech support. HP simply can't keep up with their huge volume of sales, but the little guys can.
@ossie - you make some valid points but for all our benefit, please could you drop the fanboyz rubbi$h.
What irks many people here is not the specifics of the data, but the way it's presented. Data presented in such a way that causes partiality or favoritism is considered biased - hence the roar.
As far as the source of the roar being 'fankiddies' of a particular persuasion; i doubt there is any skew in the ability to rationally interpret data or articles between fans of any faction (be it CPU, GPU O/S or other). The 'roar', therefore, is more proportional to market share than anything else.
What irks many people here is not the specifics of the data, but the way it's presented. Data presented in such a way that causes partiality or favoritism is considered biased - hence the roar.
As far as the source of the roar being 'fankiddies' of a particular persuasion; i doubt there is any skew in the ability to rationally interpret data or articles between fans of any faction (be it CPU, GPU O/S or other). The 'roar', therefore, is more proportional to market share than anything else.
conebone96
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All this article says looking at the numbers i can with out a shadow of a doubt say that they're ALL THE SAME QUALITY.
jamesedgeuk2000
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The reason apple has such high reliability is simply because there is not as many hardware options or software programs available for their machines as the is for the "IBM Compatibles" and thus fewer compatibility issues.
Most problems with computers are due to bad coding or cheap components. I have a Dell XPS 9100 laptop running XP SP3 and its crashed 3 times in 5 years, My studio XPS 13 running Vista has yet to crash (fingers crossed) in 4 months of heavy usage.
Reliability cannot be judged by support calls as they reflect both hardware issues and software issues and the software issues are almost always the operators fault
Most problems with computers are due to bad coding or cheap components. I have a Dell XPS 9100 laptop running XP SP3 and its crashed 3 times in 5 years, My studio XPS 13 running Vista has yet to crash (fingers crossed) in 4 months of heavy usage.
Reliability cannot be judged by support calls as they reflect both hardware issues and software issues and the software issues are almost always the operators fault
jamesedgeuk2000
Distinguished
- Jul 21, 2009
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[citation][nom]kiltoop[/nom]Heheh, of course the number of calls to a "Rescue PC" number would be low from Apple owners. AFAIK, Apple is not a PC.[/citation]
No offense meant but I guess that shows how much you know 😛
IBM Compatible PC's (now more commany called Windows PC's), Apple PC's, Atari ST PC's, Amiga PC's, Commadore 64, BBC Micro, etc
they are all Personal Computers
No offense meant but I guess that shows how much you know 😛
IBM Compatible PC's (now more commany called Windows PC's), Apple PC's, Atari ST PC's, Amiga PC's, Commadore 64, BBC Micro, etc
they are all Personal Computers
[citation][nom]jamesedgeuk2000[/nom]No offense meant but I guess that shows how much you know IBM Compatible PC's (now more commany called Windows PC's), Apple PC's, Atari ST PC's, Amiga PC's, Commadore 64, BBC Micro, etcthey are all Personal Computers[/citation]
No offense meant but I guess this shows how much YOU know. Everyone knows they are all Personal computers (PCs) but the general term for a windows PC is just "PC"... that term is even used in the Apple advertisements themselves. Have you been living under a rock?
No offense meant but I guess this shows how much YOU know. Everyone knows they are all Personal computers (PCs) but the general term for a windows PC is just "PC"... that term is even used in the Apple advertisements themselves. Have you been living under a rock?
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