Hi folks, this is my first post on this site which I hope is okay. I'm hopeful someone can help as I am not able to figure out why this issue is happening.
Yesterday I started getting a very odd issue with my monitor. Whenever I booted up my PC, the resolution kept going into 1280x720 instead of the original 1920x1080. When the resolution goes into 1280x720, I can only select 60hz in the Refresh Rate drop down. There is no other option here (usually I can see 100hz / 120hz and 144hz options). Here is a screenshot of my Display Settings:
When I managed to get the resolution back into 1920x1080, the Refresh Rate in Windows displayed only 100hz and no other option:
The only way I was able to get the monitor to detect 1920x1080 was by plugging the Display Port cable into different ports on the back of my graphics card and restarting my PC, and eventually I was able to select 144hz. Once I restart my PC, it goes straight back to 1280x720 resolution.
My monitor is a BenQ XL2720Z that supports 144hz. I have been running my monitor at 144hz since I got it. I have tried the following but I am not able to get the Refresh Rate settings to consistently show 144hz:
Yesterday I started getting a very odd issue with my monitor. Whenever I booted up my PC, the resolution kept going into 1280x720 instead of the original 1920x1080. When the resolution goes into 1280x720, I can only select 60hz in the Refresh Rate drop down. There is no other option here (usually I can see 100hz / 120hz and 144hz options). Here is a screenshot of my Display Settings:
When I managed to get the resolution back into 1920x1080, the Refresh Rate in Windows displayed only 100hz and no other option:
The only way I was able to get the monitor to detect 1920x1080 was by plugging the Display Port cable into different ports on the back of my graphics card and restarting my PC, and eventually I was able to select 144hz. Once I restart my PC, it goes straight back to 1280x720 resolution.
My monitor is a BenQ XL2720Z that supports 144hz. I have been running my monitor at 144hz since I got it. I have tried the following but I am not able to get the Refresh Rate settings to consistently show 144hz:
- Changed Display Port cable to a brand new cable
- Updated to the latest Nvidia driver and rolled back (I am currently using a driver from February 2021 - driver no. 465.89)
- Unplugged all other monitors
- Tech Support Guy System Info Utility version 1.0.0.9
- OS Version: Microsoft Windows 10 Home, 64 bit, Build 19042, Installed 20210312121243.000000+000
- Processor: Intel(R) Core(TM) i5-6600K CPU @ 3.50GHz, Intel64 Family 6 Model 94 Stepping 3, CPU Count: 4
- Total Physical RAM: 16 GB
- Graphics Card: NVIDIA GeForce GTX 1070
- Hard Drives: C: 464 GB (362 GB Free); E: 223 GB (43 GB Free);
- Motherboard: ASUSTeK COMPUTER INC. Z170-A, ver Rev 1.xx,
- System: American Megatrends Inc., ver ALASKA - 1072009
- Antivirus: Avast Antivirus, Enabled and Updated
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