[SOLVED] Restarting problem

[CronoInferno]

I downloaded the windows new update and its all a bit buggy, my audio sometimes glitches out, and for some reason every time I try to restart from the os it just gets stuck on the restarting screen. I've also had other problems but they will not be in they will not be linked to this one

 

[johnbl]

when windows attempts to restart it will tell all the various apps to shutdown and windows will wait. Some apps just never respond and some apps will tell windows not to shut down. you can set a registry key to force windows to tell you what it is doing during the restart attempt. This can help you find out why it refused or did not shut down.
you can google "enable windows verbose logging" for instructions or look here:
Enable Verbose or Highly Detailed Status Messages in Windows 10 (thewindowsclub.com)

oh, do not worry too much about ccleaner messages it can find a lot of entries that are there for software you never used
or are just defaults values just so the key is there for programs to check for settings.