Question Right-click randomly stops working with both the touchpad and a USB mouse ?

[neo4evr]

Hi,
I bought a new ASUS Vivobook laptop. Everything works well, except that the right-click function randomly stops working for both USB mouse and touchpad. It stops working for around 5-6 seconds and then starts working again.
This issue happens randomly.
I tried to reinstall the mouse driver, but still the same problem occurs.
Do you have any clue as to why it may happen? Any help will be greatly appreciated.
Thanks!

 

[gardenman]

Hi, it could be a 3rd party program that's interfering with the mouse.

Try a clean boot to see if the issue goes away. A clean boot is where you start your system up with ONLY Microsoft applications enabled. Then you gradually re-enable a few programs/services at a time until the issue starts again. This allows you to narrow it down to a single program.

Read the directions very carefully and be sure that you check the "Hide all Microsoft services" before you go turning things off!

How to perform a clean boot in Windows - Microsoft Support

Describes how to use the clean boot process to troubleshoot a problem in Windows 8.1, Windows 8, Windows 7, or Windows Vista.

support.microsoft.com

 

[bacca400]

Put mouse on a different USB port. The most common hardware problem I've seen in the past 15 years is USB ports going bad. My past 3 computers all had at least one USB port go bad. Sometimes a whole group of them go bad, so like the back ports won't work but the front ports will. In one instance I had to buy an addon card that added more USB ports.