Router disconnecting and reconnecting constantly

[QuAkE_EmoTioN]

Okay so my internet constantly disconnects literally every hour or so. And it gets annoying cus I like playing games online and if it disconnects me I could never be in a long game for a long period of time. Anyways its not my computer, cus It disconnects everything in my home, to the PS4 PS3 Computer, etc. My PS4 is wired, and my computer is wireless. And regardless if wired or not it still disconnects. My routers lights labeled "internet" flashes blue for about 20 seconds and then everything connects back to normal. It has nothing to do with it being out of range, since my PS4 and Computer are close to my router, it doesn't get unstable when its about toi disconnect, it just happens outta nowhere before returning to normal. I've tried unplugging the router for about 5 minutes. But it still doesn't. I have internet through frontier if thats correct, sorry if I make myself sound stupid lol. I highly doubt its someone messing with me, and I do believe its the router. But I'd need a step by step guide to fix it, i'm not good with computers at all. Any helps appreciated, and if you need the exact type of model I can get it.

 

[Ralston18]

Make and model router? Do you have both a modem and router or a combination device? Do you own it or is it ISP provided/rented from ISP?

First call your ISP and report the problem(s).

May take a few calls....

Do you have admin rights to your router? If not, who manages your router?

There may be log entries in the router that might identify the problem. The logs need to both be available and enabled.

That said just do a physical check of all cables and connections. Make sure all plugs are snug and tight. Look for any signs of physical damage, corrosion, wear and tear with respect to wiring, connectors, splitters etc..

Will take some additonal troubleshooting to narrow down the possible culprit.

 

[QuAkE_EmoTioN]

Make and model router? Do you have both a modem and router or a combination device? Do you own it or is it ISP provided/rented from ISP?

First call your ISP and report the problem(s).

May take a few calls....

Do you have admin rights to your router? If not, who manages your router?

There may be log entries in the router that might identify the problem. The logs need to both be available and enabled.

That said just do a physical check of all cables and connections. Make sure all plugs are snug and tight. Look for any signs of physical damage, corrosion, wear and tear with respect to wiring, connectors, splitters etc..

Will take some additonal troubleshooting to narrow down the possible culprit.

Okay well what do you mean I own it or if its owned by an ISP? I'm sorry i'm not really experienced when it comes to these types of problems. I pay every month in exchange for staying online. I'm going to ask my ISP you said its called? I'm going to call them within a week, but until then i'd like to see if I can pinpoint the problem. I'm pretty sure I have admin rights, I can log in to my router thingy lol, and make changes and so forth as I please. And I have made NO changes, it randomly decided to be crappy. I'm not sure how to check log entries, as for physical damage there doesn't seem to be anything wrong, but I've only looked at it, and haven't really closely inspected it. I'm not sure as for which I have a modem or a router. I dunno if I could check, again i'm sorry for my stupidity. But its a single device, no further extensions. Its literally like a box with flashing lights, thats the simplest way I can think of to explain it. I know my default gate way if I need to make changes. But as far as I know for owning it, i'm pretty sure its provided. But I could be just spitting that outta my mouth for no reason.

 

[Ralston18]

No a matter of "stupidity" - not a word I would apply. The device is just a subject area you are not familar with.

If it is only one device then you probably have a modem/router. Somewhere on it should be the make, model, and maybe a version number

Since you are paying for it each month via rent the device belongs to the ISP and it is harder for them blame the problem on you, your own devices or network.

Start calling them (make take several calls) and start documenting the problem.

In the meantime look at the device: get and post the make, model, and version number.

Some devices are known to be "crappy" or otherwise problematic right from box. Then if the installation and configuration is sloppy more or additional problems will appear.

The more real information you can post then the better the chance that someone will spot the problem. Maybe something I missed. No harm in that.

 

[QuAkE_EmoTioN]

No a matter of "stupidity" - not a word I would apply. The device is just a subject area you are not familar with.

If it is only one device then you probably have a modem/router. Somewhere on it should be the make, model, and maybe a version number

Since you are paying for it each month via rent the device belongs to the ISP and it is harder for them blame the problem on you, your own devices or network.

Start calling them (make take several calls) and start documenting the problem.

In the meantime look at the device: get and post the make, model, and version number.

Some devices are known to be "crappy" or otherwise problematic right from box. Then if the installation and configuration is sloppy more or additional problems will appear.

The more real information you can post then the better the chance that someone will spot the problem. Maybe something I missed. No harm in that.

It says the model name is F2250. If thats incorrect excuse me, but thats just what it says on a piece of paper on the device stating "Model - F2250" Next to it, it says "Actiontec". For the version number, I'm not sure where to get that.

 

[Ralston18]

Very good. That is helpful information.

Googling "F2250" identifies your device as likely being a Frontier DSL Modem/Router.

The following link should be the User Setup Guide.

http://setuprouter.com/router/actiontec/f2250-frontier/manual-1808.pdf

Use the Guide, as best you can to see how your modem/router is set up.

One thing that can be very important is the splitter. Frontier has a line into your house. That line goes to a splitter that "splits" the line into two lines. One to the F2250 and one to a telephone. Splitters and the associated cables commonly cause problems.

Take a look at the Guide. See if you can gain a sense of your connections, service, and configuration. Post anything that seems not "to fit" - no need to change anything.

The objective is to help you understand enough to spot something amiss and either fix it directly or, if necessary, get your ISP (Frontier) to do so.

 

[QuAkE_EmoTioN]

Very good. That is helpful information.

Googling "F2250" identifies your device as likely being a Frontier DSL Modem/Router.

The following link should be the User Setup Guide.

http://setuprouter.com/router/actiontec/f2250-frontier/manual-1808.pdf

Use the Guide, as best you can to see how your modem/router is set up.

One thing that can be very important is the splitter. Frontier has a line into your house. That line goes to a splitter that "splits" the line into two lines. One to the F2250 and one to a telephone. Splitters and the associated cables commonly cause problems.

Take a look at the Guide. See if you can gain a sense of your connections, service, and configuration. Post anything that seems not "to fit" - no need to change anything.

The objective is to help you understand enough to spot something amiss and either fix it directly or, if necessary, get your ISP (Frontier) to do so.

Thanks!! I'mma take a look at that guide right now. Also yeah my DSL thing or whatever you called it is for frontier, and I know what your talking about with the phones. But i'm not sure how to fix it if it is the splitter.