Question Ryzen 7 3700U bad performance.

[dunkengine]

Hello, I recently bought an Acer Aspire rocking a Ryzen 7 3700U with integrated Radeon RX Vega 10, 8gb RAM and a 512gb SSD for a pretty good value.

The problem is as I'm a casual gamer I play some e-sports games, such as CSGO and I can't seem to find a way to get more than 30fps... Even at 800x600 all low settings. And I'm pretty sure that this pc is capable of running 100+ fps on this game. Heck, my home computer with 10+ year old parts runs it fine...

I've tried tweaking the setting on Radeon Software, I've tried installing the Adrenaline 2020 software and upgrading the graphics but to no avail...

Does anyone have some thoughts?

 

[rgd1101]

check the power profile?
running on battery or plug in?
what the apu temp?
ram usage?

 

[dunkengine]

Hey @rgd1101 !

The power profile i have at the moment is Balanced because I can't seem to find "Best Performance" power profile and the other one I have is one called "Acer", and "Balanced" is better performance-wise that the Acer one.

I've tried running on battery and running plugged-in and the results are 5fps increment while plugged in.

The last two questions I'll get back to you when I get home and I'll test that.