Question Ryzen 7 9800x3d very high temps in idle

[marektmv]

Hello, today i got prebuilt pc and as soon as i started i noticed very high idle temps. Right now i have 66°C temps.
cpu cooler is noctua nh-d15 chromax.black
mobo ASROCK B650E Taichi Lite
case fractal Design Torrent Black RGB TG Light Tint

 

[rgd1101]

sound like they didn't install it correctly

 

[dwd999]

Please tell us a little about ventilation in the case; how many fans on input and how many on exhaust. Also what speed or percentage are these fans operating at. You could try this simple test: if you remove the side covers (and top cover if removable) do the temps drop significantly? That would indicate a ventilation problem.

 

[marektmv]

Please tell us a little about ventilation in the case; how many fans on input and how many on exhaust. Also what speed or percentage are these fans operating at. You could try this simple test: if you remove the side covers (and top cover if removable) do the temps drop significantly? That would indicate a ventilation problem.

case is fractal Design Torrent Black RGB TG Light Tint .
cpu fan 800rpm, case fans 770
i tried each side, both, no change.

 

[steveb1976]

on the amd site it "recommends" liquid cooler (aio). so manbe you could invest in a 240mm or 360mm aio... if you want to cool the cpu properly.

 

[ötzi]

The Noctua NH-D15 (@ op; DH15 doesn't exists) is rated for 250W, more than capable to cool the 9800X3D. That being said I would look into what rgd1101 posted, looks like a bad cooler install cause it should be around 45-50 idle with your setup.

 

[marektmv]

The Noctua NH-D15 (@ op; DH15 doesn't exists) is rated for 250W, more than capable to cool the 9800X3D. That being said I would look into what rgd1101 posted, looks like a bad cooler install cause it should be around 45-50 idle with your setup.

Yes edited now, ty. What should i do? Just remove it and check thermal paste or what can be fault?

 

[dwd999]

case is fractal Design Torrent Black RGB TG Light Tint .
cpu fan 800rpm, case fans 770
i tried each side, both, no change.

What is the AUXFANIN1 entry, is that all 5 case cooling fans? Normally these would be set to increase in speed as the CPU fans increase in speed but I don't see that in the chart you posted. You may need to set a new fan curve in your bios; refer to the bios manual FAN-Tastic section if necessary. As another test before taking the cooler apart or returning the system you could manually set all of your fans to run at 100 percent maximum and see what temp readings that produces. If temps don't come down at 100 percent then a cooler mounting problem is more likely.

 

[marektmv]

What is the AUXFANIN1 entry, is that all 5 case cooling fans? Normally these would be set to increase in speed as the CPU fans increase in speed but I don't see that in the chart you posted. You may need to set a new fan curve in your bios; refer to the bios manual FAN-Tastic section if necessary. As another test before taking the cooler apart or returning the system you could manually set all of your fans to run at 100 percent maximum and see what temp readings that produces. If temps don't come down at 100 percent then a cooler mounting problem is more likely.

Yes auxfanin1 are all other fans. I tried running fans on max and no change.

 

[Kona45primo]

Contact the company who put it together and ask them if that's what it should be. Likely needs to be remounted if it's idling in the 60's. Although if it's not breaching 90 under a stress test it could be ok.

You can try it with the side of the case open to see if that effects anything. Also confirm PBO is off.