Question Ryzen3600 higher than 70c shut down

[hiutineric1234]

I bought a computer yesterday,and my computer shut down when the temp higher than 70.What is the problem
Spec:
CPU:Ryzen3600
MB:asrock b450 pro4
Ram:Corsair 16gb ram 2666mhz
Power supply:antec 550w gold

 

[CountMike]

I bought a computer yesterday,and my computer shut down when the temp higher than 70.What is the problem
Spec:
CPU:Ryzen3600
MB:asrock b450 pro4
Ram:Corsair 16gb ram 2666mhz
Power supply:antec 550w gold

Possibly a setting in the BIOS, that CPU is good for 95c.

 

[hiutineric1234]

Possibly a setting in the BIOS, that CPU is good for 95c.

I found it an hour and I can’t find it.

 

[CountMike]

I found it an hour and I can’t find it.

What are you using to check for temperature, it may be much higher than what you see now ? Try HW info https://www.hwinfo.com/download/

 

[hiutineric1234]

What are you using to check for temperature, it may be much higher than what you see now ? Try HW info https://www.hwinfo.com/download/

I used this software and the temp is 69.3c and the computer shut down

 

[CountMike]

I used this software and the temp is 69.3c and the computer shut down

Something must be wrong with cooler as idle temps shouldn't go over high 30s. Was it bought new ?

 

[Aldo Ramdani]

Ryzen 5 3600 is capable of 95c, there's must be some software that limit the temps.

 

[Aldo Ramdani]

Something must be wrong with cooler as idle temps shouldn't go over high 30s. Was it bought new ?

I have a Ryzen 5 3600 too and the idle temps is around 50-60 in balanced settings.

 

[hiutineric1234]

Something must be wrong with cooler as idle temps shouldn't go over high 30s. Was it bought new ?

It is a new original cooler and the cpu is brand new

 

[hiutineric1234]

Ryzen 5 3600 is capable of 95c, there's must be some software that limit the temps.

I think so too but I don’t know where is the problem.

 

[Aldo Ramdani]

I think so too but I don’t know where is the problem.

Do you have some overclocking software? like MSI Afterburner or something like that?

 

[CountMike]

It is a new original cooler and the cpu is brand new

I meant whole computer ? If so I would return it.

 

[hiutineric1234]

Do you have some overclocking software? like MSI Afterburner or something like that?

Absolutely not,I try to default the bios setting and also have a same problem.Now I think I will buy a water cooling but the cpu also lock on 70c.

 

[Aldo Ramdani]

Absolutely not,I try to default the bios setting and also have a same problem.Now I think I will buy a water cooling but the cpu also lock on 70c.

You better return that CPU, it might be the problem from your CPU.

 

[herrwizo]

We still have not received the most important info:

70C in idle or under load?

Idle, this CPU should remain between 30-40C, but that only happens when you have a proper 3rd party cooler. With stock one it is easily 10C more when idle.

If you get shutdowns even when idle, that can mean one of the following:

1. Your cooling is not properly installed (no contact or improper contact)
2. CPU fan is not working
3. Voltage on CPU is too high
4. CPU is faulty

Also, you can most certainly change the CPU overheating protection temperature in BIOS. IDK what is the default one, but you can change it. However, that won't fix the underlying problem, it will only allow your CPU to reach higher temps and then most likely shutdown as well. Check your cooling.

 

[RodroX]

When I run my Ryzen 5 3600 on the stock cooler (the one that came in the box) at hig loads (prime95 AVX On) I reached 92~93°C, but it never shutdown the system.

I would really check what herrwizo wrote, but I would start by making sure the stock cooler is properly sitted on the CPU and that on the Asrcok b450 pro4 BIOS the overtemperature protection option is set to atleast 90°.

Also theres no need for watercooler (of course feel free to do it if you can afford it) unless you live in a very extreme hot pace with high temps all year. I fixed my temps issues with a cheap DeepCool Gammaxx GTE, but even the inexpensive Gammaxx 400 will be an upgrade over the stock cooler. Keep in min that a 120mm radiator aio water cooler wont be better than an aftermarket tower cooler, so get atleast one with a 240mm radiator.

 

[hiutineric1234]

When I run my Ryzen 5 3600 on the stock cooler (the one that came in the box) at hig loads (prime95 AVX On) I reached 92~93°C, but it never shutdown the system.

I would really check what herrwizo wrote, but I would start by making sure the stock cooler is properly sitted on the CPU and that on the Asrcok b450 pro4 BIOS the overtemperature protection option is set to atleast 90°.

Also theres no need for watercooler (of course feel free to do it if you can afford it) unless you live in a very extreme hot pace with high temps all year. I fixed my temps issues with a cheap DeepCool Gammaxx GTE, but even the inexpensive Gammaxx 400 will be an upgrade over the stock cooler. Keep in min that a 120mm radiator aio water cooler wont be better than an aftermarket tower cooler, so get atleast one with a 240mm radiator.

my motherboard is asrock b450 and i cant find the overtemperature protection option in bios.

 

[Aldo Ramdani]

my motherboard is asrock b450 and i cant find the overtemperature protection option in bios.

I have that motherboard too, and yeah there is no option for that, but you can see the manual books about the BIOS, there's maybe some explanation about it.

 

[drea.drechsler]

It is a new original cooler and the cpu is brand new

Either the cooler is incorrectly installed...maybe cocked or not equally tightened flat on top of CPU...or there is a BIOS setting that's causing the CPU to operate unstable.

So double/triple check CPU cooler mounting and do a BIOS or CMOS reset and check CPU operation with all default BIOS settings.