Specs: https://www.cnet.com/products/omen-by-hp-870-244-tower-core-i7-7700-3-6-ghz-16-gb-1-tb-us/specs/
More importantly the mobo: https://support.hp.com/us-en/product/omen-by-hp-870-200/13687063/document/c05369438
So I just received this SSD (https://www.amazon.com/gp/product/B07822Z77M/ref=oh_aui_detailpage_o00_s00?ie=UTF8&psc=1) and went to install it in the M2 slot behind the graphics card with the M slot. Unfortunately it is not showing up in the BIOS or Windows. Speccy says that slot is "Available".
Initially I thought I just goofed and needed to get a NVME SSD but I just wanted to confirm with HP and BestBuy before going through with it all.. HP spoke with me for hours and said it should work. Updated BIOS, made sure M2 was enabled there. The best they could come up with was they believe the system does not support 1 TB, so they suggested I go borrow a smaller one from BestBuy and test it.
I then contacted Bestbuy and someone there told me on his personal PC he has a SATA SSD in that M2 slot, and that this SSD should work, and that the 1TB limit thing was basically hogwash too. Then of course went into the "bring it in" thing.
So now I'm stuck. I have been searching these forums for hours. Some people seem to say they got it to work with NVME, some M2. I just can't find anything definitive or come across anything additional I can try.
Thanks for any help.
More importantly the mobo: https://support.hp.com/us-en/product/omen-by-hp-870-200/13687063/document/c05369438
So I just received this SSD (https://www.amazon.com/gp/product/B07822Z77M/ref=oh_aui_detailpage_o00_s00?ie=UTF8&psc=1) and went to install it in the M2 slot behind the graphics card with the M slot. Unfortunately it is not showing up in the BIOS or Windows. Speccy says that slot is "Available".
Initially I thought I just goofed and needed to get a NVME SSD but I just wanted to confirm with HP and BestBuy before going through with it all.. HP spoke with me for hours and said it should work. Updated BIOS, made sure M2 was enabled there. The best they could come up with was they believe the system does not support 1 TB, so they suggested I go borrow a smaller one from BestBuy and test it.
I then contacted Bestbuy and someone there told me on his personal PC he has a SATA SSD in that M2 slot, and that this SSD should work, and that the 1TB limit thing was basically hogwash too. Then of course went into the "bring it in" thing.
So now I'm stuck. I have been searching these forums for hours. Some people seem to say they got it to work with NVME, some M2. I just can't find anything definitive or come across anything additional I can try.
Thanks for any help.